ROBYN SHAFFER
Piqua
Summary
Compassionate Dental Assistant well-versed in four-handed chair side dentistry, routine restorations and intra-oral techniques. Dental Assistant adept at all patient care and front office procedures. Holds current HIV, OSHA, and CPR.
Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.
Overview
24
24
years of professional experience
1
1
Certification
Work History
EFDA
Ollom Dental Group
06.2019 - 07.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Passionate about learning and committed to continual improvement.
- Promoted a positive learning environment by establishing clear expectations and maintaining consistent classroom management techniques.
- Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.
- Tested and evaluated students on materials presented in workshops and classes.
- Observed and adopted new techniques from skilled instructors and lecturers.
- Increased student participation via engaging lectures and assignments.
- Evaluated and revised lesson plans and course content to achieve student-centered learning.
Dental Assistant, EFDA, Compliance Officer
Dr. Jeffery Van Treese D.D.S.
09.1999 - 06.2019
- Successfully assisted the dentist by performing four-handed dentistry and other chair-side duties
- Set up examination room and dental trays in preparation for examinations and procedures
- Alerted other staff when patients arrived and prepared records for dentist review
- Accurately recorded treatment information in patient records
- Assisted dentist in management of medical or dental emergencies when necessary
- Worked closely with patients before, during and after dental procedures
- Competently prepared dental materials including cements, amalgams and composites
- Diligently cleaned instruments and work areas in accordance with sterilization and disinfectant protocol
- Successfully completed OSHA, ADA and HIPAA compliance trainings
- Maintained proper universal precautions and infection control procedures at all times
- Sharpened and sterilized dental instruments
- Took impressions for retainers and appliances
- Instructed patients on dental hygiene practices such as proper tooth-brushing and flossing techniques
- Regularly solicited patient feedback to improve customer comfort and satisfaction
- Competently exposed, developed and mounted dental x-rays (both intraoral and extraoral)
- Assisted with or instituted emergency procedures for sudden adverse developments during treatments
- Quickly and thoroughly set up trays and sharpened instruments
- Administered appropriate amounts of topical and local anesthetics
- Maintained clear, organized dental records and reports
- Politely answered phones and scheduled or confirmed office appointments and surgeries
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Mentored junior staff members, helping them develop their skills and advance in their careers.
- Maintained strict adherence to industry regulations, minimizing risk exposure for the organization.
- Enhanced communication between team members by organizing regular meetings and fostering open dialogue.
Education
Business Management -
Ashford University
Sidney, OHNo Degree - Expanded Functions Dental Auxiliary
Sinclair Community College
Dayton, OH08-2016
High School Diploma - General
Covington High School
Covington, Ohio01.1995
Skills
- Dental materials knowledge
- Endo
- Ortho
- Oral surgery
- Sterilization techniques familiarity
- Temporary crown and bridge fabrication
- Alignate impression expertise
- Accurate intraoral measurements
- HIV/AIDS training
- Tofflemire retainers
- Adult tooth charting
- Syringes and anesthetics knowledge
- Composite restoration specialist
- Model trimming competency
- Patient education
- Temporary crowns specialist
- Keeping patients comfortable
- Gentle patient care
- Full mouth radiographs
- Orthodontic digital x-rays
- Practiced in extractions
- Organized file management
- Skilled at pulpotomies
- Detailed patient histories
- Proper telephone etiquette
- Superior customer service
- Instrumentation familiarity
- Radiation Health and Safety (RHS)
- Coronal Polish (CP)
- Topical anesthetic (TA)
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
Phone
home, 937-564-4227
Certification
- Licensed Expanded Function Dental Auxiliary
- Certified Dental Assistant
- CPR Heart Saving Trainer Certification
Timeline
EFDA
Ollom Dental Group
06.2019 - 07.2023
Dental Assistant, EFDA, Compliance Officer
Dr. Jeffery Van Treese D.D.S.
09.1999 - 06.2019
Business Management -
Ashford University
No Degree - Expanded Functions Dental Auxiliary
Sinclair Community College
High School Diploma - General
Covington High School
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