Gaquan Vanloan
Philadelphia,PA
Summary
Qualified Security Officer with experience maintaining safety for campus grounds and facilities. Talented at roving control and entrance control. Successfully remains calm in high-pressure situations and interactions with difficult individuals.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Delivery Driver
DoorDash Delivery Services
05.2024 - Current
- Provided excellent customer service by answering inquiries about products or services being delivered.
- Communicated regularly with dispatch regarding any delays or issues encountered on routes.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
- Utilized street maps to plan and determine most efficient routes.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
- Verified deliveries against shipping instructions prior to delivering to customers.
- Delivered rush merchandise on tight schedules to meet customer targets.
- Handled merchandise in accordance with product handling standards.
- Notified customers of delays to decrease calls to support.
- Utilized GPS and maps for efficient route planning.
- Transported and safely delivered items to prevent damage or loss.
- Contacted customers prior to delivery to coordinate delivery times.
- Managed routes efficiently to ensure timely completion of deliveries.
- Ensured all items were securely packed and protected during transport.
- Resolved customer complaints in a professional manner when necessary.
- Communicated effectively with customers throughout the delivery process.
- Verified that delivered goods match those requested by customers.
Security Officer
Allied Universal Security Services
01.2023 - 10.2024
- Sign in / look up patients.
- Write incident reports.
- Greet visitors.
- Metal Detector Monitoring.
- Evolv Training.
- Scanning visitors.
- Answering phones.
- Assisted in resolving conflicts between patients or visitors.
- Communicated with law enforcement officers when necessary.
- Trained new employees on hospital security policies and procedures.
- Inspected entrances, exits, and other areas for potential security risks.
- Provided escorts for staff, patients, and visitors as needed.
- Enforced hospital regulations regarding visitors, personnel, and vehicles.
- Participated in drills designed to test preparedness for various emergency scenarios.
- Conducted rounds of hospital premises to ensure safety and security measures were being met.
- Maintained a log of incidents such as theft or vandalism.
- Interacted courteously with staff members, visitors, and patients at all times.
- Managed access control systems including CCTV surveillance cameras.
- Deterred criminal activity, vandalism, and general misconduct by providing expert and highly visible security presence at facilities.
- Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
- Warned violators of rule infractions and escorted unauthorized persons off premises.
- Searched bags manually to identify prohibited items and contraband.
- Adhered to daily patrol schedules to support consistent security presence throughout property.
- Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
- Operated x-ray and body scanning equipment to prevent prohibited items from being carried onto premises.
Security Guard
Scotlandyard Services
02.2018 - 03.2020
- Warn persons of rule infractions or violations, and apprehend or evict violators from premises, using force when necessary
- Call the police or fire department in case of an emergency.
- Monitor and authorize the entrance and departure of visitors and other persons to guard against theft.
- Answered questions from the public regarding facility rules and regulations.
- Identified potential security risks and recommended corrective actions.
- Provided escorts for employees entering and exiting the building after hours.
- Completed incident reports regarding violations of policies or procedures.
- Enforced safety regulations and monitored access control points.
- Provided customer service assistance to staff and visitors in a professional manner.
- Inspected buildings for fire hazards, unsafe conditions, or unauthorized persons.
- Issued visitor badges and access cards to authorized personnel.
- Reviewed security logs to ensure proper documentation was maintained.
- Secured personnel and premises by inspecting buildings and patrolling property.
Security Guard
Metro 1 Security Guard
05.2014 - 01.2015
- Answer phones to transfer calls, and provide information.
- Respond to and investigate alarm disturbances.
- Patrol industrial or commercial premises to prevent and detect signs of intrusion, and maintain door security.
- Provided escorts for employees entering and exiting the building after hours.
- Completed incident reports regarding violations of policies or procedures.
- Conducted daily security patrols of assigned areas.
- Issued visitor badges and access cards to authorized personnel.
- Patrolled parking lots and garages ensuring all vehicles were properly parked in designated areas.
Education
High School Diploma -
De La Salle Vocational School
Bensalem, PA06-2013
Skills
- Route logs
- Heavy lifting
- Package scanning
- Shipping and packaging
- Adaptability and flexibility
- GPS operation
- Quality assurance
- Physical stamina
- Map reading and navigation skills
- Stationary surveillance
- Personnel screening
- Visitor tracking
- Fire safety training
- Investigation documentation
- Relationship building and management
- Theft prevention training
- Background investigations
- Access control
- Dispatch
- CCTV monitoring
- General security
- High level of integrity
- Active shooter training
Certification
- CPR Certification
References
References available upon request.
Timeline
Delivery Driver
DoorDash Delivery Services
05.2024 - Current
Security Officer
Allied Universal Security Services
01.2023 - 10.2024
Security Guard
Scotlandyard Services
02.2018 - 03.2020
Security Guard
Metro 1 Security Guard
05.2014 - 01.2015
High School Diploma -
De La Salle Vocational School
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