Rochelle Bell
Atlanta,Georgia
Summary
. Compassionate highly motivated professional demonstrates ability to develop and implement successful plans of action to address individual needs. Possesses strong problem-solving skills to reduce barriers. Committed to helping individuals and families. Highly motivated professional demonstrates ability to develop and implement successful plans of action to address individual needs. Possesses strong problem-solving skills to reduce barriers. Committed to helping individuals and families.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Housing Case Manager
House Of Cherith
01.2021 - 05.2024
- Built strong relationships with local landlords to increase available housing options for clients in need.
- Assisted clients in developing budgeting skills and financial planning strategies necessary for maintaining stable housing situations longer.
- Established partnerships within the community to address various barriers faced by clients seeking stable housing opportunities, such as employment or mental health support services.
- Enhanced client self-sufficiency through the coordination of relevant community resources and services.
Community Outreach Coordinator
United Way of Greater Atlanta
04.2014 - 12.2022
- Motel to Home Outreach Program, assisted homeless families that lived by various motels providing rental assistance and permanent housing
- Working with constituent groups including committees, volunteers, and external audiences
- Georgia Housing Voucher Program through United Way partnership with the Department of Behavior Health to provide new and former residents with housing vouchers
- Meet with caseload of 200 clients
- Supervised and retain exceptional staff and creating excellent work environments
- Overseen and coordinating all aspects outreach engagements
- Lead and organized various homeless community outreaches
- Responsible for connecting homeless outreaches, and providing housing through Metro Atlanta, Georgia.
Director of Housing
Inspire International CDC, INC
07.2015 - 01.2020
- Developed comprehensive housing programs for improved community development and engagement.
- Receives and solves guest complaints in a calm, open and professional manner.
- Arranges for maintenance and repairs as necessary.
- Established appropriate cleaning procedures for housing property and determines products to be used for cleaning.
- Maintains sufficient cleaning supplies and smallwares for apartments.
- Arranges for durable medical equipment in Day Program patient's apartments.
- Orders apartment furniture as needed.
- Coordinates check-in and check-out procedures for housing units.
- Develops annual department operating budget and capital equipment requests.
- Establishes appropriate staffing levels, scheduling of staff and completing payroll for assigned team members. Ensures that staff complete mandatory training as required.
- Regularly inspects common areas, amenities, and vacant apartments to ensure cleanliness and professional appearance; takes action if property doesn't meet Center standards.
- Manages telephone operator staff and related processes.
- Oversight of landscape for all housing properties
Financial Advisor
Beulah Heights University
02.2011 - 05.2016
- Educated clients on financial matters and provided recommendations on investment opportunities, products and services based on client needs and asset availability
- Provided student with Federal Aid Application
- Assisted in grant search Sallie Mae loans
- Explained advantages and disadvantages of available financial products to customers to maximize satisfaction
- Consulted with clients to assess and meet short- and long-term financial goal
- Developed and deepened relationships with new and existing clients to advance progress and improve business
- Processed financial Aid for students.
Resident Advisor, Direct Care
Covenant House of Atlanta
02.2010 - 01.2011
- Manage an assigned caseload of youth ages 16 - 21 with substance and mental health disorders
- Orient new clients upon entry in the program and complete documents required for placement and ongoing reporting to State agency
- Develop and update all Individualized Service and Skills Plans (ISSP) according to state requirements
- Conduct unannounced visits to each assigned youth in their apartment living space at twice a month
- Assist the youth with the development and implementation of a career plan to include the youth's interest, strengths in school, visions for career and personal life, and opportunities for career and work experience
- Offer job search support in areas such as resume' writing and interviewing
- Monitors youth's progress based on youth's skills development and level of maturity
- Document all reportable and non-re portable incidents that occur with clients on Ensure rights of all youth are upheld as relevant to job duties
- Enter all applicable information into the various case management system.
Parent Aid
Joy of Hope Ministries
10.2006 - 01.2010
- Facilitates and coordinates family visitations; transports children and/or their families, Provides attentive, high quality supervision during family visitation time
- Helps families increase their skills to effectively parent their children during supervised visitation
- Develops and implements treatment plans and holds treatment plan meetings as required and as needed
- Provides needed supports required for treatment goal attainment
- Develops and maintains documentation, including visit notes, contact logs and monthly reports
- Provides assistance to families in using community resources to meet social, medical, educational, vocational and financial needs.
Direct Care
Wellspring Living
02.2005 - 03.2009
- Oversaw young women in human trafficking and young mothers with babies, planned client's schedules by coordinating doctor appointments, recreational activities, and family visits
- Set goals and objectives for young with babies in the program
- Ambulated individuals with safe and effective strategies around home, public and medical locations
- Help young mothers to get social security card and birth certificate for their newborn babies
- Maintain medication log and medication management for Mother and Babies
- Review and Implement Goals and object based on DFCS WTLP requirements
- Transported clients to locations, appointments, and group meetings to maintain social connections and meet medical needs
- Cultivated amiable relationships with over 15 mother and babies, resulting in strong overall patient happiness and emotional well-being
- Developed strong and trusting rapport with each patient to facilitate best possible care and assistance
- Reported concerns to supervisor to maintain optimal care for all client needs
- Maintained clean and well-organized environment to promote client happiness and safety.
- Continuously updated personal knowledge within the direct care field through regular training sessions and workshops to ensure optimal care for each patient.
Education
Master of Arts - Leadership Studies
Beulah Heights University
Atlanta, GeorgiaBachelor of Art Degree - Urban Community Development
Beulah Heights University
Atlanta, Georgia05.2014
Skills
- Leadership
- Recruiting
- Strong Organization Skills
- Task Driven
- Fundraising Events
- Communication Skills
- Case Management
- Verbal Communication
- Team Management
- Community Outreach
- Community Development
- Planning and Coordinating
- Client Solutions and Support
- Project Management
- Coaching
- Documentation and Reporting
- Life Skills
- Compliance and Regulations
- Budgeting
- Supportive Counseling
- Multicultural Sensitivity
- Client Advocacy
- Policy Knowledge
- Housing Assessment
- Maintaining confidentiality
Certification
- CPR FIRST AID
- CERTIFIED LIFE COACH
- Clayton County CASA
Timeline
Housing Case Manager
House Of Cherith
01.2021 - 05.2024
Director of Housing
Inspire International CDC, INC
07.2015 - 01.2020
Community Outreach Coordinator
United Way of Greater Atlanta
04.2014 - 12.2022
Financial Advisor
Beulah Heights University
02.2011 - 05.2016
Resident Advisor, Direct Care
Covenant House of Atlanta
02.2010 - 01.2011
Parent Aid
Joy of Hope Ministries
10.2006 - 01.2010
Direct Care
Wellspring Living
02.2005 - 03.2009
Master of Arts - Leadership Studies
Beulah Heights University
Bachelor of Art Degree - Urban Community Development
Beulah Heights University
- CPR FIRST AID
- CERTIFIED LIFE COACH
- Clayton County CASA
Similar Profiles
Karen RogersKaren Rogers
Residential Services Associate (RSA) at House of CherithResidential Services Associate (RSA) at House of Cherith
Heather ShipleyHeather Shipley
Cabin Leader/Kitchen Staff at Camp Cherith-WalkertonCabin Leader/Kitchen Staff at Camp Cherith-Walkerton
Jodi ClairJodi Clair
Camp Nurse at North Central Camp CherithCamp Nurse at North Central Camp Cherith