Rochelle Hubbell-Spencer
St. Johns,Arizona
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Deputy Director of Human Services
Navajo County Government
03.2022 - 09.2024
- Oversee Code Enforcement Division (Animal Control, Environmental Health and Medical Examiner Investigator), WIC Division (Woman, Infant, and Children) and Vital Records program.
- Run day-to-day operations in Health District, attended Board of Supervisor meetings, partner meetings, managed three COVID grants (reports, quarterly reports, expenditure reports) and reported to Arizona Department of Health Services.
- Support staff with their events, outreach events, and presentations.
- Assisted with Community Health Assessment with project manager and team leaders.
- Report Health District updates to County Manager and Board of Supervisors, upon request.
- Support upper management with project goals and objectives.
- Manage federal grant budgets and close out reports.
- Respond to over 100 daily emails.
- Prepared and submitted accurate, timely management and financial reports and project budgets in New World.
- Determined agenda, developed plans and oversaw implementation of programs and updates.
- Collaborated with local partners and government agencies to accomplish key objectives.
- Consult with legal counsel regarding contracts.
- Cultivated company-wide culture of innovation and collaboration.
- Conducted performance reviews and provided feedback to managers on employee performance.
- Advocated for staff members, helping to identify and resolve conflicts.
- Assisted with writing job postings and job descriptions for boards.
- Developed and implemented onboarding and orientation programs for new employees.
- Conducted interviews with participants to assess eligibility.
- Reviewed resumes and application materials to understand background and experience of each candidate.
- Assisted in coordination of on-site interviews, managing schedule to stay organized.
- Conducted phone and video interviews to assess candidates based in remote locations.
Health Disparities Program Manager
Navajo County Public Health Services District
01.2022 - 03.2022
- Interacted with customers and clients to identify business needs and requirements.
- Coached team members on productivity strategies to accomplish challenging goals.
- Addressed and resolved technical, financial, and operational concerns by working with team members and directors.
- Met with project stakeholders on regular basis to assess progress and make adjustments.
- Built teams to address project goals and objectives for multiple projects.
- Developed and maintained logistics workflows, procedures and reports.
- Report to Arizona Department of Health Services (ADHS) with deliverables and finance reports.
- Submit quarterly updates to ADHS.
- Attend monthly and quarterly meetings with ADHS and local health department.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Established team priorities, maintained schedules and monitored performance.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
Center Director & Family Advocate
NACOG- Head Start
11.2020 - 12.2021
- Oversee teaching staff, teaching assistants and cooking staff
- Run daily center operations which included 1 early head start classroom and 1 preschool classroom
- Ensure center was compliant with state licensing, classrooms and building was up to date with inspections and up to date with classroom standards
- Confirm all staff complete annual required trainings, performed pre-opening inspections, and safety measures were met
- Utilized Child Plus software to navigate classrooms, evaluate student enrollment and center waiting list
- Mail out welcome letters to parents and organize parent orientation
- Connect families with local resources and connect them to medical home
- Work closely with Head Start managers for center compliance
- Attended director meetings and staff meetings weekly/monthly
- Managed Visa account and all center purchases
- Assist in classroom when teacher or TA is absent
- Kept facility in compliance with all applicable standards and laws.
- Developed and implemented emergency response plans for disasters, security issues, and injuries.
- Cultivated and strengthened relationships with children and families.
WIC Director
Apache County Public Health Services District
07.2019 - 11.2020
- Oversee WIC program and operation in Apache County.
- Submit monthly, quarterly, and annual deliverables to Arizona Department of Health Services
- Supervise staff in alternate WIC clinic, attend weekly/monthly staff meetings with Health District and ADHS
- Submit budget monthly and quarterly
- Provide breastfeeding support and education to breastfeeding women
- Provide breastfeeding coaching to struggling mothers
- Served over 100 WIC clients (Women and children).
- Assisted in Vital Records and issue birth and death certificates in Arizona, manage ADHS Smoke Free grant and prepare and deliver deliverables to state office
- Work closely with our community partners to build relationships and better serve our community without duplicating services.
- Provide nutritional coaching to expectant and postpartum mothers
- Provided behavior change coaching; making healthy eating choices for themselves and their family
- Refer to high risk clients to registered dietitian and follow-up with nutritional plan
- Trained and guided team members to maintain high productivity and performance metrics.
- Assisted in recruiting, hiring and training of team members.
Administrative Coordinator
Apache County Finance Department
03.2018 - 07.2019
- Accounts payable, issue and reconcile employee travel and reimbursements
- Manage all county credit cards
- Oversee Public Fiduciary accounts
- Issue Public Fiduciary checks and reconcile accounts
- Assist with budget process and work directly with finance director to set up budget meetings
- Work with auditors and provide latest information for all county accounts
- Send weekly department reports to county managers office.
