Rochelle Frank
Inglewood,CA
Summary
Experienced with providing comprehensive housing support and case management. Utilizes problem-solving and empathy to address client needs effectively. Successful track record in collaboration with community resources to enhance housing stability and client outcomes.
Overview
17
17
years of professional experience
Work History
Housing Case Manager
Freelance
01.2022 - Current
- Provided dedicated support to a diverse caseload of 25 clients, specializing in the needs of homeless families and individuals
- Developed and implemented customized intervention strategies, effectively linking clients to vital resources such as shelters, transitional housing, and community services
- Fostered strong collaborations with service providers to ensure comprehensive care, emphasizing mental health support and exceptional customer service
- Ensured meticulous documentation of client progress and interventions, maintaining organizational standards and promoting accountability
Vehicle Dealer/Broker
Vehicle Dealer/Broker
03.2008 - 12.2021
- Provided personalized support to 368 clients in locating and acquiring luxury, classic, and budget-friendly vehicles, advocating for their needs throughout the purchasing process
- Fostered relationships with dealerships and private auctions to negotiate fair prices, ensuring clients received the best possible outcomes while prioritizing their financial well-being
- Finalization and financing options, resulting in significant time and cost savings
- Prioritized tasks to increase revenue by 25%, allowing for greater resources to be allocated to client services
- Assisted clients with vehicle registrations at both California and out-of-state DMV offices, navigating complex processes to ensure compliance and ease of access
Education
Community Health Worker Certification -
Los Angeles Southwest College
Los Angeles, CA10.2024
Skills
- Maintaining confidentiality
- Behavioral support
- Trauma-informed care
- Problem-solving abilities
- Certified in CPR/AED
Timeline
Housing Case Manager
Freelance
01.2022 - Current
Vehicle Dealer/Broker
Vehicle Dealer/Broker
03.2008 - 12.2021
Community Health Worker Certification -
Los Angeles Southwest College
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