Hi, I’m
Rochelle Coles
Chesapeake,VA
Summary
Accomplished cook with a track record of enhancing customer satisfaction through meticulous attention to detail and a strong commitment to sanitation practices, as demonstrated at Little Italy Ristorante. Skilled in batch cooking and fostering teamwork, Excel in fast-paced environments, consistently delivering high-quality meals with efficiency. Reliable cook proficient in batch cooking, presentation and inventory handling. Hardworking and responsible with personable nature. Trained in safe food handling techniques and ServSafe certified. Dedicated School Cafeteria Worker bringing 20 years of food and beverage experience. Expertise includes safe food handling, cleaning and sanitation procedures. Adaptable team player with strong communication skills.
Overview
17
years of professional experience
Work History
Northampton County Public Schools
Cafeteria Worker
09.2018 - Current
Job overview
- Cleaned and sanitized surfaces, tools and equipment.
- Restocked condiments, beverages and utensils per expected use levels.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Prepared ingredients and recipe components ahead of time.
- Enhanced food quality by maintaining high standards of cleanliness and sanitation in food preparation areas.
- Contributed to a positive work environment by collaborating with team members and assisting in various roles as needed.
- Received and stored incoming supplies according to procedures.
- Managed cash register transactions accurately, ensuring all financial responsibilities were met with precision and consistency.
- Cooked food per recipe requirements in large batches for routine school breakfasts, lunches and special events.
- Streamlined cafeteria operations by organizing supplies, stocking shelves, and maintaining clean workspaces.
- Maximized food safety by consistently following proper food handling procedures and storage guidelines.
- Followed all proper handling procedures for prepared foods, ingredients and leftovers.
- Served food according to temperature, safety and presentation guidelines.
- Tracked meal purchases and accepted payments at cash register.
- Assisted in training new staff members, sharing best practices for success in the role of Cafeteria Worker.
- Provided exemplary service to students, staff, and visitors.
- Supported inventory management efforts by conducting regular counts and reporting discrepancies to supervisors promptly.
- Contributed to a safe, inclusive work environment by consistently adhering to company policies and demonstrating respect for all team members and customers.
- Reduced food waste through careful portion control and monitoring product expiration dates.
- Ensured timely meal service by effectively managing multiple tasks simultaneously during peak periods.
- Supported menu planning efforts by providing input on popular dishes and customer preferences.
- Monitored food and beverage supplies, assisting with restocking when needed.
- Operated dishwashers and other kitchen equipment according to safety guidelines.
Sting Rays Restaurant
Line Cook
01.2008 - 07.2023
Job overview
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Prepared and cooked full course meals based on restaurant recipes and specifications
- Prepared food items such as meats, poultry, and fish for frying purposes.
- Plated and presented all dishes to match established restaurant standards.
- Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
- Expedited service during peak hours by coordinating with fellow line cooks on timing of dish completion.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Supported head chef during high-volume periods by efficiently executing complex tasks with precision under pressure.
- Boosted employee morale through positive attitude, willingness to assist others when needed.
- Grilled meats and seafood to customer specifications.
- Enhanced customer satisfaction by consistently delivering high-quality dishes in a timely manner.
- Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
- Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
- Maintained consistent portion control, ensuring uniformity in presentation and reducing food waste.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Followed health, safety and sanitation guidelines while preparing and serving food.
- Prepared and cooked meals according to recipes and customer specifications.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Tasted, smelled, and pierced food with fork to verify sufficient cooking.
Little Italy Ristorante
Cook
04.2013 - 08.2018
Job overview
- Prepared food items in compliance with recipes and portioning control guidelines.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
- Communicated closely with servers to fully understand special orders for customers.
- Streamlined kitchen operations with effective communication and collaboration among team members.
- Enhanced teamwork within the kitchen staff by fostering a collaborative environment focused on meeting high standards of quality and efficiency.
- Assisted in inventory management and ordering supplies, maintaining adequate stock levels for efficient kitchen operations.
- Adhered to recipe guidelines while demonstrating creativity in plating and garnishing dishes for enhanced visual appeal.
- Maintained food safety and sanitation standards.
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Followed strict standards for food handling and safety, minimizing risks to customers.
- Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
- Managed opening and closing shift kitchen tasks.
- Prepared and served various food items in fast-paced kitchen environment.
- Measured, weighed, and mixed appropriate ingredients according to recipe directions.
- Prioritized and re-prioritized kitchen tasks based on fluctuating demands.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Education
Norfolk State University, Norfolk, VA
Associate of Science from Accolunting
06.1987
Skills
- Cooking
- Problem-Solving
- Compliance
- Verbal and written communication
- Food handling safety
- Batch Cooking
- Portion Control
- Standardized recipes
- Equipment Operation
- Customer Service
- Teamwork and Collaboration
- Attention to Detail
crocheting, reading, listening to music
In my spare time I love to crochet, read, or listen to music. I also enjoy spending time with my grandchildren.
Timeline
Cafeteria Worker
Northampton County Public Schools
09.2018 - Current
Cook
Little Italy Ristorante
04.2013 - 08.2018
Line Cook
Sting Rays Restaurant
01.2008 - 07.2023
Norfolk State University
Associate of Science from Accolunting
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