Robyn Schultz
Jerseyville,Il
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
18
18
years of professional experience
Work History
Contract position
Maximus
04.2025 - Current
- I travel throughout the state of Illinois doing psychological assessments of residents being placed in nursing homes and mental health homes. I review medications, History and Physicals, medical records, and parts of MDS to ensure the residents are fit for the homes they are entering. I enter these assessments into Maximus where they are received, reviewed and the report is sent to state and to facility for state regulatory compliance.
Allied Health Instructor
CALC
09.2024 - 04.2025
- Teaching instructor of Medical Mathematics and Medical Terminology for their LPN program.
Nursing Home Administrator
Petersen Healthcare – Robings Manor
03.2021 - 04.2024
- Manage budgets and scheduling of all staff.
- Hire and schedule training for all new staff.
- Adheres to State compliance and policies concerning Long Term Care.
- Maintains referrals and handles marketing for facility.
- Payroll and time adjustments
- Resident Trust Fund and Billing and posting
- Human Resources
- Medical Records handling
Activities Director
Willow Rose Rehabilitation
06.2020 - 03.2021
- Responsible for the day-to-day activities of the residents. Activities used to create, increase dependency, increase motor skills.
Office Assistant/ Management trainee
Archway podiatry
09.2019 - 03.2020
- Responsible for appointments, scheduling, preauthorization for Radiology services, medical tests and Orthotic procedures. Scanning of records and placing orders for needed radiology procedures.
Business Office Manager
Willow Rose Rehabilitation
11.2018 - 06.2019
- Responsible for reconciliation of resident trust, room and board billing, payment posting, Medicaid application requests, and other business office procedures.
Office Assistant
OSF St. Anthony’s Psychology Department
03.2018 - 11.2018
- Managed scheduling and coordination of appointments for psychology department staff.
- Assisted in maintaining patient records and ensuring compliance with confidentiality protocols.
- Provided administrative support during departmental meetings, capturing minutes and action items.
- Streamlined office procedures to enhance operational efficiency within the department.
Revenue Cycle Management
Conifer Healthcare
02.2015 - 09.2018
- Contributed to the improvement of revenue cycle management by identifying discrepancies in billing codes and reconciling claims submissions.
- Improved revenue cycle management by overseeing accurate insurance verification processes, reducing billing errors, and ensuring prompt payment collection from patients.
- Optimized revenue cycle management by consistently meeting deadlines for claim submissions and followups.
- Optimized revenue cycle management by closely monitoring accounts receivable and following up on outstanding claims.
Unit Clerk Secretary
BJC – Christian Northeast Hospital
09.2012 - 09.2015
- Managed patient admissions, discharges, and transfers to ensure efficient workflow
- Coordinated communication between medical staff and patients for improved service delivery
- Assisted in scheduling appointments, optimizing departmental operations
Long Term Care Billing
BJC – Christian Northeast Hospital
01.2012 - 09.2012
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
Medical Billing, Medical Records, Collections, Payment Posting
JCH Medical Group
10.2007 - 01.2012
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
- Learned and adapted quickly to new technology and software applications.
Education
Master of Arts - Business Administration And Management
Concordia And Lindenwood University
12-2025
MBA - Gerontology
Concordia University
Chicago, IL12-2022
Bachelor of Science - Health Care Administration
Lindenwood University
Saint Charles, MO12-2018
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Dependable and responsible
- Excellent communication
- Critical thinking
- Problem resolution
- Decision-making
- Organization and time management
Timeline
Contract position
Maximus
04.2025 - Current
Allied Health Instructor
CALC
09.2024 - 04.2025
Nursing Home Administrator
Petersen Healthcare – Robings Manor
03.2021 - 04.2024
Activities Director
Willow Rose Rehabilitation
06.2020 - 03.2021
Office Assistant/ Management trainee
Archway podiatry
09.2019 - 03.2020
Business Office Manager
Willow Rose Rehabilitation
11.2018 - 06.2019
Office Assistant
OSF St. Anthony’s Psychology Department
03.2018 - 11.2018
Revenue Cycle Management
Conifer Healthcare
02.2015 - 09.2018
Unit Clerk Secretary
BJC – Christian Northeast Hospital
09.2012 - 09.2015
Long Term Care Billing
BJC – Christian Northeast Hospital
01.2012 - 09.2012
Medical Billing, Medical Records, Collections, Payment Posting
JCH Medical Group
10.2007 - 01.2012
Master of Arts - Business Administration And Management
Concordia And Lindenwood University
MBA - Gerontology
Concordia University
Bachelor of Science - Health Care Administration
Lindenwood University
Summary of Experience
Experience from January 2007 to March 2023 – Experience over these 13 years includes but is not limited to long term care management, office procedure, hospital, laboratory, physical, occupational, and speech therapy billing. Claims resolution and collections. I also have experience with Motor Vehicle Accident, Worker’s Compensation, and Liability Claims. Private Insurance, Medicaid, Medicare and private pay payment posting. I am proficient in Microsoft Word, Excel and Outlook. I have 4 years, experience using Epic medical software and have experience using Zoll, Sorian, Meditech, Intergy, Matrix, and other medical software.