- Completed bi-weekly payroll for 200 employees.
- Answered phone calls and responded to inquiries from customers, vendors and other external contacts.
- Greeted visitors with professionalism and enthusiasm to provide support and direct guests to appropriate department.
- Monitored front areas so that questions could be promptly addressed.
Program Coordinator II
Apache County Public Health Services District
08.2011 - 03.2018
- Coordinate/oversee Health Start Program (Home Visiting Program) in Southern Apache County
- Prepare and submit deliverables to ADHS (Arizona Department of Health Services), complete monthly and quarterly reports, complete program budget for fiscal year, and renew grant application with goals and objectives
- Managed caseload of 35 families
- Provided home visits as well as office visits
- Screened clients for domestic violence
- Provided home safety checks
- Screened clients for postpartum depression
- Provided child development assessments using the ASQ tool
- Refer women and children to nursing department for immunization follow-up and women's health screening.
- Provided car seat education
- Provided car seat safety checks and installation
- Supervise three staff members in alternate locations.
- Provided nutritional classes and dental screenings
- Designed program implementation and maintenance plan.
Education Administrative Assistant
St. Michaels Association for Special Education, Inc.
02.2009 - 01.2011
- Regular office duties when secretary is absent such as answering phones, taking messages, faxing documents and covering office
- Cover for Education Director when not present
- Provide coverage for classrooms when needed
- Attend director’s meetings regularly
- Coordinator for Arizona Nutrition Network program
- Organize yearend graduation and Special Olympic events
- Re-new grant applications for school.
Education
M.A. in Health and Wellness - Lactation Studies
Union Institute And University
Cincinnati, OH08.2016
B.A. in Interdisciplinary Studies - Public Health, Behavioral Health, African American Studies
The University of Arizona
Tucson, Arizona12.2008
Skills
- Program Oversight
- Process updates
- Organizational Development
- Program implementation
- Program Management
- Recruitment and hiring
- Google Drive
- Program coordination
- Staff Coordination
- Staff Management
Certification
- Incident Reporting
- Fingerprint Card Clearance card holder
- Certified Infant Massage and Early Bonding Specialist
- Trained in Mental Health First Aid
- Trained in Applied Suicide Intervention Skills Training (ASIST)
- Trained in Newborn Behavioral Observation System (N.B.O.)
Trainingsattended
- Child Sexual Abuse
- Grant Writing
- 2016 Infant Toddler Summit
- HIPAA/Confidentiality
- LATCH-AZ
- MAG300- Intermediate Incident Command System (ICS)
- Logistics Training
- ICS Training
- IS-200b, 100b, 700a, and 907a
- Strong Families Home Visitors Conference (2012, 2013, and 2014)
- ILCA Conference
- Infant Mental Health
- Mental Health and First Aid
- Domestic Violence
- Active Parenting
- Newborn Behavioral Observations
- Safe to Sleep
- Women’s Mental Health Symposium
Volunteer Experience
- Certified 4-H leader
- St. Michaels Indian School PTO Treasurer/Secretary
- First Things First Navajo Nation Regional Board Member-Parent Representative
- Coached San Xavier Lil’ Wak Rebels on the San Xavier Reservation. Coaches pitch 7-9-year old
- Helped the Tucson Indian Center with the 2005 Annual Elderly Conference. Worked with cooking work shop. Took down glucose tests and blood pressure
Timeline
Deputy Director of Human Services
Navajo County Government
03.2022 - 09.2024
Health Disparities Program Manager
Navajo County Public Health Services District
01.2022 - 03.2022
Center Director & Family Advocate
NACOG- Head Start
11.2020 - 12.2021
WIC Director
Apache County Public Health Services District
07.2019 - 11.2020
Administrative Coordinator
Apache County Finance Department
03.2018 - 07.2019
Program Coordinator II
Apache County Public Health Services District
08.2011 - 03.2018
Education Administrative Assistant
St. Michaels Association for Special Education, Inc.
02.2009 - 01.2011
B.A. in Interdisciplinary Studies - Public Health, Behavioral Health, African American Studies
The University of Arizona
- Incident Reporting
- Fingerprint Card Clearance card holder
- Certified Infant Massage and Early Bonding Specialist
- Trained in Mental Health First Aid
- Trained in Applied Suicide Intervention Skills Training (ASIST)
- Trained in Newborn Behavioral Observation System (N.B.O.)
M.A. in Health and Wellness - Lactation Studies
Union Institute And University
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