Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Rochelle Hale

Rochelle Hale

Parkville,MD

Summary

Dedicated and detail-oriented Pharmacy Technician with over 5+ years of experience in retail and long-term care pharmacy settings. Skilled in prescription fulfillment, inventory management, medication labeling, insurance verification, and HIPAA compliance. Proficient in Microsoft Office applications (Word, Excel, Outlook, and Teams) with the ability to efficiently manage medical records and clerical tasks. Adept at working in fast-paced environments, ensuring accuracy in medication dispensing, and delivering excellent customer service. Strong background in quality control, reporting, and maintaining compliance with pharmacy regulations. A committed team player with excellent organizational skills and a passion for patient care.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Packer Associate

Amazon
09.2024 - 02.2025
  • Prepared packages for shipment following specific guidelines, reducing shipping errors and costly delays.
  • Demonstrated flexibility in adapting to shifting priorities or sudden changes in workload due to unforeseen circumstances.
  • Maintained clean and safe work environment, adhering to company safety regulations and policies.

Independent Contractor

BGE
05.2023 - 04.2024
  • Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
  • Developed and maintained strong working relationships with clients, leading to repeat business and referrals.
  • Communicated effectively with clients throughout the entire project lifecycle, keeping them informed of progress updates or any potential issues that arose.
  • Provided exceptional customer service by addressing client concerns promptly and offering solutions that met their needs.
  • Adapted quickly to changing demands or unforeseen challenges within a project''s scope without compromising results.

Pharmacy Technician

Remedi Seniorcare
01.2024 - 02.2024
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
  • Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.

Prep Line Cook

Sodexo Food Service
01.2023 - 11.2023
  • Worked closely with other line cooks to ensure consistency across all stations, delivering a cohesive dining experience for guests.
  • Utilized strong multitasking skills to effectively manage multiple orders at once while ensuring high-quality output and timely service.
  • Managed multiple tasks simultaneously while maintaining attention to detail, ensuring accuracy in food preparation and presentation.
  • Provided excellent customer service by swiftly addressing any concerns or special requests from guests regarding dietary restrictions or preferences.
  • Consistently met strict deadlines for meal preparation during busy shifts, contributing to timely service delivery.
  • Demonstrated adaptability during peak hours by efficiently handling high-volume orders without compromising quality or speed of service.
  • Reduced food waste by implementing proper storage techniques and monitoring expiration dates.

Independent Contractor

PTM
01.2022 - 09.2023
  • Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
  • Communicated effectively with clients throughout the entire project lifecycle, keeping them informed of progress updates or any potential issues that arose.
  • Increased client satisfaction by delivering high-quality projects on time and within budget constraints.
  • Proven ability to learn quickly and adapt to new situations.

Pharmacy Technician

Walgreens Pharmacy
02.2022 - 05.2023
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Counted and labeled prescriptions with correct item and quantity.

Education

Associate of Science - Pharmacy

All State Career
Baltimore, MD
11-2022

High School Diploma -

Overlea High School
Baltimore, MD
06-1986

Skills

  • Package preparation
  • Inventory management
  • Shipping logistics
  • Quality control
  • Customer service
  • Time management
  • Communication skills
  • Problem solving
  • Team collaboration
  • Detail orientation
  • Adaptable to change
  • Labeling expertise
  • Problem-solving
  • Clear communication

Certification

  • Licensed Pharmacy Technician - maryland State Boards of Pharmacy.


Timeline

Packer Associate

Amazon
09.2024 - 02.2025

Pharmacy Technician

Remedi Seniorcare
01.2024 - 02.2024

Independent Contractor

BGE
05.2023 - 04.2024

Prep Line Cook

Sodexo Food Service
01.2023 - 11.2023

Pharmacy Technician

Walgreens Pharmacy
02.2022 - 05.2023

Independent Contractor

PTM
01.2022 - 09.2023

Associate of Science - Pharmacy

All State Career

High School Diploma -

Overlea High School

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