Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Rochelle Hickman

Pocatello,ID

Summary

Dedicated mental health clinician with 11+ years of experience, skilled in multidisciplinary care, symptom reduction, and building strong therapeutic relationships. Recognized for an organized, diligent work ethic and a compassionate approach, committed to empowering individuals through personalized, evidence-based treatment.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Clinician

POCATELLO WOMEN'S CORRECTIONAL CENTER
09.2020 - Current
  • Conduct risk assessments with offenders in a state of acute mental health crisis.
  • Assess for suicidal and homicidal ideations, psychosis, and other mental disorders and make appropriate referrals as needed.
  • Provide crisis management, assess situations; identify type of crisis; promptly act; attempt to defuse situation and/or reassure offender.
  • Interview offenders, review records, conduct assessments, or confer with other professionals to evaluate the mental or physical condition of offenders.
  • Collaborate with case managers, physicians, and nurses to plan or coordinate treatment, drawing on social work experience and patient needs.

Care Manager

PORTNEUF MEDICAL CENTER
06.2015 - 04.2020
  • Assist with improving operational efficiency; reduce duplication of services, shifting focus to preventive care and population health within provider offices.
  • Collaborate with healthcare professionals to improve the efficiency and quality in the delivery of direct healthcare services.
  • Interact with healthcare providers to facilitate patients' treatments.
  • Assess patient's current health status, resource utilization, past and present treatment plan and services, prognosis, short- and long-term goals, treatment, and provider options.
  • Coordinate services between Primary Care Physician (PCP), specialists, medical providers, and non-medical staff as necessary to meet the complete medical socio-economic needs of patient/clients.
  • Provide patient and provider education.
  • Track patient follow-up and clinical outcomes using electronic medical records (EMR). Document in-person and telephone encounters in the EMR and use the system to identify and re-engage patients.
  • Established strong and trustworthy relationships with patients, payers, and providers.

Behavioral Health Therapist

PORTNEUF MEDICAL CENTER
12.2014 - 09.2017
  • Advocate for clients or patients to resolve crises.
  • Collaborate with professionals to evaluate patients' medical or physical condition and to assess client needs.
  • Refer patient, client, or family to community resources to assist in recovery from mental or physical illness and to provide access to services such as financial assistance, legal aid, housing, job placement or education.
  • Counsel clients and patients in individual and group sessions to help them overcome dependencies, recover from illness, and adjust to life.
  • Support the mental and physical health care of patients on an assigned patient caseload. Closely coordinate care with the patient's medical provider and, when appropriate, other mental health providers
  • Provide brief behavioral interventions using evidence-based techniques such as behavioral activation, problem-solving treatment, motivational interviewing, or other treatments as appropriate.
  • Utilization Insurance Review

Family Advocate

SCHOOL DISTRICT #25
08.2014 - 12.2014
  • Serve as liaisons between students, homes, schools, family services, child guidance clinics, courts, protective services, doctors, and other contacts, to help children who face problems such as disabilities, abuse, or poverty.
  • Refer clients to community resources for services such as job placement, debt counseling, legal aid, housing, medical treatment, or financial assistance, and provide concrete information, such as where to go and how to apply.
  • Address legal issues, such as child abuse and discipline, assisting with hearings and providing testimony to inform custody arrangements.
  • Provide, find, or arrange for support services, such as childcare, homemaker service, prenatal care, substance abuse treatment, job training, counseling, or parenting classes, to prevent more serious problems from developing.
  • Collect supplementary information needed to assist client, such as employment records, medical records, or school reports.
  • Provide consultation to parents, teachers, administrators, and others on topics such as learning styles and behavior modification techniques.
  • Promote an understanding of child development and its relationship to learning and behavior.
  • Develop individualized educational plans in collaboration with teachers and other staff members.
  • Collaborate with other educational professionals to develop teaching strategies and school programs.
  • Refer students and their families to appropriate community agencies for medical, vocational, or social services.
  • Initiate and direct efforts to foster tolerance, understanding, and appreciation of diversity in school communities.

Education

Master's - Community Mental Health and Hospital Social Work

Northwest Nazarene University
Nampa, ID
12.2016

Bachelor of Arts - Social Work

Idaho State University
Pocatello, ID
05.2014

Skills

  • Adaptability and flexibility
  • Group therapy facilitation
  • Active listening
  • Motivational interviewing
  • Therapeutic intervention
  • Substance abuse counseling
  • Mental health evaluations
  • Treatment Planning
  • Adaptability
  • Self motivation

Certification

  • Licensed Master Social Worker (LMSW) 36438
  • Currently in the process of obtaining my social work clinical license (LCSW).

Timeline

Clinician

POCATELLO WOMEN'S CORRECTIONAL CENTER
09.2020 - Current

Care Manager

PORTNEUF MEDICAL CENTER
06.2015 - 04.2020

Behavioral Health Therapist

PORTNEUF MEDICAL CENTER
12.2014 - 09.2017

Family Advocate

SCHOOL DISTRICT #25
08.2014 - 12.2014

Bachelor of Arts - Social Work

Idaho State University

Master's - Community Mental Health and Hospital Social Work

Northwest Nazarene University

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