Sales Associate
The Greenhouse Of Walled Lake
Walled Lake, MI
06.2022 - 07.2024
- Delivered high-quality customer assistance to enhance the client experience.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Demonstrated product features and benefits for customers' needs.
- Handled customer complaints in a professional manner.
- Upsold additional items based on customer interests and needs.
- Collaborated with management teams to develop innovative marketing strategies.
- Answered incoming telephone calls to provide store, products and services information.
- Built and maintained relationships with peers and upper management to drive team success.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.