Michelle M. Patterson
Fairfield,CA
Summary
Organized, motivated, hardworking and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Nurse Practitioner
United Health Group, Optum
07.2023 - Current
- Conduct in-home assessments including an evaluation of past medical history, review of systems, medication reconciliation, vital signs, and comprehensive physical exam.
- Perform evidence-based practice screenings including point of care testing (as appropriate).
- Identify diagnoses to be used in care management and active medical management in the furtherance of treatment.
- Formulate a list of current and past medical conditions using clinical knowledge and judgment and the findings of my assessment.
- Communicate findings in my assessment that will be used to inform member's PCP of potential gaps in care.
- Identify urgent and emergent situations and intervene appropriately.
- Educate members on topics such as disease process, medication, and compliance.
- Travel up to 85%.
Nurse Practitioner
DSH-Napa
05.2017 - 10.2023
- Performed comprehensive physical examinations and documents patient histories to gather information and identify health issues.
- Assessed patient needs, clearly communicating diagnosis and treatment plans to patients and families.
- Evaluated patient histories, complaints, and current symptoms.
- Discussed care plans with patients and explains test results and proper use of medications.
- Administered immunizations and performs other preventive health measures.
- Coordinateed with physicians, specialists, and other medical staff to develop treatment plans for chronic conditions.
- Prescribes appropriate pharmacologic and non-pharmacologic treatment modalities to support health and comfort of patients.
- Facilitates patient referrals to specialists and other healthcare providers.
- Works with families, caregivers and patients to determine best options for treatment, diagnosis, and prevention.
- Records patient medical history, applicable test results, and vitals into medical records.
Staff Nurse, Inpatient Psych /Per Diem Registered Nurse
Contra Costa Regional Medical Center
03.2003 - 05.2023
- Performed physical assessments, plans, implements, and evaluates care.
- Performed medication management.
- Coordinated care of patient; initiates and participates in patient/family teaching and discharge planning.
- Monitored patients' conditions and reported changes in physical presentation, appearance, and behavior to discuss treatment with physicians.
- Collaborated with physicians, pharmacists and therapists to deliver quality, evidence-based care.
- Updatd patient charts with data such as medications to keep records current and support accurate treatments.
- Facilitates group therapy sessions to provide additional support and guidance.
- Responds to numerous volatile situations and violent outbreaks to restore safety and security of patients and staff.
- Follows MD orders to administer prescribed medications and treatments.
- Directs patient care by initiating and following through with plan of care, continuing care, and discharge instructions.
- Educates patients and families about mental health, diagnoses and treatment options.
- Performs various nursing interventions such as wound dressing, vital sign monitoring, and specimen collection.
Nursing Coordinator (A) /Nurse Practitioner
DSH-Napa
05.2018 - 01.2021
- Developed and distributed nursing assignments for clinic employees and Nurse Practitioners that outlined individual and group tasks.
- Coordinated nursing activities and staffing with health-related, therapeutic and support services to streamline service delivery.
- Worked closely with Contracts and Procurement department for medical supplies and services.
- Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
- Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
- Investigated and resolved issues affecting hospital operations and patient care.
- Sustained quality standards by performing routine audits and upholding internal and industry best practices.
- Managed over 35 staff in several areas such as Lab, X-ray, Medical Clinics, Occupational Health Clinic, and Central Supply.
- Developed and updated departmental policies and procedures maintaining compliance consistent with Title 22, Administrative Directives, Standards and Compliance, and Joint Commission standards.
- Worked closely with Chief Physician and Surgeon for daily operations.
Supervising Registered Nurse
DSH-Napa
03.2015 - 05.2017
- Managed staff scheduling and time off to adequately staff nursing clinics and allow nurses earned time off.
- Monitored and inspected staff processes to eliminate hazards posed for both patients and staff while ensuring continuous compliance with regulations.
- Coordinated and implemented in-service educational programs focusing on safety and adherence to protocols.
- Established and maintained effective communication with staff, contract and in-house physicians and community organizations to promote high quality patient care.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Led staff meetings to keep team informed of departmental changes and provide opportunities for nurses to share ideas and concerns.
