Robyn Morris
Amarillo,TX
Summary
Detail-oriented Project Management professional with experience coordinating workflows, tracking timelines, and supporting cross-functional teams through structured project documentation and reporting. Skilled in risk management, process improvement, and stakeholder communication, with hands-on experience using Microsoft Project, Jira, Asana, and Trello to support task tracking and dashboard reporting. Adept at gathering requirements and translating data into clear status updates to improve visibility, efficiency, and project outcomes. CAPM candidate with a strong foundation in Agile and Waterfall methodologies.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Barista
Roast + Toast
Amarillo, USA
07.2023 - 01.2025
- Delivered exceptional customer service, handling high-volume orders while maintaining quality and efficiency.
- Proactively identified workflow improvements, anticipating store and customer needs.
- Assisted customers with dietary restrictions and special requests, ensuring personalized service.
Member Experience Professional
American Quarter Horse Association
Amarillo, USA
11.2022 - 07.2023
- Managed customer billing, financial reconciliation, and data integrity, ensuring 100% invoice accuracy.
- Utilized specialized software to register and transfer ownership of horses, streamlining data management.
- Provided high-quality customer support, resolving inquiries efficiently and improving client satisfaction.
- Organized and updated CRM databases for better efficiency in customer data retrieval.
Paralegal/Office Administrator
Law Office of Tim Pirtle
Amarillo, USA
11.2019 - 07.2020
- Spearheaded the implementation of a new client tracking system, improving efficiency and reducing errors.
- Developed and managed workflows, increasing office productivity through process refinement.
- Oversaw billing, accounts payable, and financial tasks, ensuring accurate record-keeping and cost efficiency.
- Maintained confidential client records and legal documentation in compliance with regulatory standards.
- Coordinated and maintained the attorney’s calendar and case deadlines, ensuring seamless scheduling and task execution.
Education
● Certified Associate in Project Management (CAPM) -
Project Management Institute
04-2026
Bachelor of Arts (B.A.) - General Studies
West Texas A&M University
Canyon, TX12.2020
ABA Paralegal Certification -
Amarillo College
Amarillo, TX06.2020
Skills
- Project Coordination
- Scheduling and Resource Allocation
- Risk Management
- Process Improvement (Lean, Six Sigma)
- Agile and Waterfall
- Stakeholder Management
- Project Documentation
- Requirements Gathering
- Cross-Functional Collaboration
- Task and Timeline Tracking
- Microsoft Project
- Jira
- Asana
- Trello
- Microsoft Office Suite
Certification
• Google Project Management Certification, Coursera, 08/01/23
• Agile Project Management Certification, Coursera, 08/01/23
• Agile Project Management Certification, Coursera, 08/01/23
Technical Skills
- Microsoft Project
- Jira
- Asana
- Trello
- Agile & Waterfall Project Management
- Project Documentation & Reporting
- Task & Timeline Tracking
- Dashboard Reporting
- Six Sigma
- Lean Methodology
- Microsoft Excel (Pivot Tables, Data Analysis)
- Microsoft Word
- Microsoft PowerPoint
Timeline
Barista
Roast + Toast
07.2023 - 01.2025
Member Experience Professional
American Quarter Horse Association
11.2022 - 07.2023
Paralegal/Office Administrator
Law Office of Tim Pirtle
11.2019 - 07.2020
● Certified Associate in Project Management (CAPM) -
Project Management Institute
Bachelor of Arts (B.A.) - General Studies
West Texas A&M University
ABA Paralegal Certification -
Amarillo College