Rocco Tramontano
Bloomingburg,NY
Summary
Versatile IT Technician ready to fix faulty hardware, install new assets and support continuous business operations. Adapts to rapidly changing work situations and employee realities. Consistently beneficial to all technical operations and technological procedures. Experienced Service Tech with extensive knowledge of vehicle testing, maintenance and repair. Adept at reading and understanding technical documentation. Excellent customer service, time management and multitasking abilities.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Automotive Service Technician
W.S. Healey Chevrolet
09.2022 - Current
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Performed safety and emissions inspections.
IT Technician
FJT Networks
02.2019 - Current
- Maintained office PCs, networks and mobile devices.
- Monitored systems in operation and quickly troubleshot errors.
- Established, repaired and optimized networks by installing wiring, cabling and devices.
- Explained technical information in clear terms to non-technical individuals to promote better understanding.
- Set up and maintained user accounts and client access.
- Tested and installed motherboards, processors, and graphics cards on desktops and laptops.
- Refurbished PC systems and peripherals such as monitors, networking equipment, printers, and more.
Front End Operator/Apprentice
Franco Di Roma - Italian Restaurant
09.2021 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Prepared dough from scratch using old world recipe and added toppings, cheese, and sauce for unique pies.
File Organizer
Immediate Credit Recovery
01.2019 - 02.2020
- Sorted and classified documents into appropriate filing systems for increased traceability.
- Compiled and inventoried documents for archival.
- Located and retrieved requested documents in accordance with established policies.
Education
Bachelor of Science - Information Technology
Pace University
Pleasantville2026
Skills
- Installations and Repairs
- Vehicle Maintenance and Repair
- Desktop Technical Support
- Vehicle Inspections
- Relationship Building
- Estimating Work
- Remote Support
- Programming
- Graphic Designing
- Diagnostics
Certification
Technical Support Fundamentals - April 2018
Timeline
Automotive Service Technician
W.S. Healey Chevrolet
09.2022 - Current
Front End Operator/Apprentice
Franco Di Roma - Italian Restaurant
09.2021 - Current
IT Technician
FJT Networks
02.2019 - Current
File Organizer
Immediate Credit Recovery
01.2019 - 02.2020
Bachelor of Science - Information Technology
Pace University
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