Rebecca Rochall

Sales Associate

Tri Tech Metals Inc.

10.2006 - 09.2024

Built relationships with customers to encourage repeat business.
Solved customer challenges by offering relevant products and services.
Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Assessed customer needs and utilized suggestive selling techniques to drive sales.
Utilized CRM tools efficiently to track leads and manage sales pipeline effectively, ultimately driving higher conversion rates among prospects.
Collaborated with cross-functional teams to devise strategic plans for maximizing sales opportunities within assigned territory.
Serviced accounts regularly to keep revenue high and capitalize on cross-selling opportunities.
Adjusted sales strategies to recapture flagging market segments proactively identified through consistent tracking.
Negotiated contracts with potential clients, ensuring mutually beneficial terms for both parties involved.
Contributed to team success by helping train and motivate less experienced team members.
Demonstrated flexibility and adaptability by successfully managing accounts across various industries, showcasing versatility as an Inside Sales Account Manager.
Increased customer satisfaction by providing personalized account management and addressing clients'' needs promptly.
Prospected new leads with high level of outbound calls to both cold and warm contacts.
Attained sales quotas consistently through tenacious dedication to always seeking new business and efficiently closing sales.
Collaborated with suppliers to fulfill customers' routine inventory needs and handle special requests.
Matched customers to products based on in-depth understanding of different business models and needs.
Maintained detailed records of customer interactions and transactions, allowing for efficient follow-up actions and improved relationship management.
Provided regular updates on account activities to senior leadership, highlighting successes and areas requiring further attention.
Developed exceptional rapport with customers to build trust and create value through guided buying decisions.
Worked closely with other departments to promote products and marketing campaigns.
Set and exceeded inside sales goals by establishing ambitious targets and motivating sales representatives.
Updated accounts and maintained long-term relationships with clients.
Scheduled and led department staff meetings, workshops and functions to encourage and inspire staff.
Trained employees on new technology and sales methods to build highly-knowledgeable and successful team.
Built relationships with customers and community to promote long term business growth.
Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Negotiated prices, terms of sales and service agreements.
Supported fellow team members during peak times or absences, ensuring consistent performance and customer satisfaction.
Developed strong relationships with key customers, leading to long-term business partnerships and repeat sales.
Captured business by explaining, demonstrating and highlighting products through conversations and formal presentations.
Contributed to marketing initiatives by providing valuable feedback on promotional materials from an account manager perspective.
Maintained current knowledge of product lines by attending regular technical and sales training sessions.
Balanced the need for proactive sales outreach with attentive account management, ensuring optimal performance in both areas.
Delivered informative and engaging product presentations, showcasing the value of our offerings to prospective clients.
Expanded client base through targeted outreach efforts, resulting in increased revenue for the company.
Incorporated new products seamlessly and integrated offerings into routine sales calls.
Implemented creative solutions to resolve client issues promptly while minimizing negative impact on business operations.
Streamlined internal processes within the account management team for improved efficiency and productivity levels across the board.
Monitored and amplified sales pipeline to maintain flow of potential leads and prospects.
Liaised with clients via email or phone to identify and address needs, growing existing accounts through cross-selling.
Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Informed customers of promotions to increase sales productivity and volume.
Attended monthly sales meetings and quarterly sales trainings.
Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
Recorded accurate and efficient records in customer database.
Kept detailed records of daily activities through online customer database.
Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
Generated advertising brochure for vendor use.
Stayed current on company offerings and industry trends.
Managed book of business with over [Number] regular customers across multiple product lines.

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Sales Associate

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Sales Associate

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