Summary
Overview
Work History
Education
Skills
References
Languages
Websites
Timeline
Generic

ROCCO LOCCISANO

GLEN GARDNER,UNITED STATES

Summary

Cybersecurity undergraduate, demonstrating strong interpersonal and communication skills. Proven ability to enhance customer satisfaction and retention through effective service and training, alongside a keen ability to identify and resolve problems. Excels in dynamic environments, consistently delivering results while fostering teamwork and collaboration.

Overview

10
10
years of professional experience

Work History

Sales Representative

T-Mobile
Washington, United States
02.2024 - Current
  • Drive sales targets, achieving measurable growth through strategic customer engagement.
  • Collaborate with team to enhance client satisfaction, resulting in increased customer retention.
  • Analyze market trends to identify opportunities, boosting sales performance. .
  • Resolve customer issues promptly, improving service quality, and client loyalty.
  • Performed regular follow-ups with prospects to close deals in a timely manner.
  • Developed key customer relationships to increase sales.
  • Performed market research to identify potential sales opportunities.

Cabana Boy

Sands Atlantic Beach
Atlantic Beach, United States
06.2021 - 03.2024
  • Trained new employees on the restaurant's practices, culture, and procedures in order to maximize job satisfaction and productivity
  • Took credit card, cash, and gift certificate payments and gave cash transactions change
  • Set up trays at food emporium and personally delivered food to individuals
  • Cleaned and coordinated the cleaning of both indoor and outdoor dining areas, including wiping tables, placing trash in receptacles, and restocking supplies
  • Distributed meals to approximately thirty clients every four days
  • Checked identification to enforce age restrictions for alcoholic beverages
  • Showed enthusiasm and promoted service to customers, which resulted in an increase in referrals and walk-in traffic

Server

Ralphs
Merrick, United States
06.2018 - 10.2020
  • Drive sales targets, achieving measurable growth through strategic customer engagement
  • Collaborate with team to enhance client satisfaction, resulting in increased customer retention
  • Analyze market trends to identify opportunities, boosting sales performance
  • Resolve customer issues promptly, improving service quality and client loyalty
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Greeted guests and provided menus.
  • Implemented feedback from customers to improve service quality and menu offerings.
  • Greeted customers, answered questions and recommended specials to increase profits.

Landscaper

Frank & Sons
Queens, United States
05.2015 - 07.2018
  • Provided exceptional service to customers, enhancing satisfaction and retention
  • Efficiently managed high-volume orders, improving table turnover and customer flow
  • Designed and maintained landscapes, enhancing visual appeal and functionality
  • Implemented sustainable practices, reducing water usage and improving plant health
  • Collaborated with clients to create personalized garden designs, boosting customer satisfaction
  • Resolved landscaping issues efficiently, ensuring minimal disruption and cost
  • Transported plants, turf and other materials to designated areas for installation.
  • Applied fertilizers and pesticides according to safety regulations.
  • Cleaned up debris after completing jobsite tasks.
  • Cultivated soil by using rakes, shovels, hoes, trowels or other tools.
  • Trimmed or edged around flower beds, walks, or walls.

Education

CYBERSECURITY -

Southern New Hampshire University
Manchester, NH
03-2025

COMPUTER SCIENCE -

Hartwick College
Oneonta, NY
12.2021

Skills

  • Food Running
  • Tableside Service
  • Cash Handling
  • Quick Learner
  • Customer Service
  • Training
  • Age Verification
  • Sales
  • Sales presentations
  • Sales strategy development
  • Performance tracking
  • Time management
  • Closing techniques
  • Coding
  • Data Security
  • Python
  • Java
  • MySQL
  • Incident Response
  • Security Monitoring
  • Encryption
  • Network security
  • Log management
  • Intrusion Detection/Prevention Systems

References

  • Stuart Yachnowitz, The Sands Atlantic Beach, (516)-371-4000
  • Frank L, Frank & Sons, (646)-879-4564

Languages

  • English, Native
  • Italian, Novice

Timeline

Sales Representative

T-Mobile
02.2024 - Current

Cabana Boy

Sands Atlantic Beach
06.2021 - 03.2024

Server

Ralphs
06.2018 - 10.2020

Landscaper

Frank & Sons
05.2015 - 07.2018

CYBERSECURITY -

Southern New Hampshire University

COMPUTER SCIENCE -

Hartwick College

Similar Profiles

CREATE PROFILE
ROCCO LOCCISANO