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
Assistant Coordinator of Nursing Services
DSH-Napa
10.2009 - 02.2015
- Managed over 15 Health Specialist Services staff scheduling and time off to adequately staff nursing services department and allow nurses earned time off.
- Demonstrated leadership skills in managing projects from concept to completion.
- Communicated with members of medical staff and department heads during weekly update meetings.
- Acted as team leader in group projects, delegating tasks and providing feedback during Court Monitors.
- Developed strategy to target nursing and patient satisfaction issues, improve response and patient care quality and suggest actionable improvements to promote hospital-wide quality and safety initiatives.
- Promoted professional development opportunities to encourage nurses to pursue continuous training.
- Led staff meetings to keep team informed of departmental changes and provide opportunities for nurses to share ideas and concerns.
- Evaluated skills of nursing personnel and verified staff certifications for validity.
- Developed and implemented quality improvement initiatives to provide best possible patient care and identify and address areas of concern.
Health Services Specialist
DSH-Napa
11.2007 - 10.2009
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
- Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
- Identified nurses' and staff training needs and devised training programs to close gaps.
- Monitored, analyzed, and corrected staff performance and worked with nurse manager to raise standards of practice.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Interpreted management directives, performed daily assignments and completed special projects.
- Monitored and improved performance of teams and individual employees.
Education
Master of Science - Family Practice Nurse Practitioner
Sonoma State University
Rohnert Park, CA05.2016
Bachelor of Science - Nursing
Sonoma State University
Rohnert Park, CA05.2012
Associate of Science - Nursing
Napa Valley College
Napa, CA05.2002
Skills
- Nurse Leadership
- Patient assessment
- Budget Management
- Collaboration/Teamwork
- Quality Improvement
- Strong clinical judgment
- Communication
- Problem-solving
- Intravenous therapy
- Patient Safety
- CPR/BLS skills
- Technology skills
Accomplishments
- Promoted to supervise Nurse Practitioners, Clinic Nurses and non-nursing staff in the Department of Medicine after just twelve months with the NP practice.
- Employee of the Month, September and October 2020
- Filipino Senior Resource Center (SF) Board member, 2013 - 2015
- Disaster Healthcare Volunteer-Solano HEART, 2012 - 2015
- Promoted as Assistant Coordinator of Nursing Services and selected as an Enhancement Plan Section Leader during court monitors (2007 - 2013).
- DSH - Statewide Work Group Committee Member, 2012 - 2015.
- Medication Variance Reporting Committee Member, 2010 - 2015.
- Nursing Quality Improvement Committee Member, 2007 - 2015.
- Superior Accomplishment Award (State of California), 2009.
- Nursing Policy and Procedure Committee Coordinator, 2004 - 2015.
- Employee Appreciation Committee Member, 2003 - 2011.
- RN Professional Practice Group Chair, 2003 - 2007.
Affiliations
- American Nurses Association / American Nurses Credentialing Center
Certification
- IV Certified
- Fibroscan certified
- ACLS, 08/23
- BLS, 07/24
- RN license (603687), 08/31/24
- FNP-BC license (95004986), 08/31/24
- Nurse Practitioner Furnishing license (95004986)
Timeline
Nurse Practitioner
United Health Group, Optum
07.2023 - Current
Nursing Coordinator (A) /Nurse Practitioner
DSH-Napa
05.2018 - 01.2021
Nurse Practitioner
DSH-Napa
05.2017 - 10.2023
Supervising Registered Nurse
DSH-Napa
03.2015 - 05.2017
Assistant Coordinator of Nursing Services
DSH-Napa
10.2009 - 02.2015
Health Services Specialist
DSH-Napa
11.2007 - 10.2009
Staff Nurse, Inpatient Psych /Per Diem Registered Nurse
Contra Costa Regional Medical Center
03.2003 - 05.2023
Master of Science - Family Practice Nurse Practitioner
Sonoma State University
Bachelor of Science - Nursing
Sonoma State University
Associate of Science - Nursing
Napa Valley College