Robynn Moore
Twin Falls,ID
Summary
Strong organizational, communication, interpersonal and team-building skills Certified Industry Analyst Supervisor – State of Idaho Certified Food Safety Preventive Controls Alliance FSPCA IA Conducting Vulnerability Assessments Using Key Assessment Types Certified Food Safety Preventive Controls Alliance FSPCA Preventive Controls for Human Food (FSMA) Certified SQFI Implementing SQF Systems (Pre-Farm Gate & Post Farm Gate) Certified HACCP Manager Certified Food Defense Certified Effective Allergen Management (FAARP) Certified AlleTrust Leadership Through Safety Certified Fundamentals of Internal Auditing (Intertek Alchemy) Member American Society for Quality Certified Manager of Quality & Organizational Excellence Certified Lean Six Sigma Green Belt Knowledgeable in PMO, FDA CFR regulations and ISO Standards Certified T3 Trainer including Qualification and Module creation Certified TWI JI Trainer Validation and Change Management SME Recognized for ability for cross-functional leadership and management SOP formulation, revision, and review SharePoint Document Control Proficient in Microsoft Office Project, Word, PowerPoint, & Excel: Project 2010 Maximizing Pivot Tables in Excel 2010 Excel: Useful Formulas and Functions TrackWise (Events, CAPA, MIR’s), Taleo, KRONOS, Documentum, MyUniversity, ADP, EtQ, JIRA, SAP, QA Studio
Skilled quality assurance professional with proven record of ensuring high standards in product and process integrity. Strong focus on team collaboration and delivering results, adaptable to changing needs. Expertise in quality control methodologies, regulatory compliance, and continuous improvement initiatives. Known for reliability, problem-solving abilities, and effective communication.
Overview
32
32
years of professional experience
1
1
Certification
Work History
Quality Assurance & Sanitation Manager
Suntado LLC.
08.2024 - Current
- Company Overview: Vertically Integrated ESL & Aseptic Dairy Manufacturing Facility
- Identifying and hiring key QA and Sanitation positions within the organization
- Built a Quality and Sanitation Team from a staff of six across two shifts to 23 Technicians across six shifts in less than six months
- Developing QA and Sanitation processes and organization objectives to direct reports
- Creation and revision of QA and Sanitation standard operating procedures (SOPs) continuously
- Training and developing all team members on best practices and standard operating procedures to meet or exceed QA and Sanitation requirements
- Enhancing and maintaining Food safety, Food Quality, and Safety culture and practices for best-in-class quality lab and workplace safety
- Analyzing and interpreting data to drive process improvements across operations
- Establishing and adjusting work procedures and schedules to meet production plan
- Responding to product or production quality problems, rapidly identifying and implementing remedies
- Overseeing end-to-end product quality for the facility
- Vertically Integrated ESL & Aseptic Dairy Manufacturing Facility
Quality Assurance Manager – Cheese Division
Agropur Inc.
08.2023 - 08.2024
- Company Overview: Cheese Manufacturing Facility
- Responsible for maintaining the Agropur's Food Safety and Quality Assurance Program including all planned and systematic activities within the quality system that are demonstrated to provide confidence that the product meets quality requirements
- Provided leadership related to various quality programs including, but not limited to, HACCP, sanitation, hygiene, validation, document control, document review, change management, supplier/vendor qualification and management, raw material specifications, internal auditing, consumer complaints, pest control, etc
- Conducted monthly GMP audits, Customer Audits, and Regulatory Inspections
- Cheese Manufacturing Facility
Production Supervisor Milk Receiving
Agropur Inc.
