Robyn Rogers
Summary
Organized and dependable instructional technologist with over twelve years of experience in online course development, design, instructional guidance, training, and education technology support in hybrid learning environments.
Overview
16
16
years of professional experience
Work History
SENIOR INSTRUCTIONAL TECHNOLOGIST
Johns Hopkins University
01.2015 - Current
- Direct lead for multimedia technology and training team, responsible for reviewing and developing new processes with technology tools, and the learning management system
- Focus on training needs to improve digital experiences and processes
- Drive successful implementation to include planning, execution, and post-evaluation
- Develop instructional training guides, job aids, and videos
- Training involves presentation and authoring tools to enhance learning outcomes
- Provide live online training to inform and demonstrate various technology processes
- Collaborate with colleagues and other stakeholders to evaluate, identify, and support technology needs
- Recommend proven directives and implement instructional strategies
- Provide technical support to end users
- Initiate and triage helpdesk tickets using JIRA system to troubleshoot and resolve escalated technical issues
- Point of contact for Canvas (LMS), student resources site, and integrative technology to include support, training, and resolving technical issues.
EDUCATION SPECIALIST
Campbell University
01.2011 - 12.2014
- Maintain Blackboard (LMS) for the graduate program in a blended learning environment on behalf of the academic instructors; course content development to include assignments, discussions, and grades
- Proctored exams and assisted instructors with online instructional materials and provided technical assistance to faculty and students
- Developed and provided technology training materials for faculty and students
- Coordinated exams with instructors using integrated educational systems including Blackboard, Course Capture, ExamSoft, and other educational systems
- Provide course registration for all physician assistant students in Ellucian/Colleague each semester and other learning management systems necessary for the program.
PROGRAM SUPPORT/COORDINATOR
J. Sargeant Reynolds Community College
03.2008 - 06.2010
- Primary contact for nursing course placement and registration
- Maintained and tracked student's progress for advancement, faculty forecasting and space allocation each semester
- Advised and explained admissions procedures, registration processes, and class availability with current and prospective nursing students on daily basis
- Assisted with admission processes and preparation for each incoming class
- Provided administrative functions, created correspondence and reports.
Education
Masters of Education Technology/E-Learning -
UNIVERSITY OF MARYLAND UNIVERSITY COLLEGE
Adelphi, MD12.2017
Bachelor of Art Organizational Management -
ASHFORD UNIVERSITY
06.2009
Skills
- Learning Management Systems
- Technical/Instructional writing
- Assessment and Evaluation
- Project Management
- ADA/508 Compliance
- Collaborative Video Platforms
- Software proficiency
- Adult Learning Theories
Timeline
SENIOR INSTRUCTIONAL TECHNOLOGIST
Johns Hopkins University
01.2015 - Current
EDUCATION SPECIALIST
Campbell University
01.2011 - 12.2014
PROGRAM SUPPORT/COORDINATOR
J. Sargeant Reynolds Community College
03.2008 - 06.2010
Masters of Education Technology/E-Learning -
UNIVERSITY OF MARYLAND UNIVERSITY COLLEGE
Bachelor of Art Organizational Management -
ASHFORD UNIVERSITY
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