Summary
Overview
Work History
Education
Skills
Timeline
Generic

Robyn Schiesser

Spring,TX

Summary

Detail-oriented Title Clerk experienced in managing automotive titles for both new and used vehicles. Streamlined documentation processes and ensured compliance with relevant laws, resulting in efficient transactions and enhanced customer satisfaction. Demonstrated strong organizational skills to handle large volumes of records with accuracy.

Overview

2
2
years of post-secondary education
11
11
years of professional experience

Work History

Title Clerk

Doggett Auto
Houston, Texas
07.2025 - 10.2026

Titled and registered new and used car deals for both BMW of Beaumont and Doggett Toyota. Averaged 200-250 vehicle sales per month, completing up to 30-40-deals per day.Entered customer information into AIB for processing after funding deals, submitting to JCTO using Web Dealer. Verified information for errors, confirmed lien holder details and ELT numbers were accurate, then submitted. Sent out of state title applications and other forms states needed to process registrations. Printed out title applications for lost titles used in trade-ins. Coordinated deal submissions to JCTO according to CIT schedule to avoid late penalties.

  • Processed applications for new titles, transfers and duplicate titles.
  • Verified ownership documents and lien releases before submitting title applications.
  • Reviewed deal jackets for missing signatures and required forms.
  • Tracked title statuses and resolved paperwork issues with sales team.
  • Communicated with customers, lenders, and DMV staff on title requests.
  • Communicated with DMV offices and lenders about title corrections and status updates.
  • Managed and filed paperwork to transfer vehicle ownership title from dealer to purchaser for new and used sales.

Title Clerk

North Freeway Hyundai
Houston, TX
10.2023 - 06.2025

Titled and registered new and used car deals for both Humble Hyundai and Baytown Hyundai. Averaged 350 vehicle sales per month, completing up to 30-40-deals per day. Once all deals were funded, customer information was entered into AIB for processing and printing and submitted to the HCTO for the next step using webDealer. License plates were issued, information was double checked for errors, making sure lienholder information was correct, then submitted. Printing of registration stickers and calling customers to let them know plates were ready for pick up. Sent out of state title applications and printed out title applications for lost titles used in trade-ins. Worked off of the CIT schedule to ensure deals were submitted to HCTO in a timely manner in order to avoid penalties.

  • Verified VIN, lien, and ownership documents for automotive transactions.
  • Submitted registration forms to state motor vehicle offices.
  • Verified lien releases and registration documents for compliance.
  • Prepared title packets for DMV submission and filing.
  • Checked deal jackets to ensure all signatures and forms were present.
  • Communicated with customers, lenders, and DMV staff on title requests.
  • Tracked title statuses and resolved paperwork issues with sales team.
  • Reviewed and submitted applications for title transfers and duplicates. for new titles, transfers and duplicate titles.
  • Managed and filed paperwork to transfer vehicle ownership title from dealer to purchaser for new and used sales.

Billing and Title Specialist

Team Gillman Mazda
Houston, TX
04.2022 - 10.2023

Processed vehicle titles accurately and efficiently for dealership transactions. and registration paperwork for Team Gillman Mazda dealership transactions.

  • Verified lien releases, odometer statements, and contract details for title accuracy.
  • Prepared DMV submissions to ensure compliance with state regulations. and corrected title documents for compliance requirements.
  • Communicated with customers, lenders, and DMV staff on title requests.
  • Organized and maintained paperwork for efficient vehicle title transfers. to transfer vehicle ownership title from dealer to purchaser for new, used and wholesale sales.
  • Coordinated with other departments to resolve titling process issues efficiently. to resolve issues related to the titling process.
  • Ensured that all necessary paperwork was completed correctly prior to closing out a transaction.
  • Checked title documents for accuracy to facilitate smooth transactions. for completeness and correctness.
  • Recorded sales transactions accurately to maintain financial integrity., profit and commissions payable on all units sold. Maintain accurate accounting of vehicle inventories. Bill all new and used car deals into the USIC program. Organize all paperwork in each deal, checking for completeness, including but not limited to customer signatures, verifying VINs, etc. Process payoff checks for trade-ins and mail to appropriate financial institutions in a timely manner. Generate and maintain the salesperson’s commission reports. Made sure all payoffs were completed in order to bill the deal. Once all deals were funded, customer information was entered into AIB for processing and printing and submitted to the HCTO for the next step using Web Dealer. License plates were issued, information was double checked for errors, making sure lien holder information was correct, then submitted. Printing of registration stickers and calling customers to let them know plates were ready for pickup. Sent out of state title applications and also printed out title applications for lost titles used for trade ins. Cleaned all inventory, "We Owe," and TTL schedules for end of the month. Posted the funding on a daily basis by posting all deposits to appropriate deals in the accounting program. Posted all ACH payments from HCTO. Adhered to company safety policies to maintain a safe working environment. and procedures. Provide support to management, other departments and customers.

Accounting, Billing and Titling Clerk

Hub Hyundai
Houston, TX
07.2015 - 05.2022

Accurately record the sales, profit and commissions payable on all units sold. Maintain accurate accounting of vehicle inventories. Bill all new and used car deals and post into accounting. Receipt all monies received for new and used car deals. Organize all paperwork in each deal; check for completeness (signatures, verify VIN, etc.). Process payoff checks for trade-ins and mail to the appropriate financial institution in a timely manner. Generate and maintain the salesperson’s commissions reports and list of commission on hold. Route paid deals to the title

clerk for processing as soon as money is received. Clean all schedules, rebates, inventory, dealer reserve statements for End of Month and Yearly financials. Process all deposits by posting to appropriate deal in accounting. Follow all company safety policies and procedures. Supported management and departments by assisting with various tasks.

  • Processed dealership paperwork for sales, service, and registration records.
  • Organized and filed customer documents to maintain efficient office records.
  • Responded to incoming phone calls and routed customers to appropriate departments.

Education

Computer Accounting - Computer Accounting

International Business College
El Paso, TX
06.1989 - 05.1991

Coronado High School
El Paso, TX

Skills

  • Title management
  • Registration management
  • Dealer system administration

Timeline

Title Clerk

Doggett Auto
07.2025 - 10.2026

Title Clerk

North Freeway Hyundai
10.2023 - 06.2025

Billing and Title Specialist

Team Gillman Mazda
04.2022 - 10.2023

Accounting, Billing and Titling Clerk

Hub Hyundai
07.2015 - 05.2022

Computer Accounting - Computer Accounting

International Business College
06.1989 - 05.1991

Coronado High School
Robyn Schiesser