Summary
Overview
Work History
Education
Skills
Timeline
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Rochelle Dussault

Rochelle Dussault

Ballston Spa,NY

Summary

Versatile and results-driven professional with a proven track record at Primerica in building robust client relationships and managing financial portfolios. Skilled in customer service and documentation, my approach combines professionalism with patience and empathy, ensuring client satisfaction and loyalty. Demonstrated ability to exceed goals through effective time management and organizational abilities.

Overview

13
13
years of professional experience

Work History

Financial Advisor

Primerica
06.2020 - Current
  • Built strong relationships with clients, fostering trust and loyalty in managing their financial portfolios.
  • Educated clients on various financial matters and provided professional recommendations on investment opportunities, products, and services based on each clients' individual needs.
  • Developed personal rapport with each client to maintain customer loyalty and establish long-term accounts.
  • Met with clients to discuss assets, expenses, and long-term and short-term investment goals to devise personalized financial plans.
  • Established new client relationships by conducting thorough needs assessments during initial consultations.

Floater Teacher

Little Achievers Learning Center
09.2022 - 04.2024
  • Built and maintained environment that stimulated learning and supported student achievement.
  • Exercised great adaptability in transitioning between assigned classrooms.
  • Established open lines of communication with parents, updating them on their child''s progress and addressing any concerns promptly.
  • Collaborated with colleagues to share best practices and create innovative instructional strategies for continuous improvement.

Home Daycare Owner

Myself
03.2018 - 08.2021
  • Cultivated strong relationships with parents to establish trust and open communication regarding their child''s progress.
  • Collaborated with other childcare professionals to share best practices and continuously improve service quality at the home daycare facility.
  • Enhanced children''s development by implementing age-appropriate activities and educational programs.
  • Established a consistent daily routine that balanced structured activities with free play time for optimal child development.

Direct Support Professional

Saratoga Bridges
05.2016 - 02.2018
  • Maintained clean, safe, and well-organized patient environment.
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
  • Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.

Cashier

Hannaford
09.2011 - 12.2013
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Sub Maker

Pizza Etc
06.2011 - 08.2011
  • Adhered to company standards for portion control, reducing ingredient costs without compromising quality.
  • Developed strong knowledge of menu items and ingredients to better assist customers with dietary restrictions or allergies.
  • Resolved customer complaints professionally, maintaining a positive brand image at all times.
  • Provided exceptional customer service by greeting guests warmly, taking accurate orders, and addressing any concerns promptly.

Education

Ballston Spa Senior High School
Ballston Spa, NY
06.2012

Skills

  • Relationship building and management
  • Patience and Empathy
  • Documentation and Record Keeping
  • Customer Service
  • Time management skills
  • Written and verbal communication
  • Organizational abilities
  • Professionalism and Courtesy

Timeline

Floater Teacher

Little Achievers Learning Center
09.2022 - 04.2024

Financial Advisor

Primerica
06.2020 - Current

Home Daycare Owner

Myself
03.2018 - 08.2021

Direct Support Professional

Saratoga Bridges
05.2016 - 02.2018

Cashier

Hannaford
09.2011 - 12.2013

Sub Maker

Pizza Etc
06.2011 - 08.2011

Ballston Spa Senior High School

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Rochelle Dussault