ROBYN REAUME
Potterville,MI
Summary
I am an enthusiastic, highly motivated self-starter with a professional demeanor who is eager to obtain a full-time position allowing me to exercise my customer service skills and accounting background in order to be an asset to an organization and its customers.
Overview
6
6
years of professional experience
Work History
Assembler
Spartan Motors Inc.
Charlotte, MI
08.2022 - Current
- Operated electrical, hydraulic and air-activated hand tools to of plant production.
- Communicated effectively with supervisors regarding progress updates.
- Referred to work orders and blueprints to perform work to specifications.
- Troubleshot problems related to assembly lines as they arose.
Strategic Support Associate/Investment Accounting Specialist
Jackson National Life
Jackson
04.2022 - 08.2023
- Performed accounting or financial analysis.
- Implemented changes requested by senior management following review of proposals submitted by various teams.
- Participated in credit and collections activities.
- Prepared monthly status reports summarizing project milestones achieved during the month as well as any roadblocks encountered.
- Developed effective strategies for tracking project progress and ensuring deadlines were met on time.
- Maintained accurate records of all documents related to strategic initiatives and provided assistance with data entry tasks.
Latchkey Supervisor/Lunchroom Supervisor
Flushing Early Childhood Schools
Flushing
08.2021 - 01.2022
- Effectively multitasked within fast-paced environment.
- Patrolled cafeteria throughout lunch periods to check for spills and help students.
- Supervised student seating arrangements and enforced rules regarding noise levels and other behavior expectations.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
Front Desk Receptionist/Office Manager
Driven Collision
Lansing
02.2018 - 08.2021
- Greeted visitors to provide information and direct to appropriate personnel.
- Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.
- Transmitted information or documents to customers through email, mailings or facsimile machine.
- Reconciled daily financial transactions against cash receipts at the end of each day's business activity.
- Provided administrative support such as filing documents, photocopying and scanning materials.
- Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
Customer Service Sales Representative
Shaheen Chevrolet
Lansing
08.2017 - 02.2018
- Identified potential opportunities to upsell products or services.
- Provided accurate information about products and services.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Listened to customer requests and asked questions to provide effective solutions.
- Answered customer questions about products and services and recommended appropriate solutions.
Education
High School Diploma -
Homer Community Schools
06.2013
Some College (No Degree) -
Baker College
Skills
- Clerical - Knowledge of administrative and clerical procedures such as managing processes, inventory control, data entry, proofreading, problem solving, Microsoft Office skills, and scheduling
- Customer Service - Able to empathize, problem solve, maintain a positive attitude with patience, poise and tact Communicate and negotiate Provide exceptional service by exceeding maximum quality standards
- Accounts Payable/Accounting- Able to review, process, and reconcile invoices Experience in managing vendor accounts and preparing various financial documents
- Computer Software - Microsoft Office Word, Excel, Publisher, Outlook and PowerPoint, Citrix, Accounting Software, Teams
- Planning and Organizing - Results-driven achiever with exemplary planning and organizational skills, along with a high degree of detail orientation
References
References available upon request.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
It is never too late to be what you might have been.
George Eliot
Timeline
Assembler
Spartan Motors Inc.
08.2022 - Current
Strategic Support Associate/Investment Accounting Specialist
Jackson National Life
04.2022 - 08.2023
Latchkey Supervisor/Lunchroom Supervisor
Flushing Early Childhood Schools
08.2021 - 01.2022
Front Desk Receptionist/Office Manager
Driven Collision
02.2018 - 08.2021
Customer Service Sales Representative
Shaheen Chevrolet
08.2017 - 02.2018
High School Diploma -
Homer Community Schools
Some College (No Degree) -
Baker College
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