Rochelle Jammer
Kawkawlin,MI
Summary
Dynamic HR Director and Property Manager with a proven track record at RAH Advantage, excelling in organizational development and employee engagement. Expert in benefits administration and talent management, I foster positive workplace cultures while ensuring compliance and operational excellence across multiple properties.
Overview
11
11
years of professional experience
Work History
Director of HR /Property Manager
RAH Advantage/ ShineWater LLC
Bay City, MI
08.2020 - Current
- Recruitment and hiring
- Employer-employee relations
- Handle workers compensation claims
- Onboarding, training and development
- Manage 10 commercial buildings/ 27 houses
- Tenant screening, rent collection, tenant complaints
- Property management/maintenance
- Ensure compliance with local laws and regulation
- Developed and implemented HR policies aligned with company goals.
- Collaborated with leadership to shape organizational development strategies.
- Conducted performance evaluations and provided constructive feedback.
- Drafted job descriptions and prepared job postings for open positions.
- Managed employee benefits programs, such as health insurance, retirement plans, and vacation time.
- Organized onboarding processes for new hires, including orientation sessions and paperwork completion.
- Maintained confidential records related to personnel files and other sensitive documents.
- Encouraged open communications, promoting positive and pro-employee work environment.
- Oversaw daily operations, maintenance, and administration of various properties.
- Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
- Managed tenant relations and addressed concerns promptly to ensure satisfaction.
- Coordinated property maintenance and scheduled repairs with contractors and vendors.
- Conducted regular property inspections to maintain quality and safety standards.
- Oversaw lease agreements, ensuring compliance with legal standards and regulations.
- Processed evictions when necessary in accordance with state laws and procedures.
- Conducted periodic inspections of properties to ensure compliance with safety regulations and tenant requirements.
Assistant Manager Cabinets & Appliances
Menards
Clio, MI
07.2016 - 03.2020
- Managed 3-5 employees
- Weekly, Monthly, and Quarterly Inventory
- Customer service/ Upsell products
- Managed inventory levels and conducted regular stock audits to optimize supply chain efficiency.
- Developed promotional displays and merchandising strategies to attract customer interest.
- Implemented employee training programs to enhance customer service skills and product knowledge.
- Resolved customer complaints and inquiries to maintain high satisfaction levels in-store.
- Connected with customers to provide assistance and collect feedback to optimize operations.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Administrative Assistant
Consumers Energy/Acro
Saginaw, Michigan
08.2014 - 07.2016
- Managed scheduling and calendar coordination for executive team members.
- Facilitated communication between departments to streamline project workflows.
- Developed project plans outlining scope, timelines, and resource allocation.
- Coordinated cross-functional teams to align project goals and deliverables.
- Analyzed/configured distance and hook ups for natural gas projects under the customer attachment progr
- Scoped natural gas project within scope allowed
Education
Bachelor of Business Administration -
Northwood University
Midland, MI05.2014
Skills
- Attention to detail
- Leadership
- Organizational development
- Propertyware
- Task delegation and assignment
- Quickbooks
- Microsoft Outlook
- Microsoft Word
- Excel
- PowerPoint
- Clockify
- SAP
- Talent management
- Employee relations
- Property Management
- Workforce planning
- Employee engagement
- Benefits administration
- HR policy development
Personal Information
Title: Director of Human Resources
References
References available upon request.
Timeline
Director of HR /Property Manager
RAH Advantage/ ShineWater LLC
08.2020 - Current
Assistant Manager Cabinets & Appliances
Menards
07.2016 - 03.2020
Administrative Assistant
Consumers Energy/Acro
08.2014 - 07.2016
Bachelor of Business Administration -
Northwood University