Robyn Miller
Auburn,NE
Summary
Store Manager at Family Dollar/Dollar Tree, with great customer service and retail inventory management. Excels in enhancing customer satisfaction and streamlining operations, demonstrating exceptional problem-solving and team leadership skills. Achieved significant improvements in inventory accuracy and operational efficiency, ensuring high standards of customer relations and workplace safety.
Overview
6
6
years of professional experience
Work History
Store Manager
Family Dollar/Dollar Tree
08.2022 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Assistant Manager
Casey’s
03.2021 - 08.2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Factory Line Worker
Cargill
09.2020 - 03.2021
- Enhanced workplace safety by adhering to company guidelines, participating in training sessions, and reporting hazards immediately.
- Demonstrated adaptability by quickly learning new equipment and techniques as required for different production stages.
- Consistently met or exceeded individual performance targets, contributing to overall team success in achieving factory goals.
- Developed strong multitasking abilities by managing multiple tasks simultaneously on the assembly line without sacrificing quality or efficiency.
- Maintained high product quality standards through thorough inspection of finished goods and immediate correction of defects.
Cook
Fresh Ideas
08.2018 - 09.2020
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Education
Associates - Medical Assisting
Hamilton College
Lincoln, NE11.2007
Skills
- Customer Service
- Problem-Solving
- Customer Relations
- Multitasking and Organization
- Team Leadership
- Friendly and Positive
Timeline
Store Manager
Family Dollar/Dollar Tree
08.2022 - Current
Assistant Manager
Casey’s
03.2021 - 08.2022
Factory Line Worker
Cargill
09.2020 - 03.2021
Cook
Fresh Ideas
08.2018 - 09.2020
Associates - Medical Assisting
Hamilton College
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