Summary
Overview
Work History
Education
Skills
Timeline
Generic

Robynne Chapman

Salt Lake City,UT

Summary

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

7
7
years of professional experience

Work History

Hostess & Food Runner

Whiskey Street
Salt Lake City, UT
06.2023 - Current
  • Greeted customers and escorted them to their tables.
  • Managed reservations, waitlists, and special requests for large parties.
  • Deliver food orders from the kitchen to customers’ tables rapidly and accurately.
  • Obtain and maintain a working knowledge of all food menus.
  • Communicate food orders to chefs, paying attention to priorities and special requests (e.g. food allergies)

Call Center Representative

Hawx Pest Control
South Ogden , UT
08.2022 - 11.2022
  • Developed effective working relationships with team members across multiple departments.
  • Participated in daily huddles with team members in order to discuss common goals and objectives.
  • Answered incoming calls from customers and provided assistance with product inquiries, billing questions, and other customer service related issues.
  • Utilized knowledge base to answer inquiries from customers quickly and effectively.

Sanitation Worker

United States Cold Storage
Syracuse, Utah
06.2021 - 07.2022
  • Swept, mopped and scrubbed floors in production areas.
  • Removed trash and waste from work areas to designated collection points.
  • Operated power scrubber, pressure washer, vacuum cleaner, steam cleaner and other cleaning equipment.
  • Followed all safety procedures when handling hazardous materials.
  • Assisted with snow removal during winter months as necessary.

Manager

Pizza Hut
South Ogden , UT
09.2018 - 05.2021
  • Coached, mentored and trained team members in order to improve their job performance.
  • Resolved conflicts between employees by providing guidance on company policies and procedures.
  • Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
  • Analyzed customer feedback data to develop action plans for improving services offered.
  • Monitored staff performance and addressed issues.

Environmental Services Housekeeper

McKay-Dee Hospital
Ogden, UT
09.2017 - 02.2018
  • Cleaned and sanitized patient rooms, bathrooms, offices and other areas according to prescribed procedures.
  • Adhered to departmental policies regarding safety protocols while performing job duties.
  • Emptied trash receptacles and disposed of waste materials properly.
  • Responded promptly to requests for housekeeping services from staff or visitors.
  • Responded quickly to calls for spills and other potentially dangerous situations.

Education

High School Diploma -

Bonneville High School
Ogden, UT
05-2017

Skills

  • High-volume dining
  • Reservation coordination
  • Conflict Resolution
  • Customer Service
  • Warehouse safety
  • Team building
  • Verbal and Written communication

Timeline

Hostess & Food Runner

Whiskey Street
06.2023 - Current

Call Center Representative

Hawx Pest Control
08.2022 - 11.2022

Sanitation Worker

United States Cold Storage
06.2021 - 07.2022

Manager

Pizza Hut
09.2018 - 05.2021

Environmental Services Housekeeper

McKay-Dee Hospital
09.2017 - 02.2018

High School Diploma -

Bonneville High School

Similar Profiles

CREATE PROFILE
Robynne Chapman