10.2022 - 08.2023
- Company Overview: Cheese Manufacturing Facility
- Manage Intake of raw milk to ensure that all test tasks are completed and in compliance prior to receiving into Raw Milk silos
- Manage Milk Intake Operators for 24/7 coverage of the Intake Control room for Milk Intake testing, Pasteurized product load outs, silo CIP completion and Master Sanitation completion
- Coach and develop Milk Intake Operators for gaps in system and/or new employee development
- Daily interaction with Giltner Milk Hauler Supervisors and Dispatchers
- Assist Director of Procurement with scheduling Sweet Cream and Whey Cream shipments to customers
- Coordinate Sweet Cream, Whey Cream, Skim product loadouts by Silo age and temperature
- Manage 72-hour CIP compliance for 18 liquid product silos
- Improved silo rotation by 66% in first half of 2023 as compared to 2022
- Daily review of Antibiotic test results and CIP system charts
- Weekly review of Silo Temperature charts
- Participate in Audit and Inspection tours including interaction with Inspectors and Auditors
- Participate in Daily Team Meeting and Daily Review Meeting
- Complete Operator Performance Evaluations, disciplinary documentation, KRONOS timecard review and approval
- Creation of Milk Receiving Process Flow Chart for Milk Receiving Process and Training project
- Purchase requisitions for supplies
- Submission for all Service requests and tracking of work order completion
- Ensure compliance of GMP, Safety, and Operational policies
- Completion of assigned CAPAs
- Conduct daily review of Ecolab 3-DT for CIP conformances and non-conformances
- Cheese Manufacturing Facility
Quality Technician II - Cheese
Agropur Inc.
06.2022 - 10.2022
- Company Overview: Cheese Manufacturing Facility
- Provided Quality support in all aspects of the plant functions in compliance with plant and corporate SOPs, GMPs, and company safety policies
- Conducted routine quality inspections related to food production: finished product quality, regulatory, compliance, pest control, routine sanitation, employee GMPs, training and HACCP compliance
- Updated SOPs
- Specifications, and documents as needed, implementing updates within the facility
- Provided GMP and Quality SOP training to relevant departments
- Performed Quality review of Master Sanitation records, temperature and flow charts, CIP (Clean-in-Place) records, facility inspections, laboratory results
- Collected ISDA fluid samples, Customer Product samples, incoming material samples, and documented all sample activity
- Executed QA Hold/Release functions on incoming raw ingredients and finished products including documentation, rework tags, and hold tags
- All materials entered into excel workbooks
- Cheese Manufacturing Facility
Quality & Sanitation Manager
Ever Better Eating Inc.
03.2021 - 03.2022
- Company Overview: Frozen and Shelf Stable Flat Bread Pizza Manufacturing Facility
- Directed Quality program including COA evaluation, and in-process, shelf life and finished product assessments for both frozen Pizza products and shelf-stable pizza crusts
- Managed Quality Employees across two shifts for in-process testing, provide guidance with product concerns, and guide operators to achieve quality product
- Managed Sanitation Employees across three shifts for good housekeeping, proper Sanitation and product handling while maintaining GMPs and Food Safety practices
- Managed, trained, and directed the QC and Sanitation personnel and production/operations personnel to ensure accurate and efficient practices and record keeping
- Accepted or rejected finished products based on established standards and communicate findings and recommendations to CEO and COO
- Assisted in training plant personnel for good housekeeping, proper sanitation, and product handling
- Worked closely with the COO and Plant Manager and support personnel to prevent & resolve quality or food safety problems
- Worked in conjunction with Sales and Marketing Coordinator to address consumer and customer complaints and concerns, including Retail Grocery groups
- Liaised with USDA Inspectors to request run times, weekly inspections, and complete monthly reports
- Led the plant HACCP & SQF Teams to achieve two high passing scores for 3rd Party audits: SQF, BRC, FDA, USDA, Organic, and Gluten Free
- Conducted and/or managed monthly multi-facility inspections and audits
- Submitted Non-GMO and Organic applications for product or new product classifications
- Partnered with CEO and Research & Development for new product development
- Collaborated with New Customers for product development
- Frozen and Shelf Stable Flat Bread Pizza Manufacturing Facility
Quality Systems Manager
Chobani, LLC.
