Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Email
Timeline
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Robyn Milstead

Lufkin

Summary

Experienced leader with strong background in training, guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Assembler Sr

Lockheed Martin
03.2023 - Current
  • Increased production efficiency by assembling components quickly and accurately.
  • Enhanced workplace safety by maintaining a clean and organized work area at all times.
  • Maintained high-quality standards with thorough inspections of assembled parts.
  • Demonstrated a strong work ethic by consistently arriving on time, prepared to begin work immediately, and contributing positively to the team''s overall success.
  • Assembled components with minimal supervision, exceeding expected project milestones.
  • Collaborated effectively with team members to meet production targets consistently.
  • Demonstrated flexibility in adapting to various types of assemblies, allowing for seamless transition between different projects as needed.
  • Organized workstations to maximize productivity, reduce distractions and meet deadlines.
  • Completed durable assemblies and subassemblies with hand and power tools.
  • Reduced assembly errors by following detailed instructions for each project.
  • Consistently met or exceeded production quotas while maintaining exceptional quality standards in all completed assemblies.
  • Contributed to a positive work environment by offering training when needed and maintaining open communication with colleagues.
  • Trained new employees on proper assembly techniques, ensuring quick acclimation to the role and faster overall team results.
  • Established strong relationships with supervisors and managers through consistent communication regarding progress updates, concerns, or areas for potential improvement.
  • Improved assembly line versatility by quickly adapting to new product launches.
  • Active contributor in PMT weekly meetings
  • Trained new assembly personnel on proper use of equipment.
  • Maintained detailed records of production and assembly processes.
  • Participated in projects requiring assembly of large and small components.

Production Assembler (Temporary)

Express Pros
08.2022 - 03.2023
  • Demonstrated exceptional attention to detail while assembling intricate components, resulting in fewer defects and higher overall quality levels.
  • Maintained a clean and organized workspace, allowing for efficient workflow and adherence to safety protocols.
  • Improved production efficiency by assembling products according to established guidelines and quality standards.
  • Reduced assembly errors by carefully following work instructions and ensuring proper alignment of components.
  • Ensured product quality by conducting thorough inspections at each stage of the assembly process, making necessary adjustments as needed.
  • Quickly adapted to new production methods and technologies, maximizing efficiency in the assembly process.
  • Exhibited strong problem-solving skills by identifying and addressing root causes of assembly issues to prevent reoccurrence.
  • Supported a positive work environment within the team through active engagement, open communication, and consistent punctuality.
  • Reviewed component quality to assess conformance with tolerances and remove unacceptable products.
  • Increased assembly speed without compromising on quality by adopting lean manufacturing principles.
  • Participated in weekly team meetings to discuss challenges and strategies for improving production processes.
  • Assembled parts correctly according to specifications, reducing quality issues.
  • Verified part numbers and placed parts in appropriate containers.
  • Inspected completed products to encourage quality and adherence to company standards.

Assistant Manager

Brookshire Brothers
06.2022 - 08.2022
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Mentored junior staff members in their professional development by offering training/support in their assigned roles.
  • Generated repeat business through exceptional customer service.
  • Assisted in recruiting, interviewing, hiring, and training of new employees to maintain adequate staffing levels.
  • Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
  • Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
  • Facilitated clear communication between employees and upper management through regular meetings and updates.
  • Conducted employee performance evaluations, providing constructive feedback for growth and development.
  • Implemented staff training programs, enhancing product knowledge and improving customer service skills.

Shift Leader

Kims #46
03.2022 - 06.2022
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Enforced company policies and regulations with employees.
  • Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
  • Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
  • Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress.

Service Advisor

Motorhomes of Tx
09.2021 - 03.2022
  • Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
  • Maintained high customer satisfaction standards to meet or exceed targets.
  • Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment.
  • Consistently met or exceeded monthly sales targets by upselling relevant products/services when appropriate.
  • Coordinated effectively with technicians and management staff, ensuring seamless communication throughout the entire service process.
  • Increased repeat business, establishing rapport and trust with customers through attentive listening and clear communication.
  • Maintained detailed records of services performed, ensuring accuracy in billing and warranty claims processing.
  • Assisted in training new Service Advisors, sharing best practices for effective communication and problem-solving skills.
  • Collaborated with parts department to expedite necessary repairs, minimizing downtime for customers'' vehicles.
  • Provided exceptional customer service, resolving complaints diplomatically and efficiently.
  • Streamlined appointment scheduling for improved efficiency and increased daily appointments.
  • Participated in continuous professional development activities to stay current with industry trends and enhance expertise.
  • Educated customers about billing, payment processing and support policies and procedures.
  • Delivered prompt service to prioritize customer needs.

PNA 1

Rusk State Hospital
11.2019 - 09.2021
  • Monitored patient vital signs and reported any changes to nursing staff.
  • Established rapport with patients through active listening, empathy, and understanding their unique challenges.
  • Minimized potential for crisis situations by promptly identifying at-risk behaviors or emotional triggers among patients.
  • Maintained confidentiality of sensitive information related to patients'' mental health history in accordance with HIPAA regulations.
  • Facilitated smooth transitions between shifts through effective communication during handoff reports with fellow aides and nursing staff.
  • Supported therapeutic goals with engaging group activities that fostered social interaction and skill development.
  • Streamlined administrative tasks such as updating patient files, scheduling appointments, and maintaining accurate records of medication administration.
  • Elevated quality of care provided to patients through continuous professional development, including attending workshops and certification courses.
  • Aided recovery process by supporting patients during daily living activities such as grooming, dressing, eating, and mobility exercises.
  • Assisted staff members during emergency situations while maintaining professionalism and observational skills.

Education

High School Diploma -

Central High School
Pollok, TX
01.2012

Skills

  • Assembly and production
  • Problem-solving
  • Attention to detail
  • Repetitive work
  • Product assembly
  • Time management
  • Visual inspection
  • Quality assurance
  • Waste reduction
  • Compliance with safety regulations
  • Hardware installation
  • Component installations
  • Precision measurement
  • Operations support
  • Team collaboration
  • Hand tools proficiency
  • Coaching and Training

Accomplishments

2024 Q4 PMT MVM

Certification

  • IPC J-STD-001 Certified, 09/01/26
  • IPC-7711/7721 Certified, 04/01/27
  • Qualified Assembly Operator (Electrical Assembly), 09/01/26

Email

Robynlouise18791@gmail.com, Robyn.L.Milstead@lmco.com

Timeline

Assembler Sr

Lockheed Martin
03.2023 - Current

Production Assembler (Temporary)

Express Pros
08.2022 - 03.2023

Assistant Manager

Brookshire Brothers
06.2022 - 08.2022

Shift Leader

Kims #46
03.2022 - 06.2022

Service Advisor

Motorhomes of Tx
09.2021 - 03.2022

PNA 1

Rusk State Hospital
11.2019 - 09.2021

High School Diploma -

Central High School
Robyn Milstead