Robyn Zook
Umatilla,OR
Summary
Proven Cashier with a track record of excellence in customer service and cash management, honed at MBZ Liquidations and Taco Bell. Skilled in cash handling and fostering positive customer relationships, demonstrated through high accuracy levels and repeat business. Adept at loss prevention, showcasing reliability and a strong work ethic.
Punctual and honest Cashier with solid background in retail and Sales environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste.
Overview
10
10
years of professional experience
Work History
Cashier
MBZ Liquidations
10.2010 - 01.2018
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
- Facilitated smoother checkout process, trained new employees on POS systems.
- Managed cash drawer accurately, ensuring all transactions balanced at end of day.
- Implemented loss prevention strategies, reducing instances of theft at checkout.
- Set up new sales displays each week with fresh merchandise.
Cashier
Taco Bell
03.2008 - 11.2011
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Education
High School Diploma -
Clearfield High School
Clearfield, UIT03-2003
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Time management skills
- Cash Handling
- Customer service excellence
- Reliability and punctuality
- Cash Register Operation
- Written and verbal communication
- Organizational abilities
- Cash Management
- Product restocking
- Cash Drawer Balancing
- Guest inquiries
- ID Verification
- Loss Prevention
- Identification checks
- Honest and Dependable
- Customer Transactions
Timeline
Cashier
MBZ Liquidations
10.2010 - 01.2018
Cashier
Taco Bell
03.2008 - 11.2011
High School Diploma -
Clearfield High School
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