Resilient marketing professional with over 10 years experience in marketing, communications, and project management. Skilled in building partnerships, leading teams, and executing innovative marketing strategies that drive engagement and customer acquisition. Proficient in leveraging data-driven insights to optimize marketing campaigns and deliver measurable results. Strong project management and communication skills with a passion for making a difference in the lives of others. . Expertise in brand development, interactive content and community engagement. Results-oriented professional committed to effectively building loyalty and long-term relationships with clients.
● Collaborated with internal stakeholders and creative teams to deliver cohesive marketing campaigns across digital and print platforms.
● Led projects to redesign web pages, diversify strategies and revitalize social media presence.
● Managed three website migration projects as a Subject Matter Expert (SME), managing deliverables effectively.
● Conducted keyword research and competitive analysis, enhancing content performance and achieving a 15% increase in user engagement.
● Worked closely with the conversion team on A/B testing initiatives to optimize landing pages, resulting in a 20% increase in conversion rates.
● Applied Agile principles to manage multiple tasks and priorities, optimizing productivity in a fast-paced digital marketing environment.
● Created and refined diverse content, including blogs, social media posts, and sales materials.
● Developed and executed content strategies for multiple brands in Texas and Canada under Direct Energy, contributing to an increase in organic traffic year-over-year.
● Managed the editorial calendar and led a team of content writers, resulting in a 20% reduction in content production time while maintaining quality.
● Led the UAT phase for a major website redesign, ensuring all functionalities met user requirements and business goals.
● Maintained accurate pricing presentation on all digital platforms and managed end to end order analysis in compliance with relevant market guidelines and state regulatory rules.
● Implemented online sales journeys on multiple brand websites to enhance user experience and increase customer engagement and conversions.
● Authored process improvement documents and managed user acceptance testing (UAT).
● Conducted market research and platform analysis to optimize digital experiences.
Sales Support Analyst (Contractor) | GDF Suez Energy Resources North America | Jan 2013 - Dec 2014
Account Executive | Patrick Henry Creative Promotions | Jan 2010 - Dec 2012
Marketing Specialist | Baylor College of Medicine | Jan 2008 - Dec 2009
Senior Marketing Research Analyst | Houston Chronicle | Jan 1999 - Dec 2007
Microsoft Office Suite | Adobe Creative Suite | Adobe Experience Manager (AEM)| HTML/CSS (Basic) | Content Management Systems (CMS) | Drupal | WordPress | Google Analytics | SEMrush | Conductor |BrightEdge | Basecamp | Workfront | Salesforce Marketing Cloud