Rochelle Bottley
Matthews,North Carolina
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
19
19
years of professional experience
Work History
Assistant Store Manager
Lane Bryant
08.2023 - Current
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Rotated merchandise and displays to feature new products and promotions.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Assistant Teacher
Charlotte Mecklenburg Schools
08.2023 - 02.2024
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Completed daily reports, meal count sheets, and attendance logs.
- Supported student physical, mental, and social development using classroom games and activities.
Patient Safety Attendant
Atrium Health
03.2022 - 07.2023
- Actively monitored patient safety and well-being by providing one on one supervision to ensure the safety of patients and staff
- Responded to patient needs by continuously observing behavior and ensuring that no harm comes to the patient or others
- Participated in educational activities and provided guidance to patients in order to ensure a safe environment
- Assisted in the implementation of safety plans and monitored patient adherence to safety protocols
- Collaborated with nursing staff and other clinical professionals to ensure patient safety and comfort
- Reported incidents or potential safety risks to the appropriate personnel in a timely manner
Psychiatric Technician
Atrium Health
12.2019 - 03.2022
- Provided direct, patient-centered care to patients in an inpatient psychiatric setting
- Monitored patient behavior and reported changes to the treatment team
- Developed positive relationships with patients and their families
- Collaborated with a multidisciplinary team to provide comprehensive care
Direct Support Leader
RHA Health Services
02.2018 - 11.2019
- Developed and maintained effective relationships with guardians, other medical professionals, and community organizations
- Monitored client progress and activities, identified progress opportunities, and modified plans as needed
- Created and maintained reports to track team performance and provide feedback to upper management
- Implemented and maintained safety protocols to ensure staff safety and compliance with local and state regulations
Mentor
Thompson Child and Family Services
06.2015 - 01.2016
- Successfully mentored a group of ten students and provided them with guidance and support to succeed
- Collaborated with counselors and teachers to provide necessary resources and support for students
- Maintained strict confidentiality in all situations unless abuse, neglect, or threats identified.
Exceptional Children Teacher's Assistant
Charlotte Mecklenburg Schools
08.2006 - 06.2015
- Assisted Exceptional Children Teacher in creating, organizing, and executing lesson plans with an emphasis on individualized student learning
- Provided individual instruction, support, and assistance to students with disabilities in an inclusive environment
- Collaborated with teachers and other staff to ensure student success and progress
Education
Bachelor of Science - Criminal Justice
Lamar University
Beaumont, Texas12-1995
Skills
- Develops positive relationships
- Provide exceptional customer service
- Store organization
- Retail operations
- Goals and performance
Timeline
Assistant Store Manager
Lane Bryant
08.2023 - Current
Assistant Teacher
Charlotte Mecklenburg Schools
08.2023 - 02.2024
Patient Safety Attendant
Atrium Health
03.2022 - 07.2023
Psychiatric Technician
Atrium Health
12.2019 - 03.2022
Direct Support Leader
RHA Health Services
02.2018 - 11.2019
Mentor
Thompson Child and Family Services
06.2015 - 01.2016
Exceptional Children Teacher's Assistant
Charlotte Mecklenburg Schools
08.2006 - 06.2015
Bachelor of Science - Criminal Justice
Lamar University
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