10.2017 - 12.2020
- Company Overview: Greek Yogurt Manufacturing Facility
- Implementation and execution of Quality Management system for US plants to ensure compliance to Chobani, federal, state, local, and customer requirements
- Developing and/or executing the Chobani Quality Management system
- Monitor LIMs and DCM to ensure compliance and audit readiness
- Coach and develop plant leaders in Food Safety, Food Quality, Food Defense requirements
- Create and conduct annual Food Safety and Quality Training materials
- Annual review of quality systems and quality processes
- Author and/or revise SOPs and Standards and training decks
- Review and approve site and global documents
- Development and training of Document Control Specialists
- Effective Food Safety and Food Quality Trainer: GMP, Allergen Awareness, FSMA, HACCP, SQF, Food Defense
- Greek Yogurt Manufacturing Facility
Quality Sanitation Supervisor
Chobani, LLC.
06.2016 - 10.2017
- Company Overview: Greek Yogurt Manufacturing Facility
- Supervise 16 employees responsible for sanitary chemical cleaning of production equipment and areas, including monitoring CIP system results, logs, and charts, maintaining proper documentation of sanitation activities and RCA as needed
- Assist with Implementing Allergen production process
- Review and revise Standard Operating Procedures and working documents
- Ensure employees work safely and adhere to SOPs, OPLs, and Food Safety practices
- Assist in training all plant personnel and contractors regarding GMP’s, proper sanitation, and Allergen awareness
- Greek Yogurt Manufacturing Facility
Food Safety & Quality Manager
HP Hood, LLC.
08.2014 - 06.2016
- Company Overview: Fluid Milk and Water Bottling Facility
- Direct Quality program including raw, in-process, shelf life and finished product produced in the plant
- Assist with Implementing a fluid Organic product process
- Work in Laboratory setting assisting with vacation and time-off coverage
- Lead plant HACCP & SQF Teams
- Supervise Manufacturing Operators during Overtime and for vacation coverage
- Manage, train, and direct the QA Laboratory personnel and technical personnel to ensure accurate and efficient laboratory practices and record keeping
- Accept or reject finished products based on established standards and communicate findings and recommendations to management and corporate personnel
- Assist in training all plant personnel regarding good housekeeping, proper sanitation, and product handling
- Work closely with the Plant and Operations Managers and plant personnel to prevent & resolve quality problems
- Report food safety problems to personnel with the authority to initiate action
- Support SQF by maintaining Food Safety and Food Quality through completing job tasks and maintaining the work area in a sanitary manner
- Fluid Milk and Water Bottling Facility
Label Division QA/QC Supervisor
Mylan Technologies, Inc.
01.2011 - 08.2014
- Company Overview: Pharmaceutical Labeling Printing Facility
- Manage all Quality issues on 2nd Shift
- Supervise 2nd shift Label Division Quality Control Technicians & Manufacturing Operators for Overtime/ vacation coverage
- Member of the MTI Six Sigma/Operational Excellence Right First Time Awareness Team, with direct impact on Label Division achieving 100% RFT in 2012, along with overall MTI RFT success
- Implemented a Document Review Team, for review of all FPA obstacles: documentation issues, revision of quality forms, Batch Records, SOPs, training gaps
- Developed site error tracking for the Operational Excellence RFT and FPA monthly metric; provide monthly reports to the site and individual departments for RFT/FPA improvement
- Developed Label Division Validation System, including the creation of applicable SOPs for Change Control and associated Qualifications
- Performed Department Learning Plan audit; aligned all SOPs and modules across all levels, reassigned training type to each item, submitted to QA Training department in excel format
- (Train the Trainer) Trainer
- Assist with release and product disposition decisions related to label manufacturing processes, perform final review for release and shipment of lots, Training Module review, Docket and Product Information review, revision, review and approval of SOP’s and quality forms
- Pharmaceutical Labeling Printing Facility
Pharmaceutical Quality Assurance Supervisor
Mylan Technologies, Inc.
