Rochelle Davenport South
Customer Service
Chicago,IL
Summary
To obtain a challenging position within a company that will allow me to optimize my leadership and customer service skills. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
16
16
years of professional experience
Work History
Laundry Worker
Cook County Juvenile Detention Center
1100 S. Hamilton Ave. Chicago, IL 60612
11.2024 - 08.2025
- Operated laundry machines to wash, dry, and fold garments efficiently.
- Sorted and categorized clothing items based on care requirements.
- Maintained cleanliness of laundry area to ensure safety and compliance.
- Collaborated with team members to streamline laundry processes effectively.
- Sorted, washed, and dried inmate laundry following facility safety and sanitation procedures.
- Inspected linens and clothing for damage, stains, and contaminants before processing.
General Labor Worker
City of Chicago - City Hall
121 N. LaSalle Ave. Chicago, IL 60602
02.2021 - 02.2024
- Load refuse carts by pushing/wheeling carts to the back of refuse truck, positioning carts and operating hydraulic lever to lift, dump and compact the refuse into the truck's hopper.
- Clean area around refuse carts, loose garbage, debris and bulk refuse onto truck's hopper.
- Inspected facilities for hazards and reported needed repairs to maintain safe working conditions
- Maintained clean work areas by sweeping, mopping, and removing debris from facilities.
- Increased worksite efficiency by organizing and maintaining a clean work area.
- Utilized hand tools effectively for various general labor tasks, ensuring high-quality results.
School Crossing Guard
City of Chicago - City Hall
121 N. LaSalle Ave. Chicago, IL 60602
12.2017 - 02.2021
- Directed pedestrians and vehicles at assigned intersections to maintain safe school crossings.
- Monitored traffic flow and identified hazards before allowing children to cross.
- Used stop signs and hand signals to control roadway movement during arrival and dismissal.
- Communicated safety instructions clearly to students, drivers, and nearby pedestrians.
- Safely assisted average of 100 people per day across busy highway in adverse weather conditions and traffic conditions.
Janitor
Chicago Housing Authority
1220 S. Loomis St. Chicago, IL 60608
07.2016 - 01.2017
- Cleaned common areas, lobbies, hallways, and restrooms to maintain safe, sanitary housing conditions.
- Sanitized high-touch surfaces, fixtures, and shared spaces following custodial safety procedures.
- Operated floor-care equipment for sweeping, mopping, buffing, and waxing surfaces.
- Removed trash, recyclables, and debris from residential and exterior areas.
- Restocked restroom supplies and cleaning materials to support continuous facility operations.
Paratransit Driver
Cook Du Page Transportation Company
1200 W. Fulton Chicago, IL 60607
01.2016 - 07.2016
- Operated paratransit vehicles safely, following assigned routes, schedules, and passenger pickup instructions.
- Assisted riders with mobility devices, securing wheelchairs and providing courteous door-to-door service.
- Completed pre-trip and post-trip inspections to ensure vehicle readiness and passenger safety.
- Coordinated with dispatch on route changes, delays, and rider concerns to maintain reliable service.
- Secured wheelchairs and mobility devices using proper tie-downs and passenger assistance protocols.
Building Service Worker
University of Illinois
900 S. Halsted St. Chicago, IL 60607
01.2010 - 01.2015
- Sanitized classrooms, offices, and restrooms to maintain clean, safe campus environments.
- Operated floor buffers, vacuums, and auto-scrubbers to support daily custodial operations.
- Emptied waste and recycling containers, maintaining orderly common areas throughout facilities.
- Restocked paper goods, soap, and supplies to support uninterrupted building services.
- Performed general housekeeping duties such as cleaning, emptying trash, power scrubbing and vacuuming for 2-floor building.
Education
High School Diploma -
Harper High School
6520 S. Woods St. Chicago, IL 6063605-1986
Skills
- I have strong values like discipline, dedication, and responsibility towards doing the job Communication, Rapport Building, Self-Starter, Collaborative
- Operating equipment
- Energy efficiency practices
- Maintaining equipment logs
Timeline
Laundry Worker
Cook County Juvenile Detention Center
11.2024 - 08.2025
General Labor Worker
City of Chicago - City Hall
02.2021 - 02.2024
School Crossing Guard
City of Chicago - City Hall
12.2017 - 02.2021
Janitor
Chicago Housing Authority
07.2016 - 01.2017
Paratransit Driver
Cook Du Page Transportation Company
01.2016 - 07.2016
Building Service Worker
University of Illinois
01.2010 - 01.2015
High School Diploma -
Harper High School