Rochelle Haynes
Gresham
Summary
Results-driven supervisor with proven experience at Relay Resources, recognized for leading teams, improving operational efficiency, and ensuring compliance in fast-paced environments. Strong background in workforce coordination, staff development, and customer service, with a consistent focus on safety, accountability, and performance excellence.
Core Skills: Leadership, Team Development & Performance Management, Operations Oversight & Resource Optimization, Scheduling, Payroll & Workforce Coordination, Compliance, Safety & Regulatory Adherence, Conflict Resolution, Crisis Intervention & De-escalation, Customer Service & Stakeholder Support, Financial Oversight & Basic Budgeting, Documentation, Reporting & Administrative Accuracy, Microsoft Office & Operational Systems, Adaptability & Decision-Making in High-Volume Environments.
Overview
28
28
years of professional experience
Work History
Supervisor
Relay Resources
01.2023 - 10.2025
- Supervised daily operations to ensure efficiency and compliance with safety standards.
- Mentored team members, fostering skill development and enhancing overall productivity.
- Implemented process improvements that streamlined workflows and reduced operational delays.
- Conducted performance evaluations, providing constructive feedback to enhance employee engagement.
- Collaborated with cross-functional teams to coordinate project initiatives and resource allocation.
- Analyzed operational metrics to identify areas for improvement and drive strategic decision-making.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Manager
Logie Family Home
03.1998 - 02.2010
- Oversaw daily operations, ensuring compliance with health and safety regulations.
- Developed and implemented training programs for staff to enhance service quality.
- Streamlined communication between departments to improve workflow efficiency.
- Evaluated resident care plans, adjusting strategies based on individual needs and feedback.
- Led team meetings to address challenges and foster collaborative problem-solving.
- Managed budget allocations, optimizing resource utilization across various departments.
Education
Associate of Science - Applied Administration
Clark College
Vancouver, Washington, WA05-1997
Skills
- Staff Training, Mentoring & Development
- Goal-Oriented Leadership
- Team & Workforce Management
- Customer Service Excellence
Timeline
Supervisor
Relay Resources
01.2023 - 10.2025
Manager
Logie Family Home
03.1998 - 02.2010
Associate of Science - Applied Administration
Clark College