Rochell Owensby
Plant City,FL
Summary
Hardworking Registered Nurse with success providing individualized patient care. Committed to delivering best-in-class patient care through effective education and counseling. Proven leadership focused on increasing and enhancing patient care and satisfaction. Streamline safety protocols for comprehensive patient care.
Overview
19
19
years of professional experience
1
1
Certificate
Work History
Registered Nurse
Tampa General Hospital
2022.06 - Current
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Provided direct patient care, stabilized patients, and determined next course of action.
- Managed care from admission to discharge.
PRN Psychiatric Registered Nurse
North Tampa Behavioral Health
2022.06 - Current
- Evaluated patient histories, complaints, and current symptoms.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Educated family members and caregivers on patient care instructions.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
Pharmacy Technician
Walmart
2012.12 - 2023.03
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
Cardiac Monitor Technician
Tampa General Hospital Emergency Room
2021.03 - 2022.06
- Monitored patients' heart rhythms and functions through cardiac monitoring strips.
- Interpreted tests and identified arrhythmias and heart abnormalities on patient's EKG and reported to cardiologist.
- Trained and supervised new cardiac monitor technicians on best practices and safety measures.
- Collaborated with healthcare team to maintain quality patient care.
- Cleaned and sterilized equipment after each appointment, changed batteries and checked for malfunctions.
- Transcribed patient results and entered into office electronic recording system.
Customer Service Supervisor
Walmart
2004.03 - 2012.12
- Coached employees through day-to-day work and complex problems.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Developed and maintained strong relationships with customers to maintain loyalty and satisfaction.
- Conducted training and mentored team members to promote productivity and commitment to friendly service.
- Actively supported service associates by quickly responding to questions via phone and email and finding appropriate solutions to customer issues.
- Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
Education
Associate of Arts - General Studies
Hillsborough Community College
Tampa, FL12.2018
Associate of Science - Nursing
Hillsborough Community College
Tampa, FL12.2016
Skills
- Disease Management Programs
- Follow-Up Calls
- Diagnostic Tools Knowledge
- Setting Up Referrals
Timeline
Registered Nurse
Tampa General Hospital
2022.06 - Current
PRN Psychiatric Registered Nurse
North Tampa Behavioral Health
2022.06 - Current
Cardiac Monitor Technician
Tampa General Hospital Emergency Room
2021.03 - 2022.06
Pharmacy Technician
Walmart
2012.12 - 2023.03
Customer Service Supervisor
Walmart
2004.03 - 2012.12
Associate of Arts - General Studies
Hillsborough Community College
Associate of Science - Nursing
Hillsborough Community College
- Registered Nurse RN 9597279 License 1 year
- Registered Pharmacy Technician RPT 46884 10 years
Certification
- Registered Nurse RN 9597279 License 1 year
- Registered Pharmacy Technician RPT 46884 10 years
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