Confident leader dedicated to optimizing processes and procedures, consistently exceeding expectations for staff performance. Enforces rules diligently and actively seeks opportunities for team improvement. Brings high integrity, attention to detail, and excellent decision-making abilities to every task.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Correctional Corporal
Dedra K. Johnson rehabilitation center
06.2018 - 04.2025
Inspected locks, window bars, doors and security systems to support escape prevention.
Recorded prisoner identification, charges and incidents of inmate disturbance, keeping daily logs of prisoner activities.
Briefed superiors of incidents and misconduct and recommended disciplinary actions.
Implemented defensive tactics and physical restraints to maintain safety and security of Dedra K. Johnson rehabilitation center facility.
Assigned and monitored training needs of subordinate staff members to close knowledge and performance gaps.
Conducted urinalysis tests on inmates to test for illicit drugs.
Monitored inmate behavior to prevent crime, escape attempts and other dangerous activities.
Communicated information regarding security, safety and operations through chain of command.
Conducted scheduled headcounts to verify presence of prisoners.
Prepared written reports concerning inmate's misconduct.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Answered phone promptly and directed incoming calls to correct offices.
Responded to inquiries from callers seeking information.
Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
Caregiver
Brookdale Assisted Living
02.2018 - 06.2018
Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
Laundered clothing and bedding to prevent infection.
Monitored clients' activity levels and helped prevent sedentary behavior.
Helped clients get in and out of beds and wheelchairs.
Built strong and trusting rapport with clients and loved ones.
Followed care plan and directions to administer medications.
Maintained detailed records of services performed on clients.
Offered companionship and kindness to elderly patients.
Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Assisted with personal hygiene tasks such as bathing, grooming, dressing, feeding, toileting giving attention to detail.
Responded promptly to emergency situations, providing first aid treatment when necessary and alerting medical personnel if required.
Prepared nutritious meals tailored to individual dietary requirements for elderly clients while considering their preferences.
The Exchange
Px Military Exchange
06.2016 - 07.2017
Completed sales order tickets and processed client-requested transactions.
Delivered presentations to key decision makers and offered financial recommendations.
Bought or sold stocks, bonds and commodity futures on behalf of investment dealers.
Discussed ideas and strategies to improve operational efficiency, adding value and aiding business performance for continuous improvement.
Developed and maintained relationships with customers and assisted in generating sales opportunities.
Forecasted generation costs, market prices and demand to make accurate trading decisions.
Analyzed customer requirements and recommended efficient investment products.
Maintained a clean, organized, and visually appealing retail environment for an enjoyable shopping experience.
Education
High School Diploma -
North Miami Senior High School
North Miami, FL
10.2011
CPR Certification -
Skills
Counseling Technics
Rules of Conduct
Officer Training
Data Management
Critical Thinking
Planning & Organizing
People Skills
Customer Service
First Aid/CPR
Computer Skills
Conflict Resolution
Organizational Skills
Team Management
Problem Resolution
Team Building
Reliable & Trustworthy
Relationship Building
Strong work ethic
Friendly, Positive Attitude
Self-defense training
Inmate transport
Rules of conduct
Languages
French
Native/ Bilingual
Spanish
Limited
Certification
Advanced Cardiac Life Support, Alison - June/2025-June/2027
Basic Life Support, NationalCPRFoundation, June/2025- June2027