Rochelle A. Chico
Albuquerque
Summary
Operations and compliance specialist with a strong background in audit execution and financial reconciliation. Proven success in evaluating internal controls, improving compliance frameworks, and supporting organizational standards. Adept at delivering precise documentation and actionable recommendations to enhance operational integrity.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Cardiac Telemetry Monitor Technician
Presbyterian Healthcare Services
Albuquerque
03.2025 - Current
- Monitored cardiac telemetry & oximetry, identified dysrhythmias, and alerted nursing staff to life-threatening changes, ensuring timely intervention.
- Documented findings, printed strips, and exported EKG in EPIC EMR to maintain accurate patient records and facilitate care.
- Performed cardiac device interrogations based on provider orders.
- Maintained annual competencies in arrhythmia interpretation, BLS, and device monitoring.
- Supported communication, census tracking, and ensured document compliance per hospital policy to uphold standards of patient care.
Bookkeeper/ Trust Associate
Robert Half – Commercial Real Estate & Zia Trust
01.2024 - 01.2025
- Processed trust distributions, investment requests, and tax documents ensuring accuracy and compliance with established standards.
- yPerformed full-cycle accounting, financial reconciliation, and completed reporting for Owners, Partners, and Trust Accounts.
- Audited legal and investment documents for accuracy and compliance with federal and state standards.
- Conducted internal audits and resolved discrepancies in the general ledger, Accounts Payable, and Accounts Receivable.
- Generated monthly balance sheets, cash flow projections, and master budget, identifying and correcting reporting anomalies to enhance financial clarity.
- Executed daily Accounts Receivable entries and managed Accounts Payable transactions to maintain financial integrity.
Cardiac Monitor Technician/Patient Care Tech/ Unit Clerk
Sandoval Regional Medical Center
06.2023 - 04.2024
- Monitored telemetry patients and interpreted EKG rhythm strips to promptly escalate life-threatening changes.
- Managed admission, discharge, and census updates to ensure accurate patient flow in high-acuity infectious disease unit.
- Supported hospital documentation integrity under HIPAA, CMS, and The Joint Commission compliance requirements.
- Screened calls and maintained logs while coordinating communication between medical, administrative, and technical departments.
Fiscal Reconciliation Specialist
New Mexico Tech
05.2021 - 08.2022
- Audited and reconciled financial transactions/entries across institutional, payroll, purchasing, cost and grant accounts.
- Conducted investigative reviews of discrepancies and anomalies, documenting findings and recommending corrective actions to enhance financial accuracy.
- Evaluated internal control processes for compliance with GAAP, GASB, and NAACHA standards, ensuring adherence to regulatory requirements.
- Prepared audit documentation and reports supporting federal and state auditors.
- Processed ACH and wire transfers, managed Positive Pay banking controls, and supported fraud prevention measures.
- Identified process weaknesses and facilitated implementation of strengthened control procedures to mitigate risks.
- Recorded daily financial transactions in accounting system
Health Tech/ Medical Support Assistant/ Diet Office Tech
Gallup Indian Medical Center
01.2004 - 01.2021
- Executed health technology tasks in a clinical setting
- Managed administrative, nutrition, and clinical support tasks, ensuring strict adherence to federal healthcare protocols.
- Screened calls, maintained patient records, and coordinated medical data entry into RPMS and EHR systems.
- Conducted QA/PI surveys and monthly inventory, analyzing data to uphold clinical and operational compliance.
Respite QDDP-D Manager
Opportunities Enterprises, Inc.
10.2012 - 09.2015
- Ensured compliance, risk management, and quality assurance for state-regulated disability services, enhancing service delivery.
- Conducted audits of client files to ensure adherence to CARF accreditation and state documentation requirements.
- Coordinated with healthcare professionals and legal stakeholders on investigations, corrective actions, and compliance findings.
- Managed staffing, budgets, and compliance training to support successful state audits and effective program oversight.
- Coordinated staff training, onboarding of new hires, and scheduling to optimize team performance and operational efficiency.
Education
Master of Business Administration (MBA) -
University of Phoenix
03-2026
Master of Health Administration (MHA) -
University of Phoenix
03-2026
Bachelor of Science - Accounting
University of Phoenix
01-2021
Associate of Arts - Accounting
University of Phoenix
01-2019
Nursing Prerequisites -
Ivy Tech Community College
01-2015
Emergency Medical Training Certification -
University of New Mexico
01-2004
Skills
Audit & Compliance
- Internal Controls & Investigations
- Risk Management
- Policy & Procedure
- Process Improvement
- Financial & Operational Review
- Case Review
- Documentation & Reporting
- Financial Reconciliation
- Data Analytics
- Forensic, Cost, Accrual, Cash Accounting
- Quality & Process Improvement
- Strategic thinking
- Power Bi
- Quick Books
- Microsoft Office Suites
- Administrative Coordination
- Training & Mentorship
- Medicare/Medicaid Regulations
- Financial analysis
- Data analysis
- Project management
- Quality assurance
- Written communication proficiency
- Professionalism and ethics
- Quality control measures
- Technical performance analysis
- Task prioritization
- Team collaboration
- Cerner Millennium
- RPMS
Certification
- BLS/CPR (AHA)
- FEMA 100 & 800
- Food Handler’s Permit
- Project Management 52-hr Certificate
- OSHA 100
- Grant Writing
Timeline
Cardiac Telemetry Monitor Technician
Presbyterian Healthcare Services
03.2025 - Current
Bookkeeper/ Trust Associate
Robert Half – Commercial Real Estate & Zia Trust
01.2024 - 01.2025
Cardiac Monitor Technician/Patient Care Tech/ Unit Clerk
Sandoval Regional Medical Center
06.2023 - 04.2024
Fiscal Reconciliation Specialist
New Mexico Tech
05.2021 - 08.2022
Respite QDDP-D Manager
Opportunities Enterprises, Inc.
10.2012 - 09.2015
Health Tech/ Medical Support Assistant/ Diet Office Tech
Gallup Indian Medical Center
01.2004 - 01.2021
Master of Business Administration (MBA) -
University of Phoenix
Master of Health Administration (MHA) -
University of Phoenix
Bachelor of Science - Accounting
University of Phoenix
Associate of Arts - Accounting
University of Phoenix
Nursing Prerequisites -
Ivy Tech Community College
Emergency Medical Training Certification -
University of New Mexico