Results-oriented sales professional with a proven track record of delivering exceptional revenue growth and driving strategic sales initiatives. Seeking a Property Management Position within your company to leverage my extensive experience & leadership to drive operational efficiency, enhance tenant satisfaction and maximize property value. With a proven track record of success in overseeing diverse properties, I am confident in my ability to effectively manage day to day operations and implement strategic leasing plans and cultivate positive landlord tenant relationships.
Overview
19
19
years of professional experience
Work History
Primary Property Manager
Waystar Property Consultants
12.2022 - Current
Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
Completed final move-out walk-throughs with tenants to identify required repairs.
Followed up on delinquent tenants and coordinated collection procedures.
Maintained original leases and renewal documents in digital and hardcopy format for property management office.
Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs, and capital improvement projects.
Introduced prospective tenants to types of units available and performed tours of premises.
Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
Coordinated with legal counsel to resolve tenant disputes.
Maintained sufficient number of units market-ready for lease.
Developed and implemented marketing strategies to increase occupancy rates.
Kept properties in compliance with local, state and federal regulations.
Conducted regular inspections of both interior and exterior of properties for damage.
Delivered emergency 24-hour on-call service for tenants on building issues.
Principal Broker/Owner
Realty Quarters
05.2004 - Current
Cultivated strong relationships with agents, lenders and title companies.
Negotiated real estate contracts to navigate transactions between buyers and sellers.
Helped clients navigate transactions, complete paperwork and finalize sales or purchases.
Generated leads and qualified prospects, facilitating smooth property transactions.
Advocated for client needs and obtained desired considerations for sales and purchases.
Compared properties possessing similar features to determine competitive market prices.
Developed successful marketing strategies to promote properties and maximize exposure.
Advised clients on mortgage and housing conditions to identify successful properties and promote customer satisfaction.
Worked closely with clients to facilitate appropriate loans, inspections, and credit reports.
Owner/Operator
Rocco's Pub & Grub
10.2010 - 11.2019
Managed day-to-day business operations.
Consulted with customers to assess needs and propose optimal solutions.
Trained and motivated employees to perform daily business functions.
Evaluated suppliers to maintain cost controls and improve operations.
Established foundational processes for business operations.
Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
Conducted target market research to discover customer needs and analyze competitor trends.
Established, optimized and enforced business policies to maintain consistency across industry operations.
Generated revenues yearly and effectively capitalized on industry growth.
Prepared bank deposits and handled business sales, returns and transaction reports.
Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
Put together realistic budgets based upon costs and fees for successfully operating business.
Introduced new methods, practices, and systems to reduce turnaround time.
Education
Hospitality Management -
Johnson & Wales University
Providence, RI
05.2001
Skills
Unit Vacancies
Investment Properties
Coordinate Documents
Rent Pricing Optimization
Sales leadership/revenue growth
Negotiation
Team leadership
Proficiency in MS Office, Quickbooks, Dotloop, Adobe, Appfolio