Office
Rochana Shrestha
Richmond,CA
Summary
Results-driven executive with 6+ years of experience in high-level administrative roles and program management. Proven success in increasing revenue by 40% through strategic initiatives and effective team leadership. Expertise in digital marketing, pricing strategy, and CRM software. Skilled in managing multiple projects simultaneously, ensuring timely and accurate completion. Strong analytical and problem-solving abilities, with a focus on improving operational efficiency.
Overview
6
6
years of professional experience
Work History
EXECUTIVE ASSISTANT
TECHZEN CORPORATION PVT LTD
Kathmandu
12.2022 - 04.2024
- Led strategic initiatives that increased company revenue by 40% in one and half years
- Managed a cross-functional team of 25+ employees, driving operational excellence and innovation
- Secured a key partnership with a leading digital payment solution provider within the first year to develop a booking engine for the hotel industry, resulting in a 35-45% increase in revenue
- Collaborated with star-level hotels, achieving 200% revenue growth for 15-20% of the clients
- Strengthened stakeholder relationships and secured key partnerships to drive business growth
BUSINESS ANALYST MANAGER
SARVANAM SOFTWARE PVT LTD
Kathmandu
12.2021 - 12.2022
- Collaborated closely with C-suite executives to understand business needs and objectives
- Led a team of 15 professionals in the successful implementation of software solutions
- Implemented the software on over 50 clients during my tenure, ensuring smooth integration and user adoption
- Reduced client complaints from 80% to 20% through proactive problem-solving and continuous improvement initiatives
LECTURER
LUMBINI ACADEMIC COLLEGE
Kathmandu
12.2022 - 03.2024
- Achieved a 100% student pass rate, ensuring all students successfully completed their courses
- Delivered engaging lectures on Information Technology and Business Management to undergraduate students
- Collaborated with colleagues on research projects and interdisciplinary initiatives
- Actively participated in faculty meetings, curriculum reviews, and academic committees
ADMINISTRATOR OFFICER
WEBSTER UNIVERSITY
Sathorn, Bangkok
12.2018 - 07.2019
- Coordinated administrative functions in a cross-diversity work environment, promoting inclusivity and collaboration
- Facilitated communication between faculty, staff, and students from diverse backgrounds, ensuring effective operations
- Collaborated with cross-functional teams to achieve organizational goals and objectives
- Handled various administrative tasks, including scheduling, correspondence, and data entry, with meticulous attention to detail
FOOD AND BEVERAGE SUPERVISOR
SAN PABLO LYTTON CASINO
San Pablo
06.2024 - Current
- Led a team of 50+, achieving 95% guest satisfaction through effective service and quality control
- Enhanced departmental efficiency by 30% with optimized workflows and targeted training
- Managed 100+ weekly guest interactions, resolving 98% of issues on the spot
- Reduced waste by 20% through strategic ordering and portion control
Education
Masters in Business Administration And Masters in Information Technology Management -
Webster University
Bachelors in Computer Application -
Oxford College of Engineering and Management
Skills
- Strategic Planning & Execution
- Organizational Leadership
- Financial Management & Budgeting
- Board Relations & Governance
- Stakeholder Engagement
- Operational Efficiency
- Change Management
- Public Speaking & Communication
- Team Building & Talent Development
- Inventory Management
- Quality Assurance
- Data Analysis
Certification
- Certified Professional in Food Safety (CP-FS) - National Environmental Health Association.
- Food Safety Manager Certification (FSMC) - American National Standards Institute.
- Alcohol Seller/Server Certification - Various state-approved programs.
Timeline
FOOD AND BEVERAGE SUPERVISOR
SAN PABLO LYTTON CASINO
06.2024 - Current
EXECUTIVE ASSISTANT
TECHZEN CORPORATION PVT LTD
12.2022 - 04.2024
LECTURER
LUMBINI ACADEMIC COLLEGE
12.2022 - 03.2024
BUSINESS ANALYST MANAGER
SARVANAM SOFTWARE PVT LTD
12.2021 - 12.2022
ADMINISTRATOR OFFICER
WEBSTER UNIVERSITY
12.2018 - 07.2019
Masters in Business Administration And Masters in Information Technology Management -
Webster University
Bachelors in Computer Application -
Oxford College of Engineering and Management
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
- Supervised team of 89 staff members.
Quote
Every problem is a gift—without problems we would not grow.
Tony Robbins
Software
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