Robyn Hasty
East Brunswick,NJ
Summary
Self-motivated and energetic healthcare administrator looking for a full-time position in a healthcare facility where there is always an opportunity to grow, gain experience, and improve skills. Professional Secretary with over 17 years of experience managing daily administrative support tasks in a corporate and medical setting. Well-organized, quick learner committed to delivering high-quality results. Adaptable and versatile worker providing excellent customer service within dynamic environments.
Overview
19
19
years of professional experience
Work History
Medical Office Administrative Assistant
Hackensack Meridian Health JFK Medical Center
07.2023 - Current
- Responsible for scheduling new and established patient appointments, training new front-end associates, preparing patients charts before appointments, scheduling and arranging meetings or conferences for departmental personnel, composing and preparing correspondence, filing reports, prepping expenses, booking travel, preparing documents, and forwarding correspondence, and supporting department administrative activities as per the chair or designee.
- Collaborated closely with medical staff to coordinate patient care plans and support overall clinic operations.
- Assisted in training new staff members on office procedures, ensuring consistent quality of services provided.
- Demonstrated excellent multitasking abilities while simultaneously handling various administrative tasks such as answering phones, greeting patients, and data entry.
- Enabled effective communication between healthcare providers through accurate transcription of physician notes into electronic health record systems.
- Answered phone calls and messages for 13-physicians surgical medical facility, scheduling appointments, and handling patient inquiries.
Lead Department Secretary- Physical Therapy Outpatient & Wellness Center
Penn Medicine Princeton Health
04.2022 - 07.2023
- Responsible for providing reception, clerical, and data entry services, greeting patients and visitors, accurately posting charges for all outpatient services, transcribing and typing documents, reports, memos, and correspondence, maintaining files, supporting customer service and performance improvement goals, registering new patients and scheduling appointments, and contacting insurance providers to verify benefits and coverage.
Executive Administrative Assistant
Verizon Communications
01.2005 - 12.2021
- Responsible for managing personnel files, inputting management payroll and leaves, managing daily calendars, arranging meetings and travel, assisting with various tasks for directors, assistant managers, and local managers, onboarding new hires, controlling the department budget, coordinating town halls, inputting bills and claims, reviewing expenses, and preparing daily reports.
Education
Pursuing a bachelor's degree in healthcare administration -
University of Phoenix
Online05.2024
Some College (No Degree) - Business Management
Katherine Gibbs Business School
Montclair, NJSkills
- Knowledgeable in Microsoft Windows, Excel, PowerPoint, Outlook, Google Suite, Epic, Kronos, Penn Chart, and Concur
- Calendar Management
- Complex Problem-Solving
- Travel Arrangements
- Professional telephone etiquette
- Medical terminology expertise
- Administrative support experience
- Medical Documentation
- Healthcare Billing Knowledge
- Strong Communication Skills
- Workload Management
- Multitasking and Organization
- Team Leadership
Timeline
Medical Office Administrative Assistant
Hackensack Meridian Health JFK Medical Center
07.2023 - Current
Lead Department Secretary- Physical Therapy Outpatient & Wellness Center
Penn Medicine Princeton Health
04.2022 - 07.2023
Executive Administrative Assistant
Verizon Communications
01.2005 - 12.2021
Pursuing a bachelor's degree in healthcare administration -
University of Phoenix
Some College (No Degree) - Business Management
Katherine Gibbs Business School
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