Robyn Summit
Delta Junction,AK
Summary
Highly-motivated individual with desire to take on new challenges; with a strong work ethic, adaptability, and exceptional interpersonal skills-highly adept at working effectively unsupervised and quickly mastering new skills.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Residential Advisor/ Dorm Supervisor
Mount Edgecumbe High School
Sitka, AK
08.2021 - 12.2023
- Supervised students in the residential dorm setting; performed hourly security checks; Reported suspicious behaviors to Administration; Performed conflict resolution; Provided positive role model behavior; Performed paperwork and documentation as necessary and applicable; Performed nightly bed and dorm checks; Refers inappropriate behaviors to Administration/Counseling where applicable; Is attentive to student psychosocial and medical needs; Deescalated behaviors and situations; Ensured health and safety standards; Coordinated with administrators, security staff, nursing and wellness teams; Acted as Supervisor to all dorms (400 students; Performed behavior and situational deescalation; documented in REACH system.
- Reported illnesses, emergencies and crisis situations immediately
- Answered telephones and routed calls or delivered messages.
- Facilitated programs such as study sessions and activities.
- Accompanied and supervised students during meals.
- Responded to crisis situations quickly to maintain calm and immediately determine level of assistance needed.
- Coordinated, planned and supervised dorm gatherings and functions to promote and increase social skills among students.
- Counseled students in handling family and educational problems.
- Established strong relationships with faculty members and staff to ensure the smooth functioning of the residence dorm environment.
Retail Manager (Seasonal))
Dockside Provisioners
Sitka, AK
06.2022 - 09.2022
- Responsible for all business aspects; Managed advertising, sales, marketing, inventory management and customer relations; Handled day-to-day operations; Money handling, etc.
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
- Effectively managed inventory controls and re-orders within budget guidelines.
- Analyzed financial data to identify areas of improvement for profitability.
- Conducted inventory management activities such as receiving shipments and maintaining stock levels.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Developed strategies for increasing sales and improving customer service.
- Staged merchandise and stocked sales floor to stimulate impulse sales.
- Established relationships with key suppliers in order to secure competitive pricing options.
- Resolved customer complaints in an efficient manner while ensuring customer satisfaction.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Hired, trained, mentored, and evaluated staff members on a regular basis.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Waitress
Halibut Point Crab and Chowder
Sitka, AK
05.2022 - 07.2022
- Carries out and takes orders using handheld TOAST POS; Ensures quality control in the restaurant setting; ; Busses tables; assists in preparation of food, etc.
- Served alcoholic beverages responsibly in accordance with state laws.
- Bussed tables as needed during peak hours.
- Calculated charges, issued table checks and collected payments from customers.
- Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
- Communicated daily specials to customers.
- Provided excellent customer service to ensure repeat customers.
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
- Assisted with setting up the dining area before shift began.
- Presented menus and answered questions regarding items.
- Provided assistance with closing tasks such as restocking supplies and cleaning equipment.
- Served food and beverages to patrons and confirmed complete orders.
- Assisted other wait staff members in times of heavy customer traffic.
- Completed opening and closing checklists to ensure smooth restaurant operations.
- Maintained a clean work station by restocking supplies, wiping down counters.
- Assisted in seating guests at tables or booths.
Resident Care Coordinator
Iuditas Memory Care
Salem, OR
01.2021 - 08.2021
- Collaborates with physicians, nurses, DME representatives and other members of the healthcare team
- Trains employees
- Dispenses and assists with medication administration
- Conducts medication audits
- Responds to emergencies appropriately and accordingly
- Provides all aspects of care where appropriate and necessary
- Provides documentation
- Devises scheduling of employees.
- Recruited, hired and trained new medical and facility staff.
- Administered medications as prescribed by physicians according to established policies and procedures.
- Monitored infection control procedures to verify facility-wide health and safety.
- Organized games and other activities to engage clients and offer mental stimulation.
- Supervised staff during their shifts ensuring tasks are completed correctly.
- Assisted residents with daily living activities as designated in care plans.
- Dressed, groomed and fed patients with limited physical abilities to support basic needs.
- Performed assessments on new admissions and provided orientation to new residents regarding facility rules and regulations.
- Organized and administered medications on schedules to alleviate symptoms and improve quality of life.
- Provided close monitoring and observation of at-risk patients.
- Conducted regular rounds of the facility to ensure quality of care standards were met.
- Communicated with patients with compassion while keeping medical information private.
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
- Maintained records management system to process personnel information and produce reports.
- Assessed residents' health status, functional abilities, and need for assistance.
- Responded promptly to emergency situations such as falls or illness by assessing the situation and implementing appropriate interventions.
- Collaborated with interdisciplinary team members to coordinate care services.
- Maintained confidentiality of all resident information according to HIPAA regulations.
- Managed changes in integrated health care delivery systems and technological innovations while keeping focus on quality of care.
- Participated in continuing education programs related to aging process and gerontology topics.
