Robyn Mosley
FRANCISCO
Summary
Compassionate Medical Assistant with a proven track record at Ascension Medical Group, excelling in patient care coordination and clinical documentation. Skilled in HIPAA compliance and fostering strong patient relationships, I enhance care delivery and optimize scheduling processes, ensuring efficient operations and improved patient outcomes.
Professional in healthcare with solid experience in clinical and administrative duties. Skilled in patient care, medical procedures, and electronic health records. Strong focus on teamwork, adaptability, and delivering high-quality results. Reliable in fast-paced environments and adept at supporting medical staff and patients effectively.
Experienced with healthcare procedures and patient assistance. Utilizes strong organizational skills to maintain efficient office operations and support patient care. Knowledge of medical terminology and clinical protocols ensures smooth coordination and effective patient communication.
Overview
9
9
years of professional experience
Work History
Medical Assistant
Ascension Medical Group
05.2016 - 04.2025
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Collaborated with healthcare professionals to optimize care delivery, resulting in improved patient outcomes.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Managed high call volumes with professionalism, efficiently handling inquiries and relaying messages to relevant staff members.
- Maintained current and accurate medical records for patients.
- Provided compassionate support to patients during challenging circumstances, ensuring they felt heard and understood.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Promoted a positive work environment by serving as a reliable resource for colleagues seeking assistance or guidance.
- Managed multi-line phone system and pleasantly greeted patients.
- Ensured HIPAA compliance by securely managing sensitive patient information and maintaining strict confidentiality protocols.
- Enhanced office productivity by handling high volume of callers per day.
- Conducted patient intake interviews, recording and documenting relevant information.
- Performed various administrative tasks by filing, copying and faxing documents.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
Education
Associate of Science - Medical Assisting
Ivy Tech Community College of Indiana
Evansville, IN05-2015
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Clinical documentation
- Patient-focused care
- Data entry
- Reliable team player
- Electronic health records
- Electronic medical records
- Compassionate
- Professionalism and ethics
- Maintaining confidentiality
- Appointment setting
- Compassionate caregiver
- Medical records management
Timeline
Medical Assistant
Ascension Medical Group
05.2016 - 04.2025
Associate of Science - Medical Assisting
Ivy Tech Community College of Indiana
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