10.2006 - 12.2010
- Company Overview: Transdermal Pharmaceutical and Medical Device Manufacturing
- Managed all Quality Assurance-related issues while Supervising 2nd shift Quality Assurance Technicians
- Participated in the First T3 Training program; First Site-wide Qualified T3 Trainer
- Functioned as Subject Matter Expert during training and development of direct reports
- Coordinated production and laboratory needs, as well as scheduled all Technician activities, ensured Quality Assurance checks of manufacturing processes were performed per 21 CFR Parts 210 & 211, ensured AQL results were within specified tolerances, monitored line releases and participated in event investigations, completed the review and/or approval of in-coming raw materials, as well as reviewing the intermediate and final products
- Ensured all written procedures describe department and job functions; as well as jobs performed were in accordance with all written cGMP procedures
- Transdermal Pharmaceutical and Medical Device Manufacturing
Quality Assurance Coordinator
Ben & Jerry’s, Inc.
04.2003 - 10.2006
- Company Overview: Super Premium Ice Cream Manufacturing
- Provided 3rd shift support for all Quality Assurance related issues
- Set up and performed troubleshooting of SPC computers, disposition and released holds, processed ingredient partials and Standard Deviation Allowance items
- Performed sensory evaluation and physical testing of all raw ingredients, In-Process mixes, and finished product
- Performed weekly and monthly environmental checks, and facilitated committee involving CIP personnel regarding environmental problems
- Calibrated instruments daily along with performing weekly, monthly, and quarterly audits within the facility
- Evaluated and communicated any potential food safety concerns to management (pre-SQF); provided awareness to employees
- Worked with R&D development group to monitor quality and performance of test runs for new flavors
- Documented and reported results accordingly via SAP, internal LIMS system or via email
- Super Premium Ice Cream Manufacturing
Operations Agent/Quality Clerk
CGB Services, Inc.
10.2002 - 04.2003
- Company Overview: Contract Courier for Airborne Express
- Provided technical and administrative support for a start-up company specializing in contract courier services
- Coordinated delivery of goods by communicating effectively with clients and drivers
- Performed delivery manifest data entry, payment justification, and error checks using sophisticated software systems
- Contract Courier for Airborne Express
Staff Microbiologist I
Analytical Services, Inc.
01.2002 - 05.2002
- Company Overview: Comprehensive Microbiological Services
- Trained for microbiological testing of water and environmental samples, and bacterial and fungal identification of results
- Comprehensive Microbiological Services
Package Development Technician/Defect Analysis Technician/Senior Engineering Technician & SEM Programmer
IBM Microelectronics, Inc.
04.1996 - 01.2002
- Developed and monitored vendor contracts, generated World Trade Export database forms, and tracked of the shipment and receipt of goods for Engineers responsible for design of packaging components for microchips
- Performed beta testing on SEM Optical Defect Analysis System on level-specific products, which included sorting and data entry of results into specific databases
- Provided technical input to Engineering and production staff in system refinement
Quality Assurance Chemistry Laboratory Technician
Wyeth Nutritionals, Inc.
04.1994 - 04.1996
- Company Overview: Powdered Infant Formula Manufacturer
- Raw material, in process, and finished product testing of whey-based powdered infant formula
- Methods involved: HPLC & GC, microbiological, and chemical; documentation of all tests and results
- Powdered Infant Formula Manufacturer
Quality Control Technician/Receiver/CIP Operator
H.P. Hood, Inc.
10.1993 - 04.1994
- Company Overview: Fluid Dairy Processing Facility
- Supported the processing and packaging in fluid milk production through HPC, fat content analysis and antibiotic (CHARM) testing
- Documented all results accordingly
- Also received raw milk trucks and performed CIP tasks of raw milk tanks
- Fluid Dairy Processing Facility
Quality Control Laboratory Technician
West Lynn Creamery, Inc.