- Managed medication administration program for residents according to physician orders.
- Monitored client behaviors and emotional states, reporting concerns to case manager and documenting information in files.
Patient Care Assistant/Caregiver
Homecare Professionals
Concord, CA
02.2020 - 09.2020
- Provided home healthcare to various clients; performs ADL's; medication assistance and reminders; vital signs; errands; housekeeping tasks, etc.
- Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
- Ensured proper nutrition by providing meals, snacks and fluids.
- Reported any changes in patient condition to the supervising nurse immediately.
- Assisted with daily activities such as bathing, grooming, dressing, feeding.
- Administered prescribed medications under the direction of a registered nurse or physician.
Patient Care Assistant (Independent Contractor)
Hallway Healthcare
Livermore, CA
09.2019 - 02.2020
- Assists with ADL's; performs vital signs; assists in basic household needs as needed such as shopping, laundry, cleaning, etc
- Assists in self administration of medications; reports concerns to supervisor, etc .
- Helped maintain a clean environment in the home.
- Reminded client to take prescribed medications or nutritional supplements.
- Collected specimens for laboratory tests upon request of medical staff.
- Obtained vital signs and collected biological samples to assist with diagnostic testing and ongoing assessments.
- Monitored vital signs including pulse rate, temperature, respiration rate and blood pressure.
- Planned and served meals and snacks according to prescribed diet.
- Communicated changes in patient conditions and other unit concerns to multidisciplinary team.
- Promoted patient satisfaction by assisting with bathing, dressing and exercising.
Medication Technician/Caregiver
Silver Creek Retirement Community
Saint Augustine, FL
02.2019 - 08.2019
- Administers prescribed medications to patients and maintains related medical records under supervision of licensed nurse
- Verifies identity of patient receiving medication and records name of drug, dosage, and time of administration on specified forms or records
- Presents medication to patient and observes ingestion or other application, or administers medication, using specified procedures
- Takes vital signs or observes patient to detect response to specified types of medications and prepares report or notifies designated personnel of unexpected reactions
- Gives direct patient care, such as bathing, dressing, and feeding patients, and assisting in examinations and treatments
- Maintains supply of ordered medications and apportions, mixes, or assembles drugs for administration to patient
- Records and restocks medication inventories.
Lead Medication Technician; Shift Supervisor
Diamond Assisted Living and Memory Care
Green Cove Springs, FL
01.2018 - 02.2019
- Orders, audits, administers medications; Enters and carries out physicians orders; Rounds with physicians and nurses; supervised staff; maintains medical charts; orders laboratory requisitions and draws; orders supplies; assesses patient status and needs; provides wound care; responds to emergencies; interacts with members of the clinical care team; interacts with family members and visitors, provides all aspects of care; assists in planning and carrying out of activities; assists and orders therapeutic interventions as needed; deescalates violent situations, etc.
Youth Care Worker
Hastings Youth Academy/ Department Of Juvenile Justice
Hastings, FL
07.2018 - 10.2018
- Functions as a member of the interdisciplinary team
- Provides input and planning during treatment planning process
- Communicates pertinent information as it relates to youth and their therapeutic needs
- Facilitates activities when on shift
- Helps to develop healthy communication and problem solving skills during times of stress or anxiety
- Supervises daily living environment of youth
- Helps with daily chores and daily living activities
- Monitors personal hygiene of youth and ensures proper care in this area
- Attends court hearings when assigned
- Develops and maintains appropriate and healthy relationship with youth
- Provides transportation to youth when assigned
- Completes all required paperwork in a timely manner
- Helps with assessment and overall condition of the grounds which the youth live
- Participates in activities or responsibilities which the youth are responsible
- Responsible for de-escalating angry youth
- Responsible for teaching, modeling, practicing supporting and articulating the appropriate behaviors for youth during good times and bad times
- Responds in a relevant physical manner during time that physical management may be necessary
- Participates in all required agency trainings
- Utilizes DJJ approved P.A.R
- Verbal and physical techniques when appropriate.
Mental Health Technician
Flagler Hospital
Saint Augustine, FL
09.2017 - 01.2018
- Assists in admissions and discharges of patients; conducts milieu security checks and sweeps; completes 15 minute observation checks; obtains vital signs; assists in de-escalating of potentially violent behaviors; conducts therapeutic groups; monitors patients for safety; assists with ADL's as needed, etc.
Direct Support Professional/Caregiver/Life Skills Coach
Senior Staffing Services
Ocala, FL
02.2016 - 09.2017
- Provided all aspects of ADL's to persons with intellectual/developmental disabilities in the home and the community
- Teaching of life skills that promote independence according to the client's individual Support Plan.
Caregiver/Companion/Home Health Aide
Private
Palatka, FL
10.2016 - 03.2017
- Companionship; assisting with bathing, dressing, and feeding; Running errands; Assist with personal laundry and housekeeping; Medication assisting; Transport and assist to and from medical appointments; Provide emotional support; Communication with members of the healthcare team, etc.
Assistant Manager--Food Services
Cafe Deluca
Ocala, FL
09.2015 - 02.2016
- Maintain work areas and serving areas in a clean, sanitary and safe condition; wash and clean counters and steam tables; wash and store pots, pans, trays and kitchen equipment; Count money and prepare money boxes or cash registers with appropriate amount and denominations of change; Sell a variety of foods and beverages and make proper change; collect tickets and money for meals and beverages sold and make appropriate change; Assist in storing unused food and supplies; dispose of unusable leftovers and garbage; Operate a variety of standard kitchen equipment such as a cash register,dishwasher, and ovens; report faulty equipment as necessary; Assist in food preparation; Cash handling; Correctly taking customer orders; Order delivery; Sanitation; Inventory measures; etc.
Health Screening Technician
Healthy Achievers
Portsmouth, NH
06.2012 - 08.2015
- Performed health screenings for clients
Certified Nursing Assistant - Sub Acute Unit
Evangelical Lutheran Good Samaritan Society
Eugene, OR
05.2010 - 08.2010
- Overseeing patient safety; conducting ambulation and rehabilitative feeding programs; splint application; utilizing and maintenance of rehabilitative equipment; obtaining vital signs; performing whirlpools and showers; bed-making; stocking of supplies; initiating and assisting with CPR upon necessity; assisting with surgical wound treatments; positioning of patients; identifying potential emergencies; transfers and transport of patients; processing admissions and discharges; specimen collection; CHEM-9 collection and interpretation of results; CPAP application and maintenance; performing necessary bladder scans and documentation of results; CPM set up, application, and maintenance; Guiac collection and result assessment; electronic documentation, etc.
Claims Integrity Site Data Collector
MedAssurant, INC. D.B.A 'Avalon.'
Collington, MD
- Extracted specified information from medical charts on behalf of various insurance companies while scanning/uploading to secure company database for review; following HIPAA policy; utilizing both high-tech
- Computer and scanning equipment; completing company mandating training; communication with both colleagues and site managers.
Education
Associate of Applied Arts - Communications
Lane Community College
Eugene, OR03.2011
Associate of Applied Arts - Psychology
Lane Community College
Eugene, OR01.2010
Certificate - EMT
Northern Essex Community College
09.2003
Skills
- HIPAA Compliance
- Medical Terminology/Clinical Terminology
- EMR Systems- EPIC, PointClickCare
- Medical Transcription
- Basic phlebotomy
- Medication Technician (Certified)
- Clinical assessment
- Behavior Monitoring
- Policy Enforcement
- Documentation
- Microsoft- Word, Excel, Powerpoint, Windows
- Case Management
- Individual / Group Counseling
- Trauma Informed Care
- Crisis Intervention
- Medication Administration
- Care plans
- Management/Leadership
- Documentation review
- Medical Billing
- Medical chart review
- Supervising experience
- Medical record documentation
- Conflict management
- Human resources
- Customer service
- Training & development
- Research
- Customer relationship management
- Analysis skills
- Typing
- Google Docs
- Google Suite
Certification
- First Aid Certification
- Certified Medication Technician
- CPR Certification
Timeline
Retail Manager (Seasonal))
Dockside Provisioners
06.2022 - 09.2022
Waitress
Halibut Point Crab and Chowder
05.2022 - 07.2022
Residential Advisor/ Dorm Supervisor
Mount Edgecumbe High School
08.2021 - 12.2023
Resident Care Coordinator
Iuditas Memory Care
01.2021 - 08.2021
Patient Care Assistant/Caregiver
Homecare Professionals
02.2020 - 09.2020
Patient Care Assistant (Independent Contractor)
Hallway Healthcare
09.2019 - 02.2020
Medication Technician/Caregiver
Silver Creek Retirement Community
02.2019 - 08.2019
Youth Care Worker
Hastings Youth Academy/ Department Of Juvenile Justice
07.2018 - 10.2018
Lead Medication Technician; Shift Supervisor
Diamond Assisted Living and Memory Care
01.2018 - 02.2019
Mental Health Technician
Flagler Hospital
09.2017 - 01.2018
Caregiver/Companion/Home Health Aide
Private
10.2016 - 03.2017
Direct Support Professional/Caregiver/Life Skills Coach
Senior Staffing Services
02.2016 - 09.2017
Assistant Manager--Food Services
Cafe Deluca
09.2015 - 02.2016
Health Screening Technician
Healthy Achievers
06.2012 - 08.2015
Certified Nursing Assistant - Sub Acute Unit
Evangelical Lutheran Good Samaritan Society
05.2010 - 08.2010
Claims Integrity Site Data Collector
MedAssurant, INC. D.B.A 'Avalon.'
Associate of Applied Arts - Communications
Lane Community College
Associate of Applied Arts - Psychology
Lane Community College
Certificate - EMT
Northern Essex Community College
- First Aid Certification
- Certified Medication Technician
- CPR Certification
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