Rochelle Morrison
Houston,TX
Summary
Proactive Administrative Assistant with demonstrated experience providing high-level administrative support to companies. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization and problem-solving skills.
Overview
11
11
years of professional experience
Work History
Executive Assistant
Humana
09.2021 - Current
- Transcribes, types, formats, and proofreads variety of material (e.g., correspondence, invoices, contracts, meeting minutes, reports, speeches, and presentations)
- Coordinates internal and external meetings which may involve scheduling meeting times, making travel arrangements for attendees, and ensuring that various meeting amenities are available.
- Manage appointments and schedules of applicable staff
- Work within defined parameters to identify work expectations and quality standards, but has some latitude over prioritization/timing; work under minimal direction.
- Follow standard policies/practices that allow for some opportunity for interpretation/deviation and/or independent discretion.
Executive Secretary
Medical Clinic of Houston
09.2020 - 09.2021
- Scheduled and confirm patient appointments.
- Managed over 50 calls a day while working on the calendar.
- Transcribed and schedule daily meetings.
- Maintained office supply inventory by checking stock and ordering supplies
- Confirmed and fax insurance referrals and prior authorizations.
Administrative Assistant
Baptist South Florida
04.2018 - 09.2020
- Managed conference room calendar upon request from employees and senior management
- Proactively compiled annual recommendations for end of fiscal year budgets
- Participated in Budget project meetings, transcribed meeting minutes and tracked project statuses
- Prepared documents in Word and Excel
- Created detailed expense reports and requests for capital expenditures.
Department Secretary
NYU Langone Health
04.2015 - 09.2018
- Handled external consultation send outs for patients upcoming Cancer treatments
- Employed Power Path EMR to transcribe pathology results for final reports review and consultations
- Prepared and proofread documentation and spreadsheets
- Planned meetings and prepared conference rooms
- Performed needed clerical tasks including copying, faxing, filing and ordering supplies for the department.
Medical Secretary
NYU Langone Health
10.2014 - 04.2015
- Managed patient scheduling and registration in EPIC EMR for OR and pre-testing procedures
- Translated and interpreted medical billing codes with strong accuracy to ensure swift payment from insurance agencies
- Filed and updated patient information and medical records
- Complied with all HIPAA Privacy and Security Regulations to protect patients' medical records and information
- Submitted electronic and paper claims to insurance companies including Medicare and Medicaid to collect medical payments.
Patient Account Representative
NYU Langone Health
09.2012 - 10.2014
- Facilitated the scheduling, canceling, and rescheduling of patient appointment and communicated to staff
- Maintained office inventory and organized supplies for efficiency and expected needs
- Demonstrated basic knowledge of managed care plans, CPT and ICD-9 coding
- Collaborated with patients to develop payment plans based on insurance coverage and financial needs
- Reviewed all patient paperwork for accuracy, including claims, medical bills.
Education
High School Diploma -
Kempner High School
06.2002
Skills
- Expert Microsoft Office
- Epic,EHR
- Microsoft Outlook
- Administrative Support
- Schedule Management
- Administrative Support Specialist
- Microsoft PowerPoint
- Meeting Agendas and Minutes
- Scheduling
- Concur/travel
- Conflict Management
- Coordinate Events
Timeline
Executive Assistant
Humana
09.2021 - Current
Executive Secretary
Medical Clinic of Houston
09.2020 - 09.2021
Administrative Assistant
Baptist South Florida
04.2018 - 09.2020
Department Secretary
NYU Langone Health
04.2015 - 09.2018
Medical Secretary
NYU Langone Health
10.2014 - 04.2015
Patient Account Representative
NYU Langone Health
09.2012 - 10.2014
High School Diploma -
Kempner High School
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