Summary
Overview
Work History
Education
Skills
Certification
Awards
Timeline
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Rocco Mills

Middlesex,New Jersey

Summary

Dedicated professional with demonstrated strengths in non-lethal weapons training, time management, and leadership skills. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Delivery Associate

MVPG Logistics
12.2024 - Current
  • Delivered packages to customer doorsteps and business offices.
  • Ensured customer satisfaction with prompt and accurate deliveries, maintaining a professional demeanor.
  • Demonstrated excellent problem-solving skills when faced with challenging circumstances without compromising the quality of work or customer satisfaction.
  • Contributed to a positive work environment by supporting colleagues and fostering teamwork in meeting company objectives.
  • Proactively identified potential issues affecting delivery success, taking corrective action as needed to maintain performance standards.
  • Assisted with warehouse operations, including inventory management and order fulfillment tasks as needed.
  • Reduced delivery errors by double-checking orders and verifying addresses prior to departure.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Adapted quickly to changing conditions during inclement weather or unexpected road closures, rerouting effectively while minimizing delays.

Volunteer Firefighter

Middlesex Fire Department
12.2019 - Current
  • Inspected and completed routine maintenance on fire equipment, power tools, portable fire extinguishers, and apparatus
  • Deployed equipment at fire locations and repacked carefully to avoid damage
  • Prioritized team safety by following optimal procedures and staying in open contact with dispatchers and crew leaders
  • Completed controlled burns with team members using safe approaches under ideal conditions
  • Donned fire-resistant clothing and breathing apparatus
  • Maintained physical fitness and stamina with regular training
  • Responded promptly to fire alarms, emergency medical calls, and other requests for assistance

Manager

My Wife’s The Boss Construction LLC
11.2022 - 12.2024
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Cross-trained existing employees to maximize team agility and performance.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.

Facilities Coordinator

IBX
12.2020 - 08.2021
  • Coordinated personnel to handle technical and non-technical needs at [Type] location
  • Resolved complaints, requests, and maintenance tickets by working closely with vendors
  • Oversaw distribution of mail, packages, and courier deliveries for [Number]+ personnel
  • Handled routine procurement, work order assignments, and other department management functions
  • Updated site information, lease management, and expense tracking reports in Smartsheet
  • Supervised handling of maintenance tickets for buildings and floors
  • Identified problems early by conducting regular facility inspections
  • Managed supplies of chemicals, tools, and spare parts for maintenance needs
  • Taught maintenance workers about safety and building systems

Foreman

My Wifes the Boss Construction
08.2017 - 12.2020
  • Supervised crew and subcontractor performance and provided consistent feedback
  • Promoted worksite safety and adherence to OSHA protocols, providing timely resolution for identified hazards
  • Drove efficiency and productivity through effective oversight of daily construction project operations
  • Managed stringent deadlines by defining and modifying work sequences to meet construction schedule
  • Enforced adherence to preventive maintenance schedule and periodic equipment inspections
  • Estimated material or worker requirements to complete jobs
  • Planned procedures by determining construction requirements based on blueprints and specifications
  • Updated records with personnel and production data

Maintenance Technician

Rezkom Enterprises
04.2016 - 08.2017
  • Diagnosed and solved different types of mechanical and electrical system problems
  • Kept building and grounds clean with regular trash removal, landscaping, and parking lot repairs
  • Maintained detailed maintenance documentation according to company and regulatory standards
  • Maintained well-organized and neat supply and tool inventory
  • Promoted workplace safety through strict observance of OSHA protocols
  • Diagnosed malfunctions based on readouts, blueprint comparisons and personal expertise
  • Achieved desired performance by aligning and balancing newly installed equipment
  • Improved equipment function by troubleshooting issues and correcting problems

Correctional Specialist

United States Marine Corps
09.2012 - 01.2015
  • Searched vehicles entering and leaving premises to inspect for contraband and detect trafficking
  • Safeguarded facility access, monitoring entrances and screening visitors
  • Kept records and drafted reports detailing offender movements or rule violations
  • Remained alert for signs of disorder or tension to anticipate problems and implement proactive actions
  • Managed prisoner transfers and court appearances, protecting officers, inmates and general public from harm
  • De-escalated disturbances with verbal and physical response strategies
  • Maintained records of prisoners' identification and charges
  • Inspected conditions of locks, window bars, grills, doors, and gates at correctional facilities to ensure security and help prevent escapes
  • Handled wide-ranging and highly stressful situations effectively by maintaining current training in weaponry, hand-to-hand fighting, and conflict management strategies
  • Managed situations with calm, analytical approach focused on successfully prioritizing needs, reclaiming order, and minimizing further damage or harm
  • Controlled safety risks with effective use of take-down and restraint techniques
  • Coordinated effective responses to various incidents by maintaining control in high-pressure situations

Education

Barber -

Robert Fiance Beauty Schools
Pitman, New jersey
02.2019

Skills

  • Recordkeeping
  • Prisoner transport
  • Emergency response
  • Security procedures
  • Vehicle search
  • Less-lethal weaponry
  • Analytical thinking
  • Staff training
  • Employee mentoring
  • Team leadership
  • Department leadership

Certification

  • American Correctional Association Correctional Officer Accreditation
  • First Aid & AED Certification, 02/01/20

Awards

  • Multiple Meritorious Promotions
  • Hard Charger Award
  • Letter Of Appreciation From Commanding Officer For Efforts In Preparation Of Facility Audit

Timeline

Delivery Associate

MVPG Logistics
12.2024 - Current

Manager

My Wife’s The Boss Construction LLC
11.2022 - 12.2024

Facilities Coordinator

IBX
12.2020 - 08.2021

Volunteer Firefighter

Middlesex Fire Department
12.2019 - Current

Foreman

My Wifes the Boss Construction
08.2017 - 12.2020

Maintenance Technician

Rezkom Enterprises
04.2016 - 08.2017

Correctional Specialist

United States Marine Corps
09.2012 - 01.2015

Barber -

Robert Fiance Beauty Schools

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