Rocco Cimarosti
Nashville,TN
Summary
Ambitious Health Science/Kinesiology student focused on achieving a GPA of 3.85 while preparing for a Doctor of Physical Therapy program. Dedicated to cultivating clinical and performance skills aimed at enhancing athlete recovery, injury prevention, and peak performance in professional athletic physical therapy and rehabilitation.
Overview
2
2
years of professional experience
Work History
KickBack Host
Drury Hotels
Franklin, Tennessee
02.2023 - 08.2025
- Welcomed guests and ensured a positive first impression.
- Assisted guests with inquiries and provided information about hotel services.
- Coordinated with kitchen staff to ensure timely and efficient food service.
- Maintained cleanliness and organization of the host station and dining area.
- Resolved guest complaints promptly to enhance overall satisfaction.
- Delivered excellent customer service by proactively anticipating guest needs.
- Answered customer inquiries regarding the menu, restaurant services, and special promotions.
- Resolved customer service and food-related issues to maintain guest satisfaction.
Firework Sales Representative
MAD Fireworks
Franklin, Tennessee
06.2025 - 07.2025
- Assisted customers in selecting fireworks for various events and celebrations.
- Provided customers with safety guidelines for handling and using fireworks, enhancing overall customer experience.
- Cultivated key customer relationships that contributed to sales growth.
- Processed sales transactions using point-of-sale systems accurately.
- Maintained inventory levels and organized stock to ensure timely access for customers.
- Collaborated with team members to set up displays and promotional materials.
- Participated in training sessions to enhance product knowledge and sales techniques.
- Maintained accurate records of all sales and prospecting activities.
Education
High School Diploma -
Centennial High School
Franklin, TN05.2025
Skills
- Customer service
- Effective communication
- Conflict resolution
- Team collaboration
- Team leadership
- Problem resolution
- Time management
- Task prioritization
- Adaptability
- Reliability
- Relationship building
- Professional appearance
- Professional and courteous
- Self-awareness
- Motivation techniques
- Ethical leadership
- Empathetic and patient
- Analytical thinking
- Flexible and adaptable
- Inventory management
Timeline
Firework Sales Representative
MAD Fireworks
06.2025 - 07.2025
KickBack Host
Drury Hotels
02.2023 - 08.2025
High School Diploma -
Centennial High School