Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Rochelle Chicas

Las Vegas,NV

Summary

Recent graduate with foundational knowledge in Business Management and hands-on experience gained in Amazon Fulfillment Center. Demonstrates strong teamwork, problem-solving, time-management, and excellent communication skills. Proven ability to handle multiple tasks efficiently in fast-paced environments. Prepared to start career and make meaningful contributions with commitment and drive.

Overview

6
6
years of professional experience

Work History

Floor Production

Amazon Fulfillment Center
08.2020 - Current
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Consistently lifted materials weighing as much as 20-50 pounds.
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
  • Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
  • Investigated processing errors and malfunctions, resolving issues with minor machine repairs.
  • Assisted with the training of new hires in proper warehouse procedures, ensuring their smooth transition into the workplace environment.

Customer Service Cashier

Opportunity Villlage
09.2019 - 01.2020
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.
  • Met customer service goals and exceeded customer expectations.
  • Worked collaboratively with coworkers during busy periods to provide seamless support across multiple areas of operation.
  • Adapted quickly to changes in event schedules or ticket availability, ensuring that customers received accurate and up-to-date information at all times.
  • Handled cash transactions securely while maintaining an accurate record of all financial activities within the box office.

Retail Sales Associate

Savers Thrift Store
05.2019 - 08.2019
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, and locate items.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Answered questions about store policies and addressed customer concerns.
  • Collaborated with team members to meet and exceed monthly sales targets consistently.
  • Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.

Education

Bachelor of Science - Business Management

University of Nevada, Las Vegas
Las Vegas, NV
05-2025

Bachelor of Science - International Business

University of Nevada, Las Vegas
Las Vegas, NV
05-2025

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Attention to detail
  • Time management
  • Multitasking
  • Excellent communication
  • Computer skills
  • Calm under pressure
  • Decision-making
  • Flexible and adaptable

Languages

Spanish
English

Timeline

Floor Production

Amazon Fulfillment Center
08.2020 - Current

Customer Service Cashier

Opportunity Villlage
09.2019 - 01.2020

Retail Sales Associate

Savers Thrift Store
05.2019 - 08.2019

Bachelor of Science - Business Management

University of Nevada, Las Vegas

Bachelor of Science - International Business

University of Nevada, Las Vegas

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