Summary
Overview
Work History
Education
Skills
Professional Development
Timeline
Generic

Robyn Rosia

Waxhaw,NC

Summary

Results-driven management professional with a proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering a culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.

Overview

29
29
years of professional experience

Work History

Office Manager

Martin Marietta
03.2022 - Current
  • Handle sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provide exceptional customer service when addressing vendor inquiries or concerns via phone calls or email correspondence.
  • Manage vendor relationships, negotiating cost of services for cost savings while maintaining high-quality services.
  • Facilitate a positive work environment, addressing employee concerns promptly and fostering culture of mutual respect.
  • Establish team priorities, maintained schedules and monitored performance.
  • Assist in organizing and overseeing assignments to drive operational excellence.
  • Manage scheduling and coordination of all Charlotte Drills to ensure smooth operations and minimal conflicts.
  • Work closely with District Mechanic and Vendors to schedule repairs.
  • Complete weekly payroll for 19 employees.
  • Accomplished multiple tasks within established timeframes.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Oversaw inventory management, optimizing stock levels, and reducing waste.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Manage 9 Business Units.
  • Create and close out Work orders & Purchase Orders.
  • Submit Month End Allocations
  • Submit Journal Vouchers to assign assets for all supplies used.
  • Hold weekly call for drilling needs.
  • Employee discipline.


Office Manager

Martin Marietta Materials
01.2022 - 06.2024
  • Handle all Office manager duties for 10 Business units
  • Including but not limited to Purchase Orders, Work Orders & Time Entry
  • Maintain good relationships with Vendors
  • Participated in Train the Trainer for new Esker Automation
  • Order Drill Consumables
  • Keep Drill Inventory
  • Handle Payroll in Kronos
  • JDE Experience
  • Issue Purchase Orders
  • Create Work Orders
  • Participate in Quarterly in person meetings with each group
  • Excellent Time Management Skills
  • Able to Multi-Task
  • Understand financial side
  • Attention to details
  • Assist employees with questions, problems, ordering items, etc
  • Stay in compliance with MSHA and Records Retention Policy
  • Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.

Weighmaster / Office Manager

Martin Marietta Materials
01.2007 - 01.2022
  • Handled multifaceted clerical tasks (e.g., data entry, filing, records management and billing) as the weighmaster in Bessemer City and Kings Mountain offices
  • Weighed trucks in and out of quarry while keeping in compliance with North Carolina law
  • Promoted to Office Manager duties in 2015
  • Presently managing (4) Business Units
  • Quickly became a trusted assistant known for 'can-do' attitude, flexibility and high-quality work
  • Became a Guest Auditor in the first year after assuming the Office Manager role
  • Learned to operate a 773D Haul Truck and became NCDOT Certified in order to fill in as needed
  • Was asked by Jim Thompson to become part of the Customer Service Focus Group & participated in the Operations Support Summit in 2018

Truck Driver

Kerns Trucking
01.2001 - 01.2007
  • Made deliveries in a tandem and tri-axle dump truck
  • Very quick learner who became very good with driveway deliveries
  • Performed thorough pre-trip inspections, ensuring vehicle safety and preventing potential issues.
  • Quickly became a trusted employee known for dependability and high-quality work
  • Operated with safety and skill to avoid accidents and delays.
  • Ability to learn and master new concepts; positive work ethic; and commitment to providing unsurpassed service
  • Implemented time management skills to balance multiple deliveries within tight deadlines without compromising quality or safety.
  • Handled Cash and Credit Card Sales
  • Worked in office when needed
  • Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
  • Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.

Assistant Manager

Future Star, INC.
01.1996 - 01.1999
  • Worked varying shifts to keep payroll costs down
  • Handled varying personalities to ensure a smooth-running restaurant at all times
  • Supervised all areas of restaurant to keep it clean and well-maintained.
  • Managed staff schedules, ensuring adequate coverage during peak times and reduced labor costs.
  • Monitored daily cash transactions, ensuring accuracy in all financial reporting processes.
  • Enhanced customer satisfaction by addressing and resolving complaints promptly and professionally.
  • Kept restaurant compliant with all federal, state, and local hygiene and food safety regulations.
  • Hired and Trained associates
  • Conducted Interviews
  • Oversaw inventory control practices, reducing waste and maintaining optimal stock levels.
  • Assisted restaurant manager in financial duties such as budgeting, forecasting, expense tracking, and payroll administration.
  • Ordered and Received Inventory
  • Payroll

Education

Associate of Applied Science - Human Resource Management

Gaston College
Dallas, NC
05-2020

Associate in General Education -

Gaston College
Dallas, NC
05-2020

Associate in General Education - Certificate -

Gaston College
Dallas, NC
12-2019

Business Administration - Certificate -

Gaston College
Dallas, NC
12-2019

Skills

  • Clear oral/written communication
  • Billing
  • Payroll and budgeting
  • Scheduling
  • Training and coaching
  • Documentation and control
  • Vendor engagement
  • Customer Relations
  • Problem-solving abilities
  • Multitasking Abilities
  • Reliability
  • Professionalism

Professional Development

10 / 23   Developing Emotional Intelligence

11 / 23   Facing the Management Challenges of Difficult Behavior and Diverse Teams

6 / 24     Orange Book Training

8 / 24     Biz  Wiz - Introduction to Accounting & Finance

9 / 24     MSHA Law Class

10 / 24   Crucial Conversation

11 / 24   Quarry Academy

Timeline

Office Manager

Martin Marietta
03.2022 - Current

Office Manager

Martin Marietta Materials
01.2022 - 06.2024

Weighmaster / Office Manager

Martin Marietta Materials
01.2007 - 01.2022

Truck Driver

Kerns Trucking
01.2001 - 01.2007

Assistant Manager

Future Star, INC.
01.1996 - 01.1999

Associate of Applied Science - Human Resource Management

Gaston College

Associate in General Education -

Gaston College

Associate in General Education - Certificate -

Gaston College

Business Administration - Certificate -

Gaston College

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Robyn Rosia