03.1993 - 09.1993
- Company Overview: Dairy Processing Facility
- Supported the processing and packaging of fluid milk and ice cream production through sampling, HPC, fat content analysis, antibiotic (CHARM) tests, and microbiological testing
- Documented all results accordingly
- Dairy Processing Facility
Education
B.S. - Dairy Food Science
University of Vermont
05.1992
Master of Science - Quality Assurance
California State University Dominguez Hills
Introduction to Quality Management -
American Society for Quality (ASQ)
11.2012
Certified ASQ CMQ/OE -
American Society for Quality (ASQ)
03.2013
Certified NEHA HACCP Manager -
The National Environmental Health Association (NEHA)
01.2014
Lean Six Sigma Green Belt -
MoreSteam University/MoreSteam.com
03.2014
Implementing SQF Systems -
Safe Quality Food Institute/SQFI.com
04.2014
FSPCA Preventive Controls for Human Food -
FSPCA
04.2016
Effective Food Allergen Management Workshop -
The Food Allergy Research and Resource Program
03.2017
Fundamentals of Food Defense -
Cornell University (CALS) Dairy Foods Extension
06.2018
Principles of HACCP -
Intertek Alchemy Academy Zosi Learning
Skills
- Food quality standards
- Food quality assurance
- Team building and relationships
- Teamwork and collaboration
- SOP development and implementation
- Excellent communication
Affiliations
- American Society for Quality
Certification
- ASQ CMQ/OE
- All Certifications listed above
Timeline
Quality Assurance & Sanitation Manager
Suntado LLC.
08.2024 - Current
Quality Assurance Manager – Cheese Division
Agropur Inc.
08.2023 - 08.2024
Production Supervisor Milk Receiving
Agropur Inc.
10.2022 - 08.2023
Quality Technician II - Cheese
Agropur Inc.
06.2022 - 10.2022
Quality & Sanitation Manager
Ever Better Eating Inc.
03.2021 - 03.2022
Quality Systems Manager
Chobani, LLC.
10.2017 - 12.2020
Quality Sanitation Supervisor
Chobani, LLC.
06.2016 - 10.2017
Food Safety & Quality Manager
HP Hood, LLC.
08.2014 - 06.2016
Label Division QA/QC Supervisor
Mylan Technologies, Inc.
01.2011 - 08.2014
Pharmaceutical Quality Assurance Supervisor
Mylan Technologies, Inc.
10.2006 - 12.2010
Quality Assurance Coordinator
Ben & Jerry’s, Inc.
04.2003 - 10.2006
Operations Agent/Quality Clerk
CGB Services, Inc.
10.2002 - 04.2003
Staff Microbiologist I
Analytical Services, Inc.
01.2002 - 05.2002
Package Development Technician/Defect Analysis Technician/Senior Engineering Technician & SEM Programmer
IBM Microelectronics, Inc.
04.1996 - 01.2002
Quality Assurance Chemistry Laboratory Technician
Wyeth Nutritionals, Inc.
04.1994 - 04.1996
Quality Control Technician/Receiver/CIP Operator
H.P. Hood, Inc.
10.1993 - 04.1994
Quality Control Laboratory Technician
West Lynn Creamery, Inc.
03.1993 - 09.1993
Introduction to Quality Management -
American Society for Quality (ASQ)
Certified ASQ CMQ/OE -
American Society for Quality (ASQ)
Certified NEHA HACCP Manager -
The National Environmental Health Association (NEHA)
Lean Six Sigma Green Belt -
MoreSteam University/MoreSteam.com
Implementing SQF Systems -
Safe Quality Food Institute/SQFI.com
FSPCA Preventive Controls for Human Food -
FSPCA
Effective Food Allergen Management Workshop -
The Food Allergy Research and Resource Program
Fundamentals of Food Defense -
Cornell University (CALS) Dairy Foods Extension
Principles of HACCP -
Intertek Alchemy Academy Zosi Learning
B.S. - Dairy Food Science
University of Vermont
Master of Science - Quality Assurance
California State University Dominguez Hills
Similar Profiles
Kevan StoneKevan Stone
Warehouse Lead/Supervisor at Suntado LLCWarehouse Lead/Supervisor at Suntado LLC
Denim CourtrightDenim Courtright
Production Team Leader at SuntadoProduction Team Leader at Suntado
Kevin J. OrrKevin J. Orr
Processing Manager / Assistant Plant Manager at SuntadoProcessing Manager / Assistant Plant Manager at Suntado