Robyn Rawles
Philadelphia,PA
Summary
Talented Manager adept at leading teams, building relationships and driving growth. Skilled in organizing projects, schedules and groups of paid and volunteer workers. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
21
21
years of professional experience
Work History
Deputy Director of Field Canvassing Operations
Campaign Field & Financial Compliance Services
01.2022 - Current
- Assisted the Director of Field Operations in supervision of canvassing voter contact outreach programs.
- Determined agenda, developed plans and oversaw implementation of programs and updates.
- Improved coordination and communications across organization to increase operational efficiency.
- Modernized operations with strategic process improvements.
- Maintained field staff payroll data.
- Coordinated scheduling for Candidate's voter outreach
- Oversaw the supervision of Election Day canvassing operations
Division Manager
WIS International Inventory Service
04.2006 - 06.2020
- Supervised daily planning, coordination and administration for division operations.
- Controlled costs by streamlining operations and reducing waste.
- Established clear and consistent policies and procedures.
- Handled escalated complaints involving division operations and work of personnel under supervision.
- Communicated and collaborated with upper management to achieve division objectives.
- Exercised independent judgment in onboarding, training and motivating division staff to maximize performance.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Managed accounts to retain existing relationships and grow share of business.
- Built relationships with customers and community to establish long-term business growth.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Compiled and analyzed data to determine approaches to improve sales and performance.
Restaurant Manager
Cavanaugh's Riverdeck
05.2003 - 06.2006
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Led and directed team members on effective methods, operations, and procedures.
- Reconciled cash and credit card transactions to maintain accurate records.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Managed staff schedules and maintained adequate coverage for all shifts.
Education
BBA - Finance
Florida International University
Miami, FL12.2003
Skills
- Team Leadership
- Program Oversight
- Staff Training
- Planning and Coordination
- Adaptable and Flexible
- Time Management
- Decision Making
- Staff Coordination
- Strategic Planning
- Problem Solving
- Inventory Operations Background
Timeline
Deputy Director of Field Canvassing Operations
Campaign Field & Financial Compliance Services
01.2022 - Current
Division Manager
WIS International Inventory Service
04.2006 - 06.2020
Restaurant Manager
Cavanaugh's Riverdeck
05.2003 - 06.2006
BBA - Finance
Florida International University
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