Rochelle Cherry
Pittsburgh,PA
Summary
Highly motivated Office Manager with over 20 years of experience in overseeing complex projects from inception to completion, while adeptly handling daily administrative tasks critical to maintaining smooth operations. Proven expertise in managing goals, quality standards, and timelines across multiple projects. Proficient in administrative management and accounting, including financial analysis, accounts payable, accounts receivable, payroll, and inventory management. Exceptional skills in conflict resolution and employee management, fostering a productive and harmonious work environment.
Overview
23
23
years of professional experience
Work History
Office Manager Branch Accountant
Empire Today Flooring
Monroeville , PA
2017.11 - Current
- Supervises the daily operation of general office staff, including hiring, performance management, coaching, counseling, monitoring, and evaluating performance.
- Oversees the collection and application of customer payments and financing.
- Monitors and delegates action items in support of the department’s KPIs (key performance indicators), such as Aged Open Orders and Open Balances.
- Contact customers for collections and/or non-sufficient funds checks, and confer with Sales regarding any delinquent accounts.
- Serves as the primary point of contact and liaison for office staff and Market Support on day-to-day operational and administrative issues.
- Process and submit bi-weekly payroll
- Review the payroll system daily to collect and record missed punches.
- Coordinate, order, and oversee the management of supplies and equipment for the office.
- Maintain conference and training room schedules.
- Initiate and deliver cross-training for all general office associates.
- Composes and prepares written documentation and correspondence for the office.
- Ensures work procedures and standards to improve the efficiency and effectiveness of the department are being met.
- Prepare open orders for loadout. Present during morning load out to assist installers with paperwork.
- Audit and close jobs.
- Review and complete Service Request Orders.
Office Manager/Event Coordinator
JT's Catering
Monroeville , PA
2013.05 - 2024.11
- Create and negotiate contracts and book live entertainment, and event scheduling.
- Manage vendor relationships.
- Client communications and customer service.
- Creative design of event decor, centerpiece arrangements.
- Manage event staff on the day of the event.
- Generate event proposals.
- Processed customer invoices.
- Managed Profit and Loss Statements
- Managed business efficiency.
- Created and updated job descriptions, Operating. Procedures
- Conducted interviews and onboarding.
- Website design and maintenance.
- Graphic designing of marketing material.
Administrative Manager
Williams Scotsman
Moon Township , PA
2002.03 - 2013.05
- Manager of 5 administrators/dispatchers in Pittsburgh, Cleveland and West Virginia branches.
- Financial analysis for month-end close.
- Accruals and deferrals.
- Processed customer invoices.
- Vendor invoice coding.
- Reconcile petty cash monthly.
- Managed branch checking account.
- Generate permits using the DOT permitting system.
- Order office supplies, maintaining budget.
- Managed OSHA reports an accident report.
- Organize and conducted staff meetings.
- Organize monthly office lunches.
- Responsible for all purchasing.
Education
Some College (No Degree) - Business Management
Slippery Rock University of Pennsylvania
Slippery Rock, PASkills
- Strong Leadership
- Excellent Time Management
- Superb Problem Solving
- Team Building
- Leadership
- Proficient Microsoft Office
Timeline
Office Manager Branch Accountant
Empire Today Flooring
2017.11 - Current
Office Manager/Event Coordinator
JT's Catering
2013.05 - 2024.11
Administrative Manager
Williams Scotsman
2002.03 - 2013.05
Some College (No Degree) - Business Management
Slippery Rock University of Pennsylvania
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