Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Robyn Peyton

South Royalton,VT

Summary

Highly motivated professional with experience providing Exceptional customer service in a healthcare setting. Proven history of successfully managing patient accounts, resolving issues and promoting patient satisfaction. Expert in utilizing interpersonal skills to build relationships and foster trust with patients and co-workers. Exceptional ability to manage multiple tasks and adapt quickly to changing situations.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Inventory Management Specialist

Wrj Vamc
12.2022 - Current
  • Completed physical inventory counts each month.
  • Performed data entry and completed proper paperwork.
  • Recorded information, shortages, and discrepancies to keep records current and accurate.
  • Monitored and adjusted inventory levels to meet customer needs and demands.
  • Assisted in processing of new inventory and disposal of outdated items to keep products fresh and up-to-date.
  • Collaborated with sales team members to stay current on inventory levels, complete accurate orders, and resolve item issues.
  • Performed data entry and completed proper paperwork
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery on 88 EIL

Certified Paraoptometric Assistant

Wrj Vamc
03.2015 - 12.2022
  • Managed administrative duties with phone reception, appointment scheduling and payment processing.
  • Conducted pretest procedures to gather data before exam and make eye appointments more efficient and productive.
  • Operated and maintained lensometers, refraction units, auto-refractors, and visual field analyzers for patient testing.
  • Input patient information and exam findings into electronic medical records system to facilitate accurate record-keeping.
  • Coordinated patient scheduling, monitored patient flow throughout office and properly communicated delays.
  • Maintained inventory levels and accurate records of contact lenses and eyeglass frames.
  • Collaborated with optometry staff to reach individual and team goals.
  • Acquainted patients with procedures and explained purpose of testing to establish consent.
  • Performed ancillary testing when ordered by optometrist and thoroughly explained procedures to patients.
  • Gathered patient histories, took measurements and completed diagnostic tests as part of detailed ophthalmic evaluations.
  • Worked well with patients, staff, and manufacturer representatives to carry out successful office- and patient-related work each day.
  • Promoted positive and smooth patient flow throughout facility, encouraging more efficient operations and boosting patient satisfaction.
  • Educated patients and relations on ocular health and safety, promoting good eye care.
  • Provided patients with detailed instructions for pre- and post-op care under physician supervision to promote healing and optimal recovery strategies.
  • Helped prepare specimens and slides for laboratory analysis, facilitating fast diagnoses and treatment.
  • Helped prepare specimens and slides for laboratory analysis, facilitating fast diagnoses and treatment
  • Provided patients with detailed instructions for pre- and post-op care under physician supervision to promote healing and optimal recovery strategies
  • Directed patients to exam rooms for initial evaluations and intake to aide physicians with carrying out efficient appointments

Education

Bachelor of Science - Psychology And History

Northern Vermont University
Johnson, VT
08.2023

Associate of Arts - Liberal Studies

Community College of Vermont
Montpelier, VT
05.2012

High School Diploma -

South Royalton High School
South Royalton, VT
06.1996

Skills

  • Inventory Optimization
  • Critical Thinking
  • Ethical Standards
  • Customer Preferences
  • Customer Needs Assessments
  • Production Organization
  • Materials Movement
  • Logistics Documentation
  • Inventory and Data Analysis
  • Error Adjustments
  • Creative Solutions
  • Microsoft Office
  • Team Goals
  • Verbal and Written Communication
  • Attention to Detail

Certification

  • Certified Paraoptometric Assistant CPOA
  • CPR
  • Abuse and Neglect Reporting Certification , State of Vermont
  • prevention and management of disruptive behavior part one and two

Timeline

Inventory Management Specialist

Wrj Vamc
12.2022 - Current

Certified Paraoptometric Assistant

Wrj Vamc
03.2015 - 12.2022

Bachelor of Science - Psychology And History

Northern Vermont University

Associate of Arts - Liberal Studies

Community College of Vermont

High School Diploma -

South Royalton High School

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Robyn Peyton