Robyn Peloquin

Administrative Assistant

Thomas P. Ryland Co., Inc.

09.1996 - Current

Billing of all commercial and residential properties as well as maintaining records for state contracts
Accounts payable, account receivables, general ledger and monthly taxes
Maintenance of surveillance cameras and security for property
Vehicle maintenance – renewals, registrations
Responsible for renewal of professional licenses and education resources
Knowledge of all aspects of landscape maintenance for commercial and residential accounts.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
Maintained inventory of office supplies and placed orders.
Supported recruitment processes, scheduling interviews and communicating with applicants to improve hiring timelines.
Streamlined office operations, implementing digital file management systems to reduce paper use and increase efficiency.
Assisted in preparation of financial reports, gathering data that contributed to budgeting accuracy.
Addressed IT issues by coordinating with tech support, minimizing downtime and maintaining operational efficiency.
Developed filing system for historical documents, preserving important company records and improving access to information.
Maintained confidentiality of sensitive information, adhering strictly to data protection regulations.