Rochelle Jones
Ponchatoula,LA
Summary
Seeking to secure a challenging position with a growing company in which my fullest potential can be utilized. As a motivated, self-starter, I work as gracefully as a manager as I do in a team-work environment. I make the work environment fun, exciting as well as productive and always raising the bar.
Overview
19
19
years of professional experience
Work History
Green Room Attendant and Ticket Sales
The Improv
West Palm Beach, FL
11.2017 - 07.2020
- Provided premium experience for Artist/Entourage by escalating all special requests made by artist and resolving any issues that were experienced during their stay
- Responsible for all food and beverage needs of Artist/Entourage
- Responsible for pre-arranged rider requests
- Insured that Green Room was set up to Artist's standards with all needs ready upon arrival
- Maintained day to day sales in box office and developed logistics within fast-paced environment with focus on increasing productivity, revenue and operational efficiency levels
- Supported customer service and administrative operations such as ticket sales, promotions and merchandise marketing
- Greeted customers before and after show times and set up meet and greets/picture opportunities between Artist and ticket holders
Sales Manager
City Girl Consignment
West Palm Beach, FL
02.2016 - 10.2017
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing as well as created new accounts and updated existing accounts for new consignment items
- Opened and closed store on daily basis
- Selected what items were to be accepted for consignment using up-to-date fashion knowledge
- Priced and tagged all consigned items
- Processed payments by totaling purchases and processed cash, checks, credit cards and store credit
- Balanced drawer form previous night and reconciled all transactions through Quicken
Property Accountant
Genesis Real Estate Company
Golden, CO
12.2012 - 12.2015
- Prepared all month-end/year-end financial statements for 18 properties
- Reviewed numerous financial statements for accuracy and determined compliance with generally accepted accounting principles
- Prepared distributions for over 30 partners
- Performed any necessary tasks incorporated with project related A/P and A/R
Sales/Marketing Manager
Service Magic, Inc.
Golden, CO
02.2011 - 11.2012
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Utilized business-business consultative techniques to sell advertising solutions
- Managed all prospects and pipeline turning it into highly functional and successful pipeline
- Contacted business owners and executives on daily basis (150 calls, 2-3 hours of talk-time with at least 5 prospects and 1-3 sales per day
- Led team of 10 people and helped them with sales skills and created very productive team
Bartender/Suite Attendant
Levy Restaurants At Pepsi Center (Club Level)
Denver, CO
03.2008 - 02.2011
- Set up and broke down both bars
- Took inventory at beginning and end of every shift
- Surpassed every nightly sales quota and increased all tips from previous night
- Ordered and maintained all liquor and bar supplies
- Extremely versatile as to what bar was assigned and what promotional event that was sold, thus being only bartender who could fill in in any bar necessary
- Worked between 10-15 privately owned Suites by giving ultimate attention and precision as to what patrons wanted or needed
Sr. Financial Analysyt
Chambers Group, Inc.
Irvine, CA
03.2005 - 03.2008
- Oversaw project management, Backlog maintenance, WIP Generation, Project Profitability and Revenue Recognition/Analysis for all Biological Projects (75% of company's projects)
- Processed a weekly Utilization Report and created an L&E vs. Profitability report
- Worked on one-on-one basis with all project managers on a weekly basis ensuring their budgets and projects were on track
- Personally trained all technical staff on new software (Deltek) and served as a technical support whenever needed
- Performed daily tasks associated with all project-relating A/P and A/R
Project Accountant/Business Systems Expert
Pulte Homes
Corona, CA
04.2004 - 03.2008
- Supported various projects in planning and monitoring of project schedules and revenue/cost information, including but not limited to: Overhead, General Project Development, Sales and Marketing and Purchasing
- Maintained and reviewed house/community cost budgets and assisted in preparation and maintenance of project completion
- Managed and analyzed Backlog, Over/Under CJC's and Spec gross margins during house construction
- Served as Divion Expert and Business Process Coordinator on two major core business applications (E-Schedule and Pulte PO System)
- Prepared all PCS reports on monthly basis and made all necessary budget changes as per budget meetings
- Maintained general ledger and generated all preliminary reports for month-end
Education
Broadcast Journalism
Mesa State University
Grand Junction, COBroadcast Journalism
Colorado State University
Ft. Collins, COSkills
- Sales and service-oriented
- Highly Organized and reach highest point of optimal customer satisfaction
- Project Accounting
- Budgeting
- Financial Analyzing
- Team Management
- Bartending
- Suite and Greenroom Attendant for high profile persons
Timeline
Green Room Attendant and Ticket Sales
The Improv
11.2017 - 07.2020
Sales Manager
City Girl Consignment
02.2016 - 10.2017
Property Accountant
Genesis Real Estate Company
12.2012 - 12.2015
Sales/Marketing Manager
Service Magic, Inc.
02.2011 - 11.2012
Bartender/Suite Attendant
Levy Restaurants At Pepsi Center (Club Level)
03.2008 - 02.2011
Sr. Financial Analysyt
Chambers Group, Inc.
03.2005 - 03.2008
Project Accountant/Business Systems Expert
Pulte Homes
04.2004 - 03.2008
Broadcast Journalism
Mesa State University
Broadcast Journalism
Colorado State University
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