Rochelle Farris
Frankston,TX
Summary
Proactive unloader with a track record of enhancing operational efficiency and maintaining high safety standards. Experienced in teamwork and process streamlining, ready to contribute to a collaborative and productive work environment.
Overview
1
1
Certification
2027
2027
years of professional experience
Work History
FID Processor
Walmart Distribution Center
- Operated warehouse equipment to efficiently process and prepare shipments.
- Conducted quality checks on incoming and outgoing merchandise for accuracy.
- Collaborated with team members to streamline loading and unloading processes.
- Maintained organized inventory storage to enhance retrieval efficiency.
- Assisted in training new hires, sharing best practices for efficient and effective FID processing.
- Demonstrated adaptability when faced with changing priorities or processes, adjusting quickly to maintain productivity levels consistently high.
- Managed time effectively, prioritizing tasks based on urgency and importance to meet strict deadlines consistently.
- Maintained a high level of compliance, adhering to all regulatory requirements during daily operations.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Maintained clean, orderly work environment free of hazards.
- Operated equipment while observing standard safety procedures.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
- Drove forklifts, pallet jacks and other equipment to move materials.
- Helped train new employees in safe practices and warehouse procedures.
- Successfully navigated large shipments of materials through tight spaces and busy facilities.
Unloader
Walmart Distribution Center
Palestine, TX
10.2025 - Current
- Unloaded merchandise from trailers, ensuring timely and accurate placement in designated areas.
- Operated pallet jacks and forklifts to transport products throughout the warehouse efficiently.
- Inspected incoming shipments for damages, reporting discrepancies to management promptly.
- Collaborated with team members to maintain organized and safe working environment within loading docks.
- Coordinated with supervisors to streamline unloading processes, enhancing overall workflow efficiency.
- Implemented best practices for load handling, contributing to increased workplace safety standards.
- Unloaded packages with care and placed in proper staging area.
- Loaded packages onto pallets and into staging areas as directed.
- Used barcode scanners and other technology to track and document cargo information.
- Enhanced workplace safety by adhering to company protocols and maintaining a clean, hazard-free work environment during the unloading process.
- Handled packages with care while transporting from truck to loading dock.
- Kept facilities clean and organized to promote safe work environments and avoid injuries.
- Reduced manual labor required for unloading tasks by utilizing appropriate equipment, such as pallet jacks and forklifts.
- Operated pallet jacks and forklifts to aid in safe transport of heavy items.
Store Manager
Kim’s Convenience Store
Palestine, TX
03.2021 - 10.2025
- Managed daily store operations, ensuring high standards of customer service and product availability.
- Trained and mentored staff, fostering a collaborative and efficient work environment.
- Developed and implemented inventory management processes to reduce waste and improve turnover.
- Analyzed sales data to identify trends, informing merchandising strategies and promotions.
- Oversaw cash handling procedures, ensuring accuracy and compliance with financial policies.
- Coordinated employee schedules to optimize labor costs while maintaining adequate staffing levels.
- Resolved customer complaints effectively, enhancing overall satisfaction and loyalty.
- Conducted regular performance evaluations, providing constructive feedback for team development.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Completed point of sale opening and closing procedures.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Rotated merchandise and displays to feature new products and promotions.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Approved regular payroll submissions for employees.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Supervised guests at front counter, answering questions regarding products.
- Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
- Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
- Maintained open lines of communication with corporate headquarters, sharing pertinent information about store performance and requesting support when needed.
- Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
- Implemented a loyalty program that boosted repeat business and increased overall sales revenue.
- Oversaw daily operations to ensure compliance with health and safety standards, maintaining safe environment for both staff and customers.
- Managed inventory levels to minimize waste and ensure product availability, supporting customer satisfaction and sales efficiency.
- Cultivated strong team by hiring motivated individuals and fostering collaborative workplace, leading to improved store performance.
- Streamlined store operations to reduce costs, negotiating with suppliers for better pricing and optimizing staff schedules for peak times.
- Analyzed sales data to identify trends and adjust inventory accordingly, preventing stockouts of popular items.
- Optimized checkout process to reduce wait times, improving customer satisfaction scores.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Interacted well with customers to build connections and nurture relationships.
- Trained and guided team members to maintain high productivity and performance metrics.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Assistant Manager
Dairy Queen
Frankston, TX
02.2016 - 03.2021
- Assisted in training new staff on operational procedures and customer service standards.
- Managed inventory levels, ensuring stock availability during peak hours.
- Coordinated daily shift schedules to optimize workforce efficiency and coverage.
- Implemented process improvements that enhanced order accuracy and reduced wait times.
- Developed promotional strategies to increase customer engagement and sales volume.
- Monitored team performance, providing feedback to enhance service quality and productivity.
- Oversaw cash handling procedures, ensuring compliance with financial protocols.
- Resolved customer complaints effectively, fostering positive relationships and loyalty.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Increased sales through effective merchandising strategies and targeted promotions.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Facilitated clear communication between employees and upper management through regular meetings and updates.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
- Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
- Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
- Oversaw daily operations to maintain store cleanliness and organization.
- Improved customer satisfaction by resolving complaints and inquiries promptly.
- Maintained compliance with health and safety regulations, ensuring safe environment for both staff and customers.
- Implemented loss prevention strategies, significantly reducing shrinkage.
Education
GED -
Dunbar Adult Center
Wichita, KS09.1992
Skills
Processing and receiving incoming freight putting it on the line for further processing
Certification
Food Handlers Manger certification
TABC
Fork lift license
Clamp License
Timeline
Unloader
Walmart Distribution Center
10.2025 - Current
Store Manager
Kim’s Convenience Store
03.2021 - 10.2025
Assistant Manager
Dairy Queen
02.2016 - 03.2021
FID Processor
Walmart Distribution Center
GED -
Dunbar Adult Center