Robyn StClair
Austin,TX
Summary
Dedicated and hard working individual experienced in customer service and business management. Owner of small business for more than six years. Offering engaging and pleasant personality with expertise in improving customer relationships
Overview
9
9
years of professional experience
Work History
Administrative Assistant
FastSigns
Round Rock, TX
01.2020 - 06.2022
- Interacted with over 50 vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
- Provided logistical support for programs, meetings and events, including room reservations, agenda preparation and calendar maintenance.
- Performed general office duties, including answering multi-line phones, routing telephone calls or messages to appropriate staff and greeting visitors.
- Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
- Managed incoming correspondence to enhance employee performance and reduce time spent on processing and responding.
Catering Supervisor
Chewse
Austin, Texas
01.2019 - 11.2019
- Visited venues before events to assess kitchen facilities and make thorough labor and equipment plans.
- Analyzed catering orders and liaised with staff to set up equipment, supplies and menus to meet client expectations.
- Supervised catering staff at all functions, instructing employees to restock items quickly and to promote exemplary service to guests.
- Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
Owner/Operator
D R Wash And Dry
Austin, TX
10.2012 - 11.2018
- Oversaw daily operations
- Managed three employees by supervising daily tasks.
- Managed all finances daily, including biweekly payroll and bookkeeping
- Managed all monthly order monthly orders of supplies
- Made weekly deposits
- Trained and motivated numerous employees to perform daily business functions
- Managed, picked up, and delivered all commercial accounts
- Enhanced operational efficiency and productivity by managing budgets, accounts and machines
- Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
- Founded and managed small business, growing revenue to $450k in first year.
Education
Associate - Culinary
Texas Culinary Academy
01-2010
Skills
- Proficient in ADP Software
- Relationship building
- Budgeting
- Staff management
- Verbal and written communication
- Client service
- Employee scheduling
- Staff training/development
- Customer service
- Ease with Computers and Technology
- Database and Client Management Systems
Timeline
Administrative Assistant
FastSigns
01.2020 - 06.2022
Catering Supervisor
Chewse
01.2019 - 11.2019
Owner/Operator
D R Wash And Dry
10.2012 - 11.2018
Associate - Culinary
Texas Culinary Academy
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