Robyn Zenny
HL Safari
Pembroke Pines,FL
9
years of professional experience
Compassionate and dependable professional with diverse experience in animal care, elementary education, social services, and customer service. Proven track record of creating safe, supportive, and structured environments for children and animals while effectively navigating sensitive situations through clear communication. Recognized for strong organizational skills and a deep commitment to enhancing quality of life through attentive care, education, and advocacy. Dedicated to fostering positive relationships and promoting well-being in every interaction.
Work History
Zookeeper
5 Months- Assisted with daily animal care and feeding for various species.
- Supported maintenance of cleanliness and safety in animal enclosures and visitor areas.
- Monitored animal behavior to detect health concerns or changes.
- Recorded observations and activities in animal care logs for accurate record-keeping.
- Aided in enrichment activities to encourage natural behaviors in animals.
- Built strong relationships with individual animals through positive reinforcement training methods.
- Provided specialized care for young and juvenile exotic animals including bottle-feeding, formula preparation, weight monitoring, behavioral observation, enrichment activities, and close health monitoring.
Pet Crew Member
2 Years 6 Months- Provided daily compassionate care for rescued cats by maintaining clean, safe, and sanitary living environments
- Performed routine feeding, litter maintenance, and enclosure cleaning in accordance with animal care and sanitation standards
- Monitored cats’ behavior, health, and stress levels, promptly communicating concerns to supervisory or veterinary staff
- Supported cats’ overall quality of life by creating a calm, comfortable, and low-stress environment
- Followed established safety and hygiene protocols to prevent illness and cross-contamination
Claims Adjuster
2 Years 1 Month- Investigated and resolved auto insurance claims while ensuring compliance with policy guidelines and state regulations
- Reviewed claim documentation including policies, accident reports, photographs, and statements
- Communicated professionally and empathetically with customers, witnesses, and third parties during stressful situations
- Inspected vehicle damage and prepared accurate repair estimates and total loss evaluations
- Assessed liability and negotiated fair settlements to reach timely resolutions
- Maintained detailed and organized claim records to support accurate processing and legal compliance
- Collaborated with internal departments including repairs, legal, and claims processing to ensure efficient claim resolution
Elementary Teacher
7 Months- Designed and implemented engaging lesson plans aligned with Florida State Standards
- Fostered curiosity and learning through hands-on instruction, interactive activities, and field trips
- Collaborated with parents, administrators, and counselors to address academic and behavioral concerns
- Implemented positive behavior interventions to support student growth and classroom success
Elementary Teacher
3 Years 3 Months- Developed and delivered standards-based instruction to support diverse learning needs
- Created a supportive and inclusive classroom environment promoting student confidence and engagement
- Maintained consistent communication with families and school staff regarding student progress
- Applied positive behavior support strategies to encourage emotional and academic development
Child Advocate
3 Months- Advocated for child safety and wellbeing through regular home visits and case documentation
- Monitored medical care, education, and overall welfare of children in care
- Coordinated referrals for parents to appropriate services and documented compliance efforts
- Testified in court regarding parental progress and child safety assessments
Adult Protective Services Intern
3 Months- Assisted with investigations involving vulnerable adults
- Conducted client visits to assess needs and ensure safety
- Supported case follow-ups, court attendance, and community assistance efforts including food distribution
Education
Bachelor of Social Work
Skills
Compassionate client and animal care
Strong interpersonal and communication skills
Time management and organization
Documentation and case management
Proficient in Microsoft Word
Excel
PowerPoint
and modern technology
Teamwork and collaboration
Activities & Interests
Volunteering with organizations supporting animals, children, and the elderly, Engaging in physical activities that promote health and wellbeing, Reading, writing, and creative arts
Timeline
Zookeeper
HL Safari
03.2026 - CurrentRead More
Pet Crew Member
PURRR, Inc.
09.2023 - 03.2026Read More
Claims Adjuster
Progressive Insurance
04.2023 - 05.2025Read More
Elementary Teacher
Greentree Preparatory Charter School
07.2022 - 02.2023Read More
Elementary Teacher
Broward County Public Schools – Harbordale Elementary
04.2019 - 07.2022Read More
Child Advocate
ChildNet
05.2018 - 08.2018Read More
Adult Protective Services Intern
Department of Children and Families
01.2018 - 04.2018Read More
Florida Atlantic University
Bachelor of Social